
Reviews in Otakiri
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Seller of 16 McCutchan Road, Otakiri
Thank you, Nathan. From the very beginning, you showed us that selling a home is about understanding its story and character—not just reaching the moment when the "Sold" sticker goes up. You listened to what mattered most to us and delivered exactly the outcome we were hoping for, allowing our home's journey to continue with the next family who will create their own memories there. We feel incredibly privileged to have been a small part of your journey and have no doubt you'll continue making a positive impact—not only in real estate but in the lives of every client you work with. A special thank you to everyone at Northern Group. You were all part of this journey, and we can't recommend Nathan or the entire team highly enough. Your professionalism, care, and dedication made all the difference.
Seller of 16 McCutchan Road, Otakiri
From the day we met, it felt as though we'd known Marcel forever. He understood exactly what was needed to sell our little piece of paradise and made the entire process feel seamless—from organising the videographers and photographers to the day the "Sold" sticker went up. Marcel's professionalism was outstanding, but it was his genuine care and compassion that truly set him apart. He took the time to understand our story because he knew selling a home is about so much more than four walls—it's about the journey. Ours was a unique one, and he found buyers who would become the next chapter in our home's story. Thank you, Marcel, for helping us achieve our goal and allowing us to begin the next chapter of our own journey, wherever it may lead. We couldn't be happier with the outcome you've delivered and have nothing but praise for your dedication and care. We know you have an incredibly bright future in real estate. Your story is only just beginning.
Buyer of 16 McCutchan Road, Otakiri
Buying a house can be stressful, but buying one through Marcel made the whole experience so much easier. From day one, his communication was outstanding. He always kept us in the loop, answered every question we had and somehow managed to answer every phone call..even the ones where I was slightly stressed and just needed a little vent! He never made us feel like a nuisance and always took the time to listen. What we loved most was that he was never pushy, which is so rare in real estate. He gave us the space to make our own decisions while always being there with honest advice and plenty of knowledge. He's just a genuinely normal, down to earth guy. No sales pitch, no pretending to be someone he's not, just himself. If you're looking for an agent who knows his stuff, genuinely cares, and might even double as an unpaid therapist during the stressful moments, then we couldn't recommend Marcel more highly. Thanks for helping us buy our beautiful new home!

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Buyer of 44 Lewis Road, Otakiri
Kim was very helpful and professional with helping us through our journey with purchasing our house. Always happy to help and anything at anytime. Thank you Kim for all your help. 😊💐
Seller of 149 Hallett Road, Otakiri
Liam is well spoken and very good at his job 5 star rating means exceptional Liam is ruthless when he needs to be so you get your best offer always and that is very hard to do in this global economy down turn 😉
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Buyer of 112A Hallett Road, Otakiri
Kathryn was an absolute pleasure to work with throughout the purchase of our property at 112A Hallett Road, Otakiri. She was professional, knowledgeable, and kept us informed every step of the way, making the entire process smooth and stress-free. Kathryn was always approachable, quick to respond to any questions, and genuinely committed to achieving the best outcome. Her honesty, communication, and attention to detail gave us confidence from start to finish. We couldn't be happier with our new property and are grateful for Kathryn's support and guidance. We highly recommend Kathryn to anyone looking to buy or sell property. Thank you for making the experience such a positive one!

(315 reviews)

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Seller of 330 Ocean Rd, Ohope
David was very attentive and listened to our ideas and options. His knowledge of the Ohope Real Estate market was a decided advantage. David has a relaxed easy manner, putting people at ease and a genuine interest in helping people to achieve their dreams.
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Buyer of 56 Landing Road, Whakatane
Michelle truly went above and beyond for our big whānau, patiently accommodating our multiple viewings and answering every single question with so much heart to safely guide us all the way to securing our beautiful new home at Landing Road. From the very moment we first got in touch about the property, she treated us with the kind of genuine care and respect that you rarely find. Managing a household as large as ours means things can get chaotic quickly, but Michelle never blinked. She welcomed our whole family with open arms, making sure everyone felt included and comfortable during our multiple visits to the property. Her communication style and responsiveness were absolutely flawless from start to finish. She was an absolute dream to work with—incredibly quick to reply whenever we reached out with a late-night question or an urgent worry, and she was always completely transparent with her answers. No matter when we needed her, she made sure she was available to guide us through the trickier parts of the paperwork. Michelle’s local market knowledge and professionalism are second to none. She knows the Whakatāne market inside and out, which gave us immense confidence. She handled every single moving part—from organizing our viewings around our busy schedules, to setting up our formal tender offers, and carrying out the pre-settlement inspections—with perfect professional precision, while still keeping a warm, family-first approach. Her negotiation skills and dedication are what really set her apart. She seamlessly managed all the complex communication between us, our solicitors, and the vendors to make sure nothing fell through the cracks. What made her truly stand out was her endless patience and genuine heart. She transformed what could have been an incredibly stressful, overwhelming process into a smooth, deeply supported, and celebratory journey for our whānau. We are forever grateful to her for helping us plant our roots here!

(40 reviews)

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Seller of 819 Francis Hicks Ave, Raureka
We had a great experience working with Fi. She was professional, proactive and had great communication throughout the whole process. She built a strong relationship with both us as the vendors and the purchaser, which helped make the sale process smooth and straightforward. She is a strong, capable agent who worked hard to achieve a good outcome, and we would happily recommend her to anyone looking to sell their property.
Buyer of 8A Airini Road, Waimarama
Fi was a fantastic agent to deal with. She was available by call or txt for all our questions as first home buyers. She was able to show us a helpful breakdown of the local market, and an understanding of the vendors general feeling towards needing to sell, or having time to wait for offers. She clearly communicated that our first (low) offer was some distance from what would be seriously considered, which was incredibly helpful. In every interaction with Fi, my wife and I felt that we were moving forward in measurable steps toward taking ownership. Her experience, and professionalism helped us move final settlement around in a way that works best for us and the vendor. For which we are grateful.
Seller of 8A Airini Road, Waimarama
Such an easy process with Fiona . Incredibly well organised and the process seemed so easy. Great advice given on all aspect of our sale . We really felt she worked for us in every way. Extremely professional but has a kindness for everyone involved as well . Highly recommend Fiona as an incredible agent in Hawkes Bay .

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Seller of 3/41 Bureta Road, Otumoetai
Hands down the best Real Estate Agents in Tauranga, from their pre listing & styling preparation to the open homes & feedback then negotiating phase and settlement period you are forever informed with the process. We have sold 4 properties with the Bastin Group this year and even with the market being down we are satisfied with the results achieved!
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