I would like to express my heartfelt gratitude to our real estate agent Lili Ma for her outstanding assistance in helping us from the start of planning to sell our house in July last year, to completing the purchase of our new home in June this year. Her patience, professionalism, and unwavering dedication were truly remarkable. From the very beginning, she took the time to understand our needs and preferences, guiding us through each step with exceptional expertise. Her communication skills were unparalleled, ensuring that every detail was meticulously handled and that we were always informed and at ease. Her keen market analysis and perfect timing were crucial in making this journey successful. Thanks to her diligent efforts and friendly demeanor, the entire process was smooth, efficient, and stress-free. We couldn’t have asked for a better partner in this journey. Thank you for making our dream home a reality!

As first-time home buyers, we were unfamiliar with the housing market. We initially met Lili at an open house, but that property didn’t meet our needs. Recognizing this, Lili offered her services as our agent. From that moment on, she demonstrated exceptional professionalism and genuine care in helping us find our dream home. Her dedication and expertise were evident every step of the way, making our home-buying experience not just smooth but truly enjoyable. Lili took the time to understand our needs and preferences, ensuring that every property we viewed (which was a lot!) was a potential fit. Her deep knowledge of the market, combined with keen eye for detail, gave us the confidence that we are in the best hands possible. She’s always available to answer our questions, no matter how small, and provided invaluable advice that made a significant difference in our decision-making process. What truly set Lili apart was her patience with us throughout the process and her unwavering commitment to our satisfaction. She went above and beyond, negotiating tirelessly on our behalf and ensuring that every aspect of the transaction was handled with the utmost care. Her warm personality and sincere interest in our happiness made us feel like we were working with a trusted friend rather than just an agent. Thanks to Lili, we are now settled into a home that exceeds our expectations in every way. We are incredibly grateful for her hard work, patience, and dedication. If you are looking for an agent who will make your home-buying journey a delightful and stress-free experience, we wholeheartedly recommend Lili. She is truly a gem in the real estate world.

Lili is very knowledgeable about the property market. She was incredibly patient and understanding, and she took the time to really understand our needs and wants. Lili was enthusiastic, capable, and very professional in helping us buy the right home. I would not hesitate to work with Lili again, and highly recommend her to anyone else looking to buy or sell a home.

Lili was remarkably hard-working and diligent, nothing was too much trouble to her. She was very experienced agent with incredible knowledge of the market. Lili works very hard and is always full of energy and patience. Lili helped us from the initial appraisal to the whole selling process. We have no hesitation in recommending Lili Ma of Barfoot and Thompson to look after your real estate sales and purchase.

If you are thinking of selling your home then Lili Ma is the real estate agent you need. Selling the property at a buyer’s market made us quite worried. Lili managed to navigate the entire process with excellent communication and professionalism through the selling process. Lili was always on time, cheerful, dedicated to the task, knowledgeable, helpful, and patient in a challenging market. We highly recommend Lili Ma to everyone who’s considering selling.

Lili Ma is a very professional real estate agent, always helpful and a pleasure to work with. She told us the good and bad parts of each property we were interested in and let us make the final decisions. Throughout our buying process, Lili was diligent in communicating updates and providing recommendations. We want to give Lili a Diamond Five-star rating, because we feel that she doesn’t just take real estate salesperson as her job for a living, but her responsibility to ensure each client and customer won’t regret the decision now or later. The level of professionalism she displayed made us proud to have Lili representing us. Highly recommended.

Lili is someone who shows genuine care in what she's doing and for her clients. She is consistent, patient, works hard and communicates well throughout the selling process. Lili was a pleasure and delight to work with, we couldn't recommend her highly enough.

The perfect mix of kind and sharp, Lili was a total pleasure to work with. Very hard working and never shied from any questions, Lili is one of those people that you trust will get something done and done well. She has kept us posted at every turn and has gone above and beyond to get the job done for us - even willing to discuss offers and updates late at night. Lili works tirelessly for her clients. Highly recommend.

Trying to find the right agent to sell our property is a tough decision. Lili was absolutely amazing from start to finish. Always contactable and always has everything under control. She has a wonderful relationship with not only us but also the potential buyers. We have no hesitation in recommending Lili of Barfoot and Thompson to look after your real estate.

Our family is more than happy to have made the purchase at 2/9 Marama St Castor bay. Lili displayed excellent property knowledge and fabulous people skills and fluid networking skills which enabled us to breeze through complexity of property buying process with ease. Her excellent organization skill and communication skills were what we depend on week after week. Her personality shone through and we were very proud to have Lili representing us because on top of patience, attention to detail and great analytical skill, Lili care about us and wanted to make sure we were more happy. Lili went far and beyond the call of duty to give us report for flood zone, school zones, and subdivision potential before our visit which was like an icing on the top. Lili 's patience , dedication won our loyalty because we were not just sales figures to her. Just a side note, we just want to say thank you to Lili for following with us. Thank you for the carefully curated weekly viewing schedule, and several follow up viewings schedules because we do not live locally. Also a note of appreciation to her because on multiple occasions she represented us in the conjunction listing settings, the level of professionalism she displayed made us proud to have Lili representing us. Her demeanor and mannerism sparked like a rare diamond among all other agents and agencies around. Lily, huge thank you to you ! We would like to wish you great success and joy. Thank you for being part of our journey in purchasing 2/9 Marama St, Castor Bay.

When I decided to purchase a home, I chose Lili, and it was undeniably one of the wisest decisions I've ever made in my life. I want to express my gratitude, particularly to my real estate agent, for helping me find the home of my dreams. First and foremost, I must commend her professionalism. Throughout the entire home-buying process, she demonstrated a remarkable level of expertise, possessing an in-depth understanding of the market trends and providing me with comprehensive information and advice. She wasn't just an outstanding agent; she was a true industry insider. Her knowledge and experience instilled a great sense of confidence in me, assuring me that I was working with a genuine expert. Furthermore, her patience and attention to detail were truly impressive. Throughout the entire search for a home, she listened to my needs attentively, thoroughly understanding my expectations for an ideal residence. She wasn't just an agent; she felt more like a caring friend, always considering my thoughts and ensuring that every detail met my expectations. Her patience and attention to detail made me feel at home, without any worries or hassles during the home-buying process. Lastly, I want to express my gratitude for her excellent negotiation skills. During the negotiation process, she showcased outstanding communication abilities and negotiation skills, successfully securing the most favorable price and ideal home conditions for me. Her dedication and talent made the entire home-buying process easy and enjoyable, far exceeding my expectations. In conclusion, I feel fortunate to have chosen Lili and to have had such an outstanding agent assisting me. She is not just a professional agent but a genuine property advisor who cares about her clients. If any friends or family members are in search of a home, I would wholeheartedly recommend her. Thank you, Lili, for helping me find the home of my dreams!

I strongly recommend Lili Ma from Barfoot and Thompson. As a first home buyer who knows very little about purchasing a house in New Zealand. We were lucky we met Lili. I found Lili to be so nice, patient, professional and reliable. She was always there to provide clear and helpful guidance for us. Lili made us trust the Barfoot & Thompson brand more and will recommend Barfoot and Lili to any of my friends. Thank you so much Lili. It has been such a pleasant experience working with you and we couldn’t be more grateful we crossed paths with you.