Richard and his team came highly recommended to us and they certainly lived up to our expectations. We appreciated Richard's complete professionalism but his genuine warmth and friendliness was equally as important to us. His communication was excellent and we valued the way he encouraged our feedback and involvement from the very beginning of our campaign. He has impressive in-depth, statistical market knowledge and this, combined with a genuine desire to sell our property for a "good market price", worked very much in our favour. Richard has a most impressive marketing and administrative team working with him and they did a superb job of managing our campaign and launching our property to the market through first class print and digital marketing. Richard and his team delivered on every front - our entire experience from beginning to the successful sale of our property was a most enjoyable one and we would highly recommend them.

Selling a property can be daunting, especially in a competitive market. From the moment we first contacted Hugo, our agent, he demonstrated professionalism, market insight, and dedication that made the process smooth and even enjoyable. Hugo responded promptly and outlined a clear plan to get our property listed. Within days, he had visited, assessed its strengths, and provided a timeline for preparing it for the market. His coordination and attention to detail ensured we moved from first contact to listing in record time. Hugo's deep understanding of the local market helped us set realistic goals. He provided a thorough market analysis and offered strategic advice on pricing, presentation, and timing. His recommendations were practical and based on experience, helping us attract the right buyers. Hugo connected us with trusted professionals who delivered quality work efficiently. This saved us time and ensured our property was showcased at its best. Throughout the process, Hugo maintained excellent communication. He was responsive, clear, and respectful, keeping us informed and confident. His transparency and availability made a significant difference during key decision points. Hugo consistently acted in our best interests. He was punctual, well prepared, and courteous. His calm demeanor and ethical approach reduced stress and built trust. Thanks to Hugo's efforts, our property attracted strong interest quickly. His marketing materials were professional and effective. We received multiple inquiries and viewings within the first week, and secured a sale that met our expectations. We're grateful for Hugo's expertise and support. He turned a potentially stressful experience into a smooth journey. We highly recommend Hugo to anyone looking to buy or sell property. His dedication, skill, and integrity truly set him apart.

From the moment they donned their suits and jumped in the pool, we knew the marketing was going to hit! The second time round with team was just as classy as the first! 3 week turn around, heaps of laughs, astounding communication and another fantastic outcome! Always a pleasure working with the team, cannot fault them and cannot thank them enough!

I had a very positive experience with Hugo Hartles, Wei Sen, and the rest of the Hartles & Co. team. They displayed professionalism throughout the sales process. Their communication was excellent, and their understanding of the market was spot on. I would be happy to use their services again in the future.

My wife and I recently sold our house with Richard and his team and our experience with them was amazing! We could not recommend Richard enough, from the time we first contacted him to list our house until it was sold, the whole process was so easy and seamless. One of Richard’s strength is his communication skill, he kept us informed throughout the whole process being honest, open and always followed through with what he said. We had a reasonable timeline to get our house listed and him/his team managed to get us a multiple offer after our first open home and our house was sold unconditionally after 10 days on the market above listing price! It was a fantastic result for everyone involved. It was a pleasure working with Richard who is also just a genuinely nice down to earth guy. Thank you Richard for making our selling process so easy and achieving an amazing result for us!

Rich came highly recommended and he more than lived up to it. He is honest, reliable and kept us well informed every step of the way. His communication was clear and timely and we especially loved the voice notes which made everything feel personal and easy to follow. What really stood out was how he handled the tricky parts of our sale. Even when negotiations became stressful, Rich stayed calm, professional and reassuring. He gave us advice we could trust without ever pressuring us and his balanced approach gave us real confidence in our decisions. He is super professional but also personable which is the best combination in an agent. It felt like a real partnership and he made the whole process so much easier for us. Rich went above and beyond and thanks to his dedication we achieved a fantastic result. We are genuinely grateful for all the effort he put in and we could not recommend him highly enough.

We have been working with Jono for a few years now and selling our house with him was such a positive experience. From the start he has always been someone we can completely trust, reliable and easy to talk to. What I really appreciate is that Jono never makes the process feel stressful. He explains everything clearly, keeps us updated and genuinely has our best interests at heart. It is such a relief knowing we had someone who actually listens and follows through. I honestly would not go with anyone else. Jono has always made every step of buying and selling feel simple and supported and we could not be happier with the result.

We had amazing support in selling our houses with Richard, Jono and the team. They went above and beyond and made our life so easy. We were moving cities and so thankful we had chosen this team to support us in selling.

The team did their magic again and got it sold. Super helpful and everything was explained clearly. Very approachable and they went extra miles to deliver. Highly recommended.

I can not speak highly enough of Richard Hartles. He got us a great result in 2 weeks! Also a genuinely nice person to work with. I am also very pleased with Kelsey and Richard’s whole team who did an excellent job of marketing, communication and got the right buyer for our property. A stressful time for me made as stress free as possible by Richard and his team. Thank you

We had a great experience in selling our property with Hugo, communication was excellent and we were kept up to date on all progress. Happy to recommend and use you services in the future.

We were incredibly impressed by Richard and his team's exceptional market knowledge, empathy and consideration throughout our home-selling process. His deep understanding of the local market and current trends helped us make informed decisions at every stage, from the pre-appraisal, auction and offers (yes... multi offers!). Their service was more than just personalized.... they genuinely have the 'care factor' A word that is often said but they absolutely nailed it! The marketing was sensational, the promo video had over 80,000 views leading up to the auction, which was incredible. Communication was consistent throughout the campaign, following up after every open home and viewing. We cannot thank Richard and the entire team enough for the exceptional service they provided to our family at such an incredibly important time!