Richard and team were amazing to work with, they guided us through the whole process from how the whole selling process works, how to get our house ready and then what to expect through the marketing process. Lisa was extremely helpful in walking us through how to prepare our house to give it the best chance to sell. When it came time to list, Richard was always open and honest the realities of selling ensuring we were going through the process with eyes wide open. Instead of telling us what we wanted to hear he kept everything realistic which really helped us navigate what to expect throughout the process We really leaned on Richard's knowledge of the industry and the research he did around our area to help us market our house at the right level, and he absolutely nailed it. Richard and team were amazing in getting our house sold and we are very grateful to have had their help.

On making the decision to sell our beautiful property we knew we would enlist WeiSen and Jonno Hartles as our agents We were very proud of our home and from the very first appointment we felt at ease with the guys They listened to every thing we said and this showed in our marketing campaign. Professionalism, expertise, knowledge of the current market and honesty were some of the key points that stood out We now considered them friends I wish Wei Sen and Jonno the very best and know that if any of our friends are intending to sell we would highly recommend them

This is the second property Richard Hurtles from Lugtons has helped us sell, and just like last time, he went above and beyond. Selling in a tough market is hard enough—but doing it while overseas could have been overwhelming. Thankfully, Richard made it all so much easier. He personally arranged the cleaners, staging team, and professional photography, ensuring everything was handled with care and attention. He and his team were always available whenever I called or needed advice—no question was ever too small. What really stood out was his genuine honesty. He never pushed us to sell, gave clear and realistic advice at every step, and supported our decisions without pressure. Richard is professional, approachable, and incredibly reliable. We trusted him with our home again, and he delivered another great result. I wouldn’t hesitate to recommend him to anyone looking for a real estate agent who truly cares about his clients.

Thank you Jono, Wei Sen, Hartles & Co, for the successful sale of our home and for sharing this journey with us. It came with a kaleidoscope of experiences. We were fortunate to have had an offer after just five weeks in quite a challenging market. We are very happy with the result. From the very start we felt that the appraisal was realistic, and the strategy worked flawlessly. The team guided us and took extra special care throughout, which made us feel that we were in the best hands. Jono always made time to answer our questions and bought clarity through times of uncertainty. We are truly grateful, we wish the team every success and the new owners much happiness!

I must commend Wei Sen and his team for their exceptional service in selling my property. Their professionalism was evident from the start - strategic marketing and impeccably managed viewing. For anyone seeking an estate agent who combines expertise, Wei sen team’s is recommended.

They know the area really well and provided excellent advice. Communication with us was excellent, we knew what was happening at each step of the process

We are still amazed how quickly everything happened - our house was listed and sold within a day. A huge thank you to Richard and his team, for making the process so smooth and stress free. We’re beyond grateful for Richard’s expertise, genuine care and quick responsiveness throughout. We highly recommend Richard and his team to anyone looking to sell.

“Back again and once again, you nailed it!” Selling with you was just as smooth and enjoyable the third time around. Communication was always clear, your advice was gold and your support was genuine. Huge thanks to you and the crew!

From our very first meeting with Rich, we felt completely at ease. His professionalism, down-to-earth attitude, and honest, realistic view on the market reassured us that we’d made the right choice. It wasn’t just Rich who made the difference—his amazing team played a key role every step of the way. We felt genuinely supported through every milestone. Thank you all so much—we can’t recommend you highly enough. We’re excited for the next chapter.

From the get go Richard and the team made us feel at ease and gave us the space and support to get our home ready for market. It was our first house sale and they made everything clear and simple. Throughout the campaign the communication was great and they went out of their way to make things happen. Everyone in the team was relatable and understood the demands on our time with work and family. Their knowledge and expertise resulted in a quick and successful campaign and we are stoked.

Can't speak highly enough of Rich and the team. With their help our sale process went better than we could've hoped. tips from the marketing team helped showcase the house and no doubt was the huge factor in selling within a week. great people to deal with, easy going and very knowledgeable.

5 stars is not even enough for Hugo, he deserves way more. Being the vendor’s agent on the property we bought, Hugo had helped and checked on us during the whole process. Always involved with us on how he could make things work for us when we got little stuck while trying to sell our property. He made the whole process and our move so much easier. Thanks for everything Hugo….cheers