Agencies in St Heliers, Auckland

Overall, I appreciate Alex Wu’s efforts in successfully marketing and selling my property at a good price. The sales process leading up to the agreement was handled professionally, and I am satisfied with the outcome achieved on that front. However, my experience during the settlement stage was less positive. On settlement day, the buyer raised several issues regarding cleaning, minor wall marks, and items not being fully cleared, and requested compensation of over $4,000. At that point, I expected more active support in managing communication and helping to resolve the matter in a structured and professional way. Instead, I was advised that the agent could not be involved as the buyer did not wish to communicate directly with him, leaving me to deal with the situation independently during a very stressful time. While I understand that settlement issues can sometimes arise outside of the agent’s control, I felt that the level of support during this final stage of the process could have been stronger.

We had an exceptional experience working with Alex. From the very beginning, his depth of knowledge and professionalism gave us complete confidence in the process. He is extremely trustworthy and approachable, always taking the time to answer our questions and guide us through every step. What truly set him apart was his extensive marketing experience. He developed a strong strategy to present our home in the best possible light, ensuring it reached the right audience. His attention to detail and commitment were evident in how he organised and ran the open homes and auction, all with a high level of care and efficiency. Throughout the entire sale, he worked incredibly hard and went above and beyond to achieve the best outcome. Thanks to his dedication and expertise, we achieved a result that exceeded our expectations. We wouldn’t hesitate to recommend him to anyone looking for a knowledgeable, reliable, and results-driven real estate agent.

VK and his team prepared a perfect campaign and the result exceeded our expectations in a difficult housing market. From our experience, we believe every word of all the good reviews they are given and rate them with the highest recommendation. We have bought and sold several homes over many years, selecting VK is the best housing decision we have ever made.

Nadine made us feel like her top priority throughout the whole selling process. She always arrived with a positive attitude, was well organised, professional and courteous. She always responded quickly to our questions and kept us informed every step of the way. I would recommend Nadine to others in the area.

Nadine made the process of selling my house from the UK easy. I knew Nadine from years ago when she sold my neighbours house and trusted her knowledge of the local area, professionalism and sales record was what I needed in a tough market. She kept me up to date regularly, giving me everything I needed to make informed decisions. The transition from tenants leaving to the new owner taking possession was made so much easier with Nadine even offering to clean the oven they had forgotten. If I ever need to sell again in NZ, Nadine will be my first call.

Selling a house is stressful but Nadine made the process so easy for me. The communication was outstanding, her local market knowledge excellent and she was a pleasure to deal with. Nadine also went above and beyond, for example organising quotes from tradespeople and even meeting them on site, in order to help me get the house ready for sale. She is highly professional and yet super friendly, and I would not hesitate to recommend her, and I intend to stay in touch with her myself.