Good market skill and communication knowledge

We had a fantastic experience working with Shane on the sale of our dad’s property. From our first conversation, Shane was confident, knowledgeable and very clear about the strategy he felt would achieve the best result for us. He was involved throughout the campaign and kept us well informed. Communication was excellent from start to finish and we always felt we knew exactly where things were at. The property sold successfully at auction after just 3.5 weeks on the market, and we were extremely happy with both the process and the result. Shane is an experienced and very capable agent who knows how to drive a campaign forward. We would happily recommend him.

Alex was absolutely fantastic to work with throughout the sale of our dad’s property. He handled much of the day-to-day side of the campaign, including the open homes, paperwork and regular communication, and we found him incredibly diligent, organised and reliable. What we appreciated most was how approachable and easy he was to deal with. He kept us updated every step of the way, responded quickly whenever we had questions and made what could have been a stressful process feel very straightforward. Our property sold at auction after only 3.5 weeks on the market and we couldn’t have been happier with the service we received. Alex is professional, genuine and extremely likeable, and we would have no hesitation recommending him to anyone looking to sell.

We couldn't recommend James highly enough. From our very first conversation through to putting the SOLD sticker up, James was incredibly proactive, responsive and genuinely invested in getting us the best possible result. This was our first time selling a home, and James made what could have been a pretty stressful process feel manageable. What impressed us most was how hands-on he was. When an unexpected issue appeared on an old council record, James didn't just tell us to sort it out — he immediately got involved, contacted people from his network, came to the property himself and helped organised an investigation. That level of commitment really summed up our experience with him. His advice around preparing and marketing the house was also excellent. He knew what was worth spending money and effort on, what buyers would notice, and how to make our property stand out. The photography and marketing looked fantastic and generated a huge amount of interest from the moment we went live. Communication throughout the campaign was exceptional. James kept us updated after viewings and open homes, followed up buyers, attended building inspections and was always available when we had questions — often well outside normal working hours. Most importantly, he delivered. We had around 40 groups through in our first week, received a strong unconditional offer, brought the auction forward and had additional bidders interested. We were absolutely delighted with the final result. James works incredibly hard for his vendors, but he's also a genuinely lovely person to deal with. We always felt that he was on our side and cared about the outcome as much as we did. Thank you James for everything. We wouldn't hesitate to use you again and would happily recommend you to anyone thinking of selling on the North Shore. A very well-deserved 5 stars!

I recently listed my Browns Bay property with Lily, and with a difficult market & property Lily was always very professional and straightforward in every aspect, keeping me well informed & updated all the way through. Lily was great to work with and made the whole selling process smooth and straightforward, communicated clearly, and was always quick to respond to questions. Her knowledge of the local market and working tirelessly helped achieve a great result for my property and would happily recommend Lily to others.. Thank you Lily

James is incredibly good at his job. It ensures the bridge between sellers and buyers, and with clear guidelines, it identifies and informs them what is needed most quickly and accurately. I bought my first house that I loved because of a truly wonderful experience.

Great communication throughout the process. Excellent market knowledge, professionalism in every interaction, and effective negotiation skills made the entire experience smooth and stress-free. Highly recommended to anyone looking to buy or sell a property.

About seven years ago, Matt knocked on my door. Of course, he wrangled my number off me, which any good real estate agent ought to do. Matt kept in contact with snippets of the local market and about his local campaigns. This was done in a subtle and not salesy manner. We therefore decided to put this important milestone of our life in his hands. Matt also emphasised trust. Trust in each other and the process (campaign). We felt super comfortable using Matt—an excellent communicator who walked with us every step of the way. We got the result we wanted and felt Matt was on our side every inch of the campaign. As a professional, I highly recommend Matt as your next real estate agent. Best regards, Mike Stiekema.

We are delighted to write this review to express our heartfelt thanks to our sales agent, Ms. Lily Zhang, for successfully selling our brand-new property at 880 East Coast Road. From the very first meeting, Lily impressed us with her warmth, sincerity, and deep knowledge of the local real estate market. She took the time to understand our needs, provided clear and honest advice, and guided us through every step of the selling process with remarkable ease. What truly set Lily apart was her exceptional professionalism. She handled all marketing, viewings, negotiations, and legal paperwork with meticulous care and efficiency. Her pricing strategy was spot-on, and her communication was always prompt, transparent, and reassuring. We never felt left in the dark — she kept us updated at every turn. Beyond her professional expertise, Lily was incredibly patient and considerate. She listened carefully to both us as sellers and to potential buyers, skillfully balancing expectations on all sides. Even when challenges arose, she remained calm, solution-focused, and always acted with integrity. Thanks to her dedication and hard work, our brand-new home at 880 East Coast Road was sold smoothly and successfully.

We are very grateful to Alina for helping us sell our property at such a great price. From the very beginning, she was professional, organised, and very clear with her advice. She guided us through the whole process, from preparing the advertising plan, discussing the pricing strategy, handling negotiations, reviewing the contract, and finally achieving a successful sale. What impressed us most was her attention to detail and the way she communicated with us throughout the campaign. She always kept us updated, listened carefully to our thoughts, respected our decisions, and gave us honest, professional, and detailed guidance whenever we needed it. Selling a property can be stressful, but Alina made the process feel smooth and well managed. We truly appreciate her hard work and commitment. If any of our friends or family are thinking about selling their home, we would be very happy to recommend Alina.