Agencies in Milford, Auckland

Gavin and his team went the extra mile leading up to, and during, our campaign. He was always at the end of the phone if we had a question, regardless of the day or time. The strength of his team ensured we had access to the right professionals—from marketing and photography to compliance consultants and stagers. Having this network on hand made a massive difference for us during the sale process. Right up until the hammer dropped, Gavin was working to ensure every purchaser had an opportunity to put their best foot forward. He certainly works hard and earns his commission, but that drive doesn't take away from the personable, team-focussed approach we enjoyed. Thanks Gavin, and Team Roberts!

We recently had the pleasure of working with Helen Shaw and Grace Shaw on the sale of our property at 2/13 Napoleon Avenue, Milford. Having known and trusted Helen for over 10 years, we knew we were in good hands. Helen and Grace were professional, dedicated, and supportive throughout the entire selling process. The sale wasn't without its challenges, including some unexpected drama along the way. Helen handled every situation with professionalism, patience, and confidence, always keeping us informed and helping us navigate the difficulties. Her experience and calm approach made a real difference. Both Helen and Grace worked incredibly hard and went above and beyond to make the process as smooth as possible. We genuinely appreciated their communication, attention to detail, and commitment to achieving the best possible outcome for us. Helen is, without doubt, one of the best agents on Auckland's North Shore, and together with Grace. We highly recommend Helen and Grace to anyone thinking of selling their property. Thank you both for your hard work, dedication, and outstanding service!

I cannot recommend Lucy highly enough. From my previous property at September Place to our new home at 67C Forrest Hill Road, Lucy has been an absolute pillar of support throughout our entire real estate journey. Today, with the successful issuance of the CCC for 67C, I felt compelled to share how incredible she is. Unlike many agents who are solely focused on rushing a deal to get a commission, Lucy truly cared about my family. She took the time to deeply understand exactly what we wanted and provided highly professional, insightful guidance that made our decision-making so much easier. I could genuinely feel her sincerity—she wanted to find a home that my family and I would truly love, no matter how long it took. Her efficiency is outstanding; she arranged all open home viewings promptly and was incredibly fast to respond via text, phone, and email at all times. Beyond her professionalism, she listened to my worries and anxieties like an older sister or a close friend, always doing her absolute best to reassure me with expert advice. Lucy is honest, genuine, and always goes above and beyond, researching even more information than I requested. I will absolutely recommend Lucy to anyone looking to buy or sell a property, and I will definitely be working with her again for my next transaction. Thank you so much, Lucy!

Kind and diligent,

Within days of us engaging Rose to oversee the sale of our property, she was bringing clients through our house. She recognised the value of our home and was quick to identify a suitable buyer who appreciated what it is to live here. Many thanks to Rose, we did not even need to go to market. The whole process was quick, precise and we were well informed every step of the way. We will reach out to her for our next purchase and sale. Many thanks Rose.

We have worked with Lily many times, and every collaboration has made us even more convinced that she is an excellent and highly trustworthy agent. She is not only smart and wise, but also very persistent and responsible. What impressed us most is that she always carries a very positive and sunny energy. No matter what difficulties she encounters, she is always able to stay optimistic and composed, bringing the people around her a sense of reassurance and strength. In fact, the real estate agent industry is under a lot of pressure. Sometimes when we called her very late at night, she might still be out busy—so busy that she could only take away from a restaurant because she had no time to cook. But even under such circumstances, she was still in a very good state on the phone, always patient and positive. That is something we truly admire. Especially during the house price negotiation process, it is inevitable to encounter some unpleasant or anxiety-inducing situations. Whenever that happened, she not only handled the problems seriously, but also comforted us and cared about our feelings, making us feel that we were not facing these pressures alone. This thoughtfulness and warmth are something we deeply cherish. After working with her for so long, we no longer see her merely as an agent, but more like a good friend and a helpful partner by our side. We trust her very much and greatly appreciate both her professional ability and her character. Being able to entrust our house to such a trustworthy person to sell is our good fortune. If we have property to sell in the future, we will still choose her without hesitation, and we are very willing to recommend her to our friends.