Agencies in Birkenhead, Auckland

Tara provided a professional experience and made her best efforts to achieve the most favourable result for us possible that she could. She kept us informed at all times and we felt confident that there was always something going on in the background on our behalf, and that our listing was always front of mind for her. We received regular feedback about any potential purchasers or updates and felt we were given a good understanding of the market environment that we found ourselves in. Tara was always pleasant to interact with, and we have appreciated her approach whenever we had questions or needed any information. We haven't had any negative experiences when working with Tara and would definitely recommend her to others.

Jo kept us informed at each stage of negotiations, and was able to share her strong local market knowledge. Jo provided timely and professional support, and was always happy to answer our questions and offer useful advice.

We had an excellent experience working with Shane and Jen. They were thorough, efficient and incredibly committed throughout the entire process. Selling two houses for us in a tough market required skill and persistence, but they still managed to achieved a positive result. They consistently went the extra mile, giving practical, thoughtful recommendations to help improve the presentation. We also really valued their professionalism, honesty and dedication. We would highly recommend them.

Overall, I appreciate Alex Wu’s efforts in successfully marketing and selling my property at a good price. The sales process leading up to the agreement was handled professionally, and I am satisfied with the outcome achieved on that front. However, my experience during the settlement stage was less positive. On settlement day, the buyer raised several issues regarding cleaning, minor wall marks, and items not being fully cleared, and requested compensation of over $4,000. At that point, I expected more active support in managing communication and helping to resolve the matter in a structured and professional way. Instead, I was advised that the agent could not be involved as the buyer did not wish to communicate directly with him, leaving me to deal with the situation independently during a very stressful time. While I understand that settlement issues can sometimes arise outside of the agent’s control, I felt that the level of support during this final stage of the process could have been stronger.

We had an exceptional experience working with Alex. From the very beginning, his depth of knowledge and professionalism gave us complete confidence in the process. He is extremely trustworthy and approachable, always taking the time to answer our questions and guide us through every step. What truly set him apart was his extensive marketing experience. He developed a strong strategy to present our home in the best possible light, ensuring it reached the right audience. His attention to detail and commitment were evident in how he organised and ran the open homes and auction, all with a high level of care and efficiency. Throughout the entire sale, he worked incredibly hard and went above and beyond to achieve the best outcome. Thanks to his dedication and expertise, we achieved a result that exceeded our expectations. We wouldn’t hesitate to recommend him to anyone looking for a knowledgeable, reliable, and results-driven real estate agent.

VK and his team prepared a perfect campaign and the result exceeded our expectations in a difficult housing market. From our experience, we believe every word of all the good reviews they are given and rate them with the highest recommendation. We have bought and sold several homes over many years, selecting VK is the best housing decision we have ever made.