Yan was absolutely fantastic throughout the entire process. Her communication was exceptional from start to finish, and she consistently went above and beyond to make sure we were informed, supported and comfortable every step of the way. She is genuinely kind, approachable and incredibly proactive. What really stood out was her willingness to go above and beyond what would normally be expected, taking the initiative to help with things outside the norm to make the process as smooth and stress-free as possible for us. We never felt left in the dark, and her regular updates, attention to detail and genuine care made such a difference. It’s clear that Yan truly cares about her clients and takes great pride in what she does. We honestly couldn’t have asked for a better experience and would recommend Yan without hesitation to anyone looking to buy or sell their property. An absolute pleasure to deal with and a real credit to her profession. Thank you, Yan!

Good market knowledge, empathetic manner and always responsive to our needs.

Lou’s background in interior design was a huge asset, she gave me great ideas for presenting my house giving me confidence that it was looking its absolute best for the market. She worked tirelessly, followed up with every potential buyer, and kept me updated the entire time.

Wei Dong is highly professional and a pleasure to work with. He communicates clearly, keeps everyone well informed, and is always approachable and responsive. I really appreciate his dedication and attention to detail. I would happily recommend Wei to anyone looking for a reliable real estate agent.

We experienced excellent communication and explanation of how to buy house. Thank you Wei a top local agent . We could only recommend !!

Ming Liu provided excellent service throughout the process. She was professional, friendly, and easy to communicate with. She was always responsive to our questions, kept us well informed, and made the whole experience smooth and stress-free. Her knowledge, patience, and attention to detail were greatly appreciated. We felt well supported throughout the process and would highly recommend Ming to anyone looking for a reliable and professional real estate agent.

We had a great experience buying our home with Ming. She was a clear, responsive and straightforward communicator who kept us informed throughout the process. She went out of her way to accommodate viewings and answered our questions clearly. We really appreciated her approach and how easy she made the whole process to understand.

We had a positive experience working with Ming Liu. Ming knows the market well, works incredibly hard, and is always quick to respond. She’s honest, reliable, and genuinely works for a good outcome. I highly recommend Ming to anyone looking to buy or sell a property. If you want an agent you can trust who goes the extra mile. She is the one to choose!

Professional ability and personal character On October 9th, my partner and I went to Long Bay to see the house and the land. We happened to see Liu Ming's land sale billboard, so we contacted her. Unexpectedly, we would meet in just a few minutes. Liu Ming enthusiastically and patiently introduced the relevant situation of the land to us. In fact, we have had several contacts before, and we have a certain understanding of her personality and style of doing things. It was based on this trust that we soon had the intention to buy. On October 14, the eye-catching "SOLD" was posted on the land sale billboard! From viewing the land to the transaction, it only took a few days, and the whole process was smooth and efficient. Looking back on this pleasant transaction, we summarise the following points: 1. Stable, reliable and trustworthy. Liu Ming is a very stable, conscientious and responsible real estate agent. We are relieved that the matter is left to her. 2. Never get tired of asking a hundred questions, and the thunder is fierce. No matter how many questions we ask, she always answers patiently, does things neatly and highly efficiently. 3. Seek truth from facts, be fair and just. She does not favour either party, can analyse problems objectively and accurately, and give professional and reasonable suggestions, so that both parties feel at ease. Finally, I would like to summarise this cooperation with **"two prides"**: Harcourts is proud to have excellent and dedicated employees like Liu Ming! Buyers and sellers are proud to meet a professional, responsible and trustworthy real estate agent like Liu Ming! Thank you Liu Ming for the high-quality service we have provided. We are looking forward to the completion of our new home in Long Bay.

They helped us through a stressful experience, especially the Auction where they handled the bidding and negotiations expertly.