Lili's profile

Lili's reviews

  5  
Lili has 83 reviewsacross 39 different locations, showing 12.
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Lili's qualities as told by our client reviews: trustworthy, patient, supportive, detail-oriented, responsive, clear communication, local expert.
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Seller review
Best agent.
almost 3 years ago
Best agent.

Lili was amazing to work with. We found her really trustworthy and reliable. She was really prompt in providing any information that we needed and kept us well-informed in every aspect. Lili really knows the market and the buyers and she takes the time to follow up with potential buyers who showed up in the Open Home and keep us well informed of each of the buyer's feedbacks and status. I highly recommend to anyone who is looking for support in selling, to reach out to her like we did. We had an amazing experience in selling our project thanks to Lili’s caring approach.

Seller review
Great agent
almost 3 years ago
Great agent

We would like to take the opportunity to thank Lili Ma for the excellent job she did and for making the experience of selling our project through Barfoot & Thompson a good one. Lili always made us feel at ease and kept us informed through every step. The honesty, professionalism, and advice she gave us were greatly appreciated. Lili impressed us as being very knowledgeable of the market and good at making the right moves in a difficult and slow market for brand-new townhouses. We would not hesitate to recommend Lili Ma if you are buying or selling.

Seller review
Excellent
almost 3 years ago
Excellent

Lili went above and beyond to help us sell our property. She has been continuously keeping us updated since day one. Her diligence and professionalism helped us get a good result. I would definitely recommend Lili Ma from Barfoot and Thompson to any people who considering selling or buying!

Seller review
Highly recommended
almost 3 years ago
Highly recommended

I really cannot speak highly enough of the whole selling experience with Lili. Her support was there from the first day right through to settlement. It has been most appreciated, and I can't thank Lili enough for her hard work.

Buyer review
Diligent and straight up
almost 3 years ago
Diligent and straight up

Lili was helpful, direct and honest about all the property details. If there was something we needed to be aware of she told us in detail without glossing over any less desirable points. In particular she let us know when all the units in the block had sold except for the last one, without being pushy. Keeping us up with the play and knowing we could trust her meant we could proceed with confidence. Thank you for your help Lili, we are very happy with our purchase.

Seller review
Highly recommended
almost 3 years ago
Highly recommended

Lili was absolutely amazing. She was friendly and very professional in every aspect. She went above and beyond, stepping me and my husband through our first time selling a home. We would have been lost without her. She will forever be the person I recommend for anyone looking to sell their home, we were blown away by the personal service and got an amazing price for our first home. Again, Lili just went above and beyond and we couldn’t be more grateful. Thank you!!!!!

Buyer review
Agent aided multiple buyers with prompt, attentive, and caring service.
almost 3 years ago
Agent aided multiple buyers with prompt, attentive, and caring service.

We want to share how amazing our property agent was in helping us buy our new houses. They were super helpful during the price negotiations and always answered our questions quickly. They're really good at paying attention and trying to help whenever they can. What we liked the most was how they listened to what we wanted and always tried to solve any issues that came up. They guided us through the whole process in a way that made it easy to understand, even though it could have been confusing. They were really professional but also really friendly, which made working together really nice. If you're looking for people who know a lot about properties and really care about your needs, we totally recommend them. They made buying our new houses an awesome experience.

Buyer review
flawless communication skills
almost 3 years ago
flawless communication skills

Lili have helped me getting my first home by constantly communicating with me and the vendor when there were hard times during our negotiation and contract signing process. Highly recommended for first hime buyers!

Seller review
Made Selling Our Home a Breeze
almost 3 years ago
Made Selling Our Home a Breeze

My wife and I had the pleasure of working with Lili Ma from Barfoot & Thompson Browns Bay Branch for the sale of our home, and we couldn't be more thrilled with the results. Lili is a true professional who skillfully guided us through every step of the process. From our first meeting, it was clear that Lili deeply understood the local market dynamics. She provided us with a comprehensive market analysis and a strategic plan to list our home at the right price point. her insights proved invaluable as we prepared our home for listing. Throughout the entire process, Lili exhibited exceptional communication skills. She kept us well-informed about showings, feedback from potential buyers, and any updates in the market that might impact the sale. We never felt out of the loop and appreciated her transparency and responsiveness. What truly impressed us was Lili's ability to market our home effectively. Their team showcased the property through professional photography and a captivating description highlighting its unique features. This, coupled with their extensive network and marketing efforts, led to a high interest in the property. Regarding negotiations on the auction day, Lili and the team proved to be skilled advocates. They expertly negotiated on our behalf, ensuring we received a fair price for our home. Their attention to detail and knowledge of the intricacies of the sales process made us feel confident every step of the way. We are thrilled to say that, thanks to Lili's hard work and dedication, our home sold quickly and at a price that exceeded our expectations. The experience was remarkably smooth, and we credit that to Lili's professionalism and expertise.

Buyer review
Very patient and professional
almost 3 years ago
Very patient and professional

I had a really good experience with Lili. As a first-time homebuyer, she was very patient with me and answered all my questions promptly, even at night. She provided a lot of professional advice and genuinely took care of my situation.

Buyer review
Very professional
about 3 years ago
Very professional

Lili was extremely engaging with providing us with a range of properties that met our criteria and went the extra mile in securing the property we finally decided on

Seller review
Goes the extra mile
about 3 years ago
Goes the extra mile

We thoroughly recommend using Lili Ma as your agent. She went the extra mile for us and got our asking price. She is very professional, helpful, knowledgeable & warm. Lili also listened to us whilst giving great advice.

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