We were selling our home while living overseas, so having an agent who could manage the practicalities and keep things moving was really important to us. Sarah handled a lot on our behalf and was responsive throughout what was, at times, a complicated process. There were some challenges along the way, but she worked through them and ultimately got the sale across the line for us. We appreciated the effort she put in, particularly given we were managing the sale from another country, and we’re grateful to have had someone on the ground to manage the process.

Sarah was a lovely agent to work with. She has the perfect balance of being professional, attentive and responsive to all our concerns without being too pushy! She was able to work with all parties involved in our sale to negotiate some better outcomes which we were very happy about. I would absolutely recommend her in the future to anyone looking to sell their property.

Phil was very response to and aware of my needs. He had a very strong knowledge of the current property market in Napier's various suburbs.

We have worked with Caro over the years with both buying and selling properties. Her communication style is warm , friendly and always professional. Her knowledge of the market and what is happening in the local area is incredibly helpful. From start to finish a pleasure to deal with, you want Caro on your team when selling your property

Love working with Dan. He exceed expectations.

Kassie provided excellent service throughout the sale of our property. She provided a strategy, built on experience, to ensure great exposure for our house to the right buyer group. This resulted in way more interest than we expected. She kept both of us us well informed at every step. She provided advice with staging, building inspectors, revaluation etc and nothing was ever a problem. I feel working with New Zealand Sotheby's International also lifted the perception of our property. This resulted in 9 offers received before deadline and sa ale price well above CV, a rarity in this market. If you are looking for an agent that will work hard, is committed and gets results, give Kassie a call.

Buying a home can be a stressful experience, especially when you're relocating to a new city and navigating unfamiliar territory, but Kassie transformed what could have been an overwhelming process into one that felt supported, informed and easy. A big challenge for us was that I was able to visit properties in Napier, while my wife remained in Tauranga- experiencing viewings through FaceTime. Kassie understood how important it was that Katie felt just as involved and confident in the process as I did. She took the time to carefully answer questions on video calls, highlighted details not easily seen through a phone screen, and made sure she never felt like she was making such an important decision from a distance. As a family with a six-year-old, Kassie took the time to understand what mattered most to us. Kassie helped us find the right home for our family's next chapter. She listened carefully, understood our priorities, and offered local knowledge and practical advice that helped us make confident decisions. Her communication was outstanding. We always knew where we stood and what the next steps were. No question was too small, and whenever we were unsure about the process, she patiently took the time to explain everything clearly and thoroughly. Kassie worked around our schedule, arranged and attended appointments to provide access for our building inspector and property valuer, and made herself available whenever we needed her. I'm sure she was juggling many other clients and family commitments, yet she somehow always made us feel like we were her only priority. Throughout the negotiation she remained calm, professional and reassuring. When challenges arose, she didn't create pressure or uncertainty; she created solutions. If you're looking for someone who combines outstanding market knowledge with exceptional communication, unwavering professionalism and a level of personal commitment then we couldn't recommend Kassie more highly.

Caro was great to work with, she is experienced and has a great understanding of the process from start to finish. She communicates well throughout and is always available to answer any question big or small.

Caro was incredibly professional, persistent, and hardworking throughout the entire process. Her communication was exceptional, keeping us well informed with regular updates, valuable recommendations, and clear guidance at every stage. We would highly recommend Caro to anyone looking to sell their home. Her dedication, professionalism, and commitment to achieving the best possible outcome were greatly appreciated

In a very challenging real-estate market Rose has once again delivered. Great performance all round from Rose ...highly recommend.