Agencies in Lyttelton, Canterbury

We cannot speak highly enough of Emma who handled the Sale of our property whilst we are now living overseas. Throughout the entire process, she provided outstanding service, keeping us regularly updated on market prices, buyers interest, offers received, and bidder activity. Her communication was exceptional , ensuring we always felt informed and involved despite living in Australia. Unfortunately, prior to listing our property, we experienced a very difficult situation with Anthony Bown ( Port Hill Builders, Smith and Son, BCA Construction ) who had failed to follow the required Consents and paper trail whilst renovating our property many years ago. This created considerable stress and uncertainty which was already an important and challenging time for us. Emma went above and beyond, helping us navigate this extremely difficult situation with patience, professionalism and Genuine care. She also recommended Builders and Solicitors who were helpful throughout the process making everything much easier to handle from Australia. Her dedication, honesty, professionalism and commitment to us was truly exceptional. We will always be grateful for the support she gave us, particularly during such a challenging period. She is an outstanding real estate agent who genuinely cares about her clients and goes far beyond simply selling a property We would wholeheartedly recommend Emma and her team for selling a property.

Emma has been a pleasure to work with for the sale of our house. She gave us good advice pre sale on presentation of the property, was always available during the sale process with very fast communication and exuded an air of calm professionalism throughout.

Emma was very diligent and worked hard for the sale , we regret focussing on one buyer that didn’t end very well for us.

Jan-Louise was tireless in organising and managing open homes and an excellent reader of where my house might be positioned in the market. But her real strength lay in working with interested buyers. She had an intuitive grasp of their expectations-as well as the seller’s! When it became clear that the house required a degree of retrospective consent, she remained unflappable, allaying anxiety and maintaining a steady pace towards bringing the property to auction. I suspect that this was in large measure due to her experience which when put together with her ability to judge people conveyed a calm confidence. It was this combination of skills that worked so well to keep me the buyer on track and to allay my anxieties over the process of selling. Additionally, she liased brilliantly with family members who carried much of the administrative load for me. They too were impressed with the way she worked alongside them. For me, her approach was exactly what I needed. I would recommend her highly.

She was always available by phone, inlcuding weekends and was always very positive throughout the process, we really felt like she was rooting for us and our family and that gave us a lot of hope to obtain our first home.

Alison kept us well informed along the way. Alison followed up with buyers every day. Alison gave us helpful feedback and passed on buyer questions. Alison procured a back up offer for us promptly

Alison's experience and knowledge were invaluable. She was calm, honest, and the voice of reason throughout the whole process, giving us confidence every step of the way. Her advice was always thoughtful, and we felt she genuinely had our best interests at heart. Jo Hoogervorst brought great energy to the team, and together they complemented each other perfectly. Having them both at the auction was a real support. If you're looking for agents who are experienced, genuine, and keep you informed every step of the way, we'd highly recommend Alison and Jo. Thanks again for all your hard work!

We had the pleasure of meeting and working with Brenda through the purchase of our home in Lyttelton. We were seated outside the property and gave her a call, she was there in 15 mins, and that responsiveness is a feature of the way she approaches her work (and maybe life? lol). Her energy and enthusiasm were invaluable when working through a couple of tough issues with the purchase; we didn’t know how to proceed but the solutions she brought to the table through her experience and flexible thinking untied that frustration and let the process flow. We are both very grateful for having had Brenda to help us and we wholeheartedly recommend her.

It is difficult to find enough superlatives to express the level of my satisfaction with the service Brenda delivered. Her communication was prompt, accurate, honest as well as warm friendly and enthusiastic. Her attention to detail was exceptional. When she wasn't able to immediately answer my questions, she found the answer or solution and was straight back to me. Brenda's positivity and enthusiasm is infectious. She connects easily and seems able to sense what people need without asking. I was fully informed throughout my entire marketing and sales process. I felt in full control of all decisions at all times. To her credit; when my stress levels were creeping up, her calm and professional manner helped to bring me back down again. I opted for auction as I'd never sold that way before. It was excellent. The stress was compressed, but I couldn't have asked for a better result from the entire Harcourts team on that day. I will be recommending Brenda and her team to everyone I know!

When Rebecca made the video of the property she expressed how walking into the property made her feel rather than just walking round the house showing each room. This made for a much more captivating video. Full details of all the viewings were sent to me very promptly with realistic comments about the quality of each interaction. The final negotiations were handled very professionally.

⭐⭐⭐⭐⭐ An outstanding experience with Nicole! Nicole was absolutely amazing throughout our property purchase. From the very beginning, she was friendly, professional, approachable and incredibly helpful. Her communication was excellent, and she always kept us updated throughout the process. She was patient with all our questions, quick to respond and went above and beyond to make sure everything went as smoothly as possible. Buying a property can be quite stressful, but Nicole made the entire experience so much easier and more enjoyable. We genuinely appreciated her dedication, professionalism and the care she showed us throughout the journey. We couldn’t have asked for a better agent and would highly recommend Nicole to anyone looking to buy or sell a property. Thank you, Nicole, for all your hard work and fantastic support. You truly deserve five stars!

We had such a great experience working with Nicole on the purchase of our home. She is very professional, patient, and always willing to go the extra mile. Throughout the whole process, she gave us a lot of practical advice and support, and made everything much easier for us. Even when we encountered some tricky issues, she stayed calm and found solutions for us. We felt really well looked after from start to finish. Nicole is an amazing agent and we would highly recommend her to anyone looking to buy a home!

We’ve been working with our agent for the past two years, and the experience has been fantastic. Throughout countless house viewings, they have always been incredibly patient, proactive, and easy to communicate with. Nothing was ever too much trouble, and their dedication and professionalism have been truly appreciated. Highly recommended!