I had the absolute pleasure of working with Lili Ma as my real estate agent, and I can't recommend her highly enough. From the very first interaction, Lili impressed me with her warmth, enthusiasm, and professionalism. She truly goes above and beyond for her clients, making the entire process feel smooth and stress-free. Lili is incredibly knowledgeable about the market, always well-prepared, and quick to respond to any questions or concerns. What stood out most was her genuine passion for helping people—she doesn't just treat it as a job; she really cares about finding the best outcome for you. Whether you're buying or selling, you can trust that she will put your interests first and guide you every step of the way with clarity and confidence. If you're looking for someone who combines professional expertise with a personal touch, Lili Ma is the agent to call. She's truly exceptional.

Lili had done a great job to made the deal to our house. Highly recommended to people like me who is after a reliable and skilled agent.

I had the pleasure of working with Lili Ma to sell my property, and I couldn't be more pleased with the results. From day one, Lili was professional, responsive, and fully dedicated to making the entire process as smooth as possible. She guided me through every step, from preparing the listing to finding a great staging agency that made the home truly shine. Thanks to her expertise and strategic approach, my property sold quickly and at a price well above my expectations. I highly recommend Lili to anyone looking for a knowledgeable and committed real estate agent. She's truly exceptional!

I am very grateful to Lili and her team for being able to become my real estate agent and successfully sell it. They are the best! Really appreciated! Chloe Wang

It was truly hassle-free buying experience with Lili. Great communication throughtout. Lili provides well-balanced professional service for both sellers and buyers. Highly recommend Lili for anyone looking for a reliable, friendly and professional agent.

Lili Ma is a extremely patient agent I ever seen, my house sold with very good price and in less than three weeks that can show how professional and effort she is,I appreciate for her help,thanks for Barefoot and Thompson have a such wonderful agent

We started looking for a house two years ago, and Lili Ma has always been dedicated to helping us find the right properties that match our needs and budget. Throughout these two years, whenever I wanted to view a house, Lili would patiently arrange it, no matter how busy she was. Whenever I had any questions, Lili always did her best to negotiate and communicate on my behalf, always keeping my best interests in mind. During the home-buying process, we not only found a house but also became friends. I am truly grateful for Lili’s patience and support, and in the end, I was able to purchase a home that feels just right.

This is the second time Lili Ma is selling our project. Lili is absolutely the best person for a real estate experience. She takes the time to understand your needs and works tirelessly to achieve the best possible results for us. Her positive attitude, dedication to work, and great customer service make her unique and a pleasure to work with. Great selling experience! Highly recommend to anyone looking for a trustworthy real estate salesperson to sell or buy.

As first time buyers in NZ, we needed someone to guide us through the process and hold our hand with confidence and trust...Lily Ma did that for us! We had contacted her to view on of her "For Sale" listings. During the viewing she mentioned to us if we want to see other properties those interest us, she can help us to arrange viewings and act as our agent - with no fees. Her demeanor was very gentle, not at all trying to hard-sell the property or her services. From there on she helped and guided us at every step of our house search, patiently and strategically! We could not have asked for a better agent with 100% commitment and availability to answer our queries. Her skills and experience helped us to get our desired house in the planned budget through her effective negotiation and communication with the vendor. She is truly our Santa Claus for Christmas 2024!

Lili is professional, friendly, trustworthy and persistent. Lili managed every detail with care. Brilliant communication. 100% dedication. We highly recommend Lili and are so very pleased she acted for us to sell our project.

I am pleased to recommend Lili Ma from Barfoot & Thompson as a real estate agent. Lili helped me through every step of buying my new home and made the process smooth, efficient, and enjoyable. From our first meeting, Lili was attentive to my needs and preferences, ensuring that I was fully informed at each stage. Their knowledge of the local market, combined with their negotiation skills, made a significant difference in securing a home that suited both my budget and requirements. What truly stood out was Lili’s commitment to excellent customer service. She were always available to answer questions and provide guidance, making the process stress-free and straightforward. I was impressed by their professionalism and genuine care for my satisfaction. I highly recommend Lili Ma to anyone looking to buy or sell property and would not hesitate to work with her again in the future. Sincerely, Natasha

Lili was referred to us as a buyers agent by our MA. He thought we needed someone who can help us make a sound decision and to explore all options when it comes to buying our first home. Lili was professional with her approach to us, coming with a plan and clear instructions and guide to help us along the way. She informed us on what to look for in a house, gave her best advice on the houses that we were viewing, gave her time in coming up with houses to view and to come with us during potential house visits. We were thankful to her and she is the reason why we got to choose the house we wanted to buy. She also takes notes of our needs and budget, without compromising her position or integrity. She is honest and sticks to her values. We liked that about her. Her honesty and sincerity in her opinions about the houses we viewed were really helpful. When it came to the negotiations, Lili went out of her way to help us negotiate a good price. It was amazing! We got a house which meets our tick boxes and goes well under out small budget. She also guided us what to know in the deal and makes sure we miss nothing. Lili is indeed a asset of your company. If only they were 6 stars, we will definitely give her more than a 5 star rating.