Agencies in Richmond Hill, Canterbury

Kathryn and Rod are not only both caring and friendly, but are both very knowledgeable, professional and skilled at their job. While Kathryn took a more active role in our sales process, both of them were extremely accessible whenever we needed them. Kathryn's communication and willingness to go above and beyond was exceptional. They had the right touch when it came to selling our beloved home - understanding that while we were excited to be moving on with our next chapter, it was still a family home that we had a lot of feelings for. They were both respectful of the process we were going through, and enthusiastic about the potential our house presented to purchasers. They took the time to gain in depth knowledge about our house, its location and the things we treasured most about living here. There is nothing loud or showy about their approach - rather it is marked by a wealth of experience in dealing with, and understanding of people. We had a win-win result at auction with only one bidder, which took both a skilled, empathetic auctioneer (he was) and agent - Kath handled the negotiations with a deft hand, ensuring the completion of our sale process was as smooth as the marketing campaign had been. The personal touches they bring to the job are part of who they both are as people - but also what made them The Dream Team for us.

Kathryn is a joy to deal with. Ever so professional.

Excellent in negotiation process and extremely professional, handles situations and concerns promptly such as raising concerns on property and feedback to us promptly both the positive and negative outcomes encountered with the clients he has brought in/received. He guided us in a manner professionally and with personal touch through knowledge by getting our inputs and respecting our wishes and other personal information that we expressed would hopefully be granted or happened. He would also ensure that we are comfortable with new experiences we have shared on auction. Privileged and grateful to have him as our agent.

The EQC INFORMATION was unfamiliar to me and I was very appreciative of the time she took to explain all the details to me. Great to deal with and would highly recommend.

Alison was excellent to deal with, Very Knowledgable, and went that extra mile for us. So pleased we chose Alison to sell our house.

This is the second property Ella has sold for us and the experience has been fantastic both times. Ella is an excellent communicator who is easy to talk to and always professional. We wouldn't hesitate to use her services again.

Ella was thoroughly professional, proactive, energetic and a wonderful communicator throughout our experience of selling my uncles house. She managed it so well that there was a stunning turnout of bidders at auction, and we achieved a great result for him. I would not hesitate to recommend Ella, her team, or Bayleys again.

Ella was fantastic when I went to sell my property and goes the extra mile nothing is ever a problem and she makes everything smooth sailing and is happy to help with anything which I found great as I live out of town. Ella is very personable and easy to work and has a high attention to detail and really invests her time and effort into getting the best possible outcome. I always knew what was going on with the selling process. I would highly recommend Ella.