Lou Macdonald is the best!! We can't speak highly enough of Lou. She encountered several unforeseen hurdles with this sale so was definitely not easy but she dealt with them professionally and got us past the line. Lou communicates well and kept us informed all the way. Knowing Lou's abundance of integrity, we would, without any hesitation, recommend Lou to any one thinking of selling their home.
Lou was one of 5 agents interviewed for the sale of my property. The previous 4 agents promised the world if I listed with them. Lou understanding what I needed arranged it without any guarantee of getting the business. This included getting staging and professional cleaning undertaken. Advice given to me by other agents was that the Christmas New Year period was very quiet and numbers of people viewing properties during this time would be very limited. Lou using her social media and company resources proved this to be very much an error. Promoting the property just after New Year she had many viewings resulting in multiple offers being presented to me just 3 days of the property going live. The accepted offer went unconditional 3 days later. Lou MacDonald epitomized what a quality Real Estate agent was all about. She was concerned about my needs and wants and brought these to the fore. Speaking with the purchasers after the sale confirmed, they told me that she made them feel comfortable and did not put undue pressure on them at all as well. A very happy Vendor and happy purchasers. I would recommend Lou to any potential vendors as being professional and caring.
Lou has a wide knowledge of realestate which gave us confidence through the process of selling our home.
Lou made the sale of the house totally stress free She looked after everything .Kept us informed of what was happening.We couldn’t have had anyone better Thank you Lou
Lou listened to our needs, gave great advice, exceeded expectations in marketing and availability, got a fabulous offer on paper and then followed through right to the end to ensure all parties had a satisfactory settlement. We highly rate her work ethic, availability, integrity and manner. If you're looking to sell you can't go better than Lou. We would definitely use her selling in the future
Lou is a pleasure to deal with. Super attentive, super responsive, super driven! She clearly knows what she's doing, and will get the deal done.
Lou has been an excellent agent to work with. She always response to emails and calls promptly, with knowledgeable, helpful advise. She has very good knowledge of the Lower Hutt market, and got a great price for our property. Even when we had questions that weren't directly related to the sale, she always provided good advice and understanding. Lou has been very easy to deal with, and very professional. We would highly recommend her to anyone looking to sell.
When I first met Lou, I knew right away that I could trust her to get the results I needed to move on to the next chapter of my life. Even in challenging circumstances (we went into level 4 lockdown the day before it was supposed to get photos and go on the market) Lou exceeded my expectations. From turning up in old clothes to help me get the house ready for market, to arranging a cleaner and a gardener/ handy man to come and clean up my garden, she took the stress out of the process. She was also able to find a property for my first home buyer daughter and recommend a mortgage broker to help them through the process. I would highly recommend Lou to anyone in the property market!
Lou has once again sold our property at an exceptional price. She is easy to deal with and puts your best interest first. She is professional throughout the entire process and available to answer any questions. We were kept well informed throughout and she took the stress out of the process She is definitely our agent of choice and I would highly recommend her to anyone. She is highly motivated, committed and has a genuine passion about the work that she does. Lou, you are the best. We are extremely happy vendors
Lou was amazing to work with she put in so much effort and time to ensure all our needs were being met at all times, she always was honest and open with us and made us feel very important and not just another number! We would recommend using Lou in the future for anyone selling !!
Lou is such a professional and personable agent. She helped us all the way through both the buying and selling process. She always had our best interests at heart and helped keep us focused on the end goal. If you are looking for an agent who keeps open lines of communication, is knowledgeable and will go above and beyond, Lou is the agent for you!
Lou is extremely efficient and I am very pleased with the end result. Her knowledge and experience in the local market gave me confidence that the property is in good hands, and certainly made the whole process straightforward. She is a very good communicator and gave great advice for vendors.
