Agencies in Te Teko, Bay of Plenty

We found Kathryn to be a warm, friendly person to deal with.  Professional and informative, nothing was ever too much trouble. She worked with us to achieve the best possible outcome of selling our property. We would certainly recommend her to anyone looking to buy or sell.

We can’t speak highly enough of Monique and the support she gave us throughout the sale of our family home — a home we had lived in and loved for 25 years. She understood how emotional and difficult the decision was and guided us with kindness, honesty, and professionalism every step of the way. Her communication was outstanding. She always kept us informed, listened carefully to our concerns, and took the time to explain all of our options so we felt comfortable and supported throughout the entire process. We also really appreciated her encouragement in using the Arista app, which was excellent and made everything so easy to follow and keep up to date. We wouldn’t hesitate to recommend Monique to anyone considering selling their home. She genuinely cares about her clients and goes above and beyond to make the experience as smooth and positive as possible.

Michelle truly went above and beyond for our big whānau, patiently accommodating our multiple viewings and answering every single question with so much heart to safely guide us all the way to securing our beautiful new home at Landing Road. From the very moment we first got in touch about the property, she treated us with the kind of genuine care and respect that you rarely find. Managing a household as large as ours means things can get chaotic quickly, but Michelle never blinked. She welcomed our whole family with open arms, making sure everyone felt included and comfortable during our multiple visits to the property. Her communication style and responsiveness were absolutely flawless from start to finish. She was an absolute dream to work with—incredibly quick to reply whenever we reached out with a late-night question or an urgent worry, and she was always completely transparent with her answers. No matter when we needed her, she made sure she was available to guide us through the trickier parts of the paperwork. Michelle’s local market knowledge and professionalism are second to none. She knows the Whakatāne market inside and out, which gave us immense confidence. She handled every single moving part—from organizing our viewings around our busy schedules, to setting up our formal tender offers, and carrying out the pre-settlement inspections—with perfect professional precision, while still keeping a warm, family-first approach. Her negotiation skills and dedication are what really set her apart. She seamlessly managed all the complex communication between us, our solicitors, and the vendors to make sure nothing fell through the cracks. What made her truly stand out was her endless patience and genuine heart. She transformed what could have been an incredibly stressful, overwhelming process into a smooth, deeply supported, and celebratory journey for our whānau. We are forever grateful to her for helping us plant our roots here!

We couldn't have asked for a better team than Robyn and Phil to market and sell our property! Our connection with Phil actually goes back 12 years, when we invited him to appraise our previous property. We really liked his genuine, relaxed manner back then, so when it came time to sell again, he was the first person we thought of. And after meeting Robyn, we knew straight away they were the right team for us. From beginning to end, they were absolutely fantastic to deal with. What we appreciated most was their genuine, down to earth personalities. There was never any pressure or pushy sales talk, just honest advice, a great understanding of our needs and a very professional approach while still keeping everything friendly and relaxed. Communication throughout the entire campaign was excellent. We were always kept well informed, knew exactly what was happening and felt completely supported, particularly as we navigated the auction process. Also we want to mention Char, who was wonderful with all the communication and behind the scenes details that kept everything running so smoothly. It's not often you come across a team who are not only excellent at what they do, but are also such genuinely lovely people. We are very happy with the outcome and wouldn't hesitate to recommend Robyn, Phil and Char to anyone looking to sell their property. Thank you all for making what could have been a stressful experience such a positive one! Justine & Graeme Laidlaw :-)