Richard's profile

Richard's reviews

  5  
Richard has 247 reviewsacross 42 different locations, showing 12.
Map view
Richard's qualities as told by our client reviews: dedicated, honest, strategic, friendly, local expert, supportive, clear communication.
Was this helpful?
Seller review
10/10 - Fantastic selling experience!
8 months ago
10/10 - Fantastic selling experience!

A big thank you to Richard and his team for helping us sell our house. A noteworthy mention for Lisa, Amber and Simon who worked behind the scenes in ensuring things went smoothly. Richard is a great guy, down to earth and just very easy to deal with. From the outset, he exceeded all our expectations. We really appreciated his timely and clear communications. Our situation was tricky, but Richard and team were super helpful every step of the way. He went above and beyond for us and we were never left wondering what’s happening. He has been patient in dealing with all our questions. I highly recommend Richard and team for anyone looking to sell their home.

Seller review
Jono Hartles - A realtor who cares!
9 months ago
Jono Hartles - A realtor who cares!

This is the 2nd time we've dealt with Jono and it is nice to not feel like a number or transaction. After our 1st experience with him, the texts at Xmas & anniversary of our settlement dates was a nice way to keep in touch. So it was a no brainer to go back to him to sell our home. Cannot recommend highly enough. Clear communication, great banter and rapport. So nice not to feel like a transaction or number and fobbed off once sale done n dusted like other agents we've dealt with. Thank you to Jono & the Wei Sen, Hartles & Co Team where the customer experience is your main priority!

Seller review
Exceptional team, professional, relationship focused and a lot of fun to have around.
9 months ago
Exceptional team, professional, relationship focused and a lot of fun to have around.

Jono and the team from Richard Hartles made the process from thinking of selling our home to deep diving in as stress free as possible. The depth of knowledge from Jono and the wrap around support from the team was outstanding, we always knew what was happening and how best to proceed with the multitude of decisions we went through. An incredibly professional team who laughed along with us, second time selling and buying with them, could not recommend them more.

Seller review
Professionalism combined with genuine warmth and enthusiasm
9 months ago
Professionalism combined with genuine warmth and enthusiasm

Richard and his team came highly recommended to us and they certainly lived up to our expectations. We appreciated Richard's complete professionalism but his genuine warmth and friendliness was equally as important to us. His communication was excellent and we valued the way he encouraged our feedback and involvement from the very beginning of our campaign. He has impressive in-depth, statistical market knowledge and this, combined with a genuine desire to sell our property for a "good market price", worked very much in our favour. Richard has a most impressive marketing and administrative team working with him and they did a superb job of managing our campaign and launching our property to the market through first class print and digital marketing. Richard and his team delivered on every front - our entire experience from beginning to the successful sale of our property was a most enjoyable one and we would highly recommend them.

Seller review
Agent (Hugo) Delivered First-Class Service in Selling Our Property
9 months ago
Agent (Hugo) Delivered First-Class Service in Selling Our Property

Selling a property can be daunting, especially in a competitive market. From the moment we first contacted Hugo, our agent, he demonstrated professionalism, market insight, and dedication that made the process smooth and even enjoyable. Hugo responded promptly and outlined a clear plan to get our property listed. Within days, he had visited, assessed its strengths, and provided a timeline for preparing it for the market. His coordination and attention to detail ensured we moved from first contact to listing in record time. Hugo's deep understanding of the local market helped us set realistic goals. He provided a thorough market analysis and offered strategic advice on pricing, presentation, and timing. His recommendations were practical and based on experience, helping us attract the right buyers. Hugo connected us with trusted professionals who delivered quality work efficiently. This saved us time and ensured our property was showcased at its best. Throughout the process, Hugo maintained excellent communication. He was responsive, clear, and respectful, keeping us informed and confident. His transparency and availability made a significant difference during key decision points. Hugo consistently acted in our best interests. He was punctual, well prepared, and courteous. His calm demeanor and ethical approach reduced stress and built trust. Thanks to Hugo's efforts, our property attracted strong interest quickly. His marketing materials were professional and effective. We received multiple inquiries and viewings within the first week, and secured a sale that met our expectations. We're grateful for Hugo's expertise and support. He turned a potentially stressful experience into a smooth journey. We highly recommend Hugo to anyone looking to buy or sell property. His dedication, skill, and integrity truly set him apart.

Seller review
When your agents so good-sell another house!
9 months ago
When your agents so good-sell another house!

From the moment they donned their suits and jumped in the pool, we knew the marketing was going to hit! The second time round with team was just as classy as the first! 3 week turn around, heaps of laughs, astounding communication and another fantastic outcome! Always a pleasure working with the team, cannot fault them and cannot thank them enough!

Seller review
Excellent communication and  positive outcome
9 months ago
Excellent communication and positive outcome

I had a very positive experience with Hugo Hartles, Wei Sen, and the rest of the Hartles & Co. team. They displayed professionalism throughout the sales process. Their communication was excellent, and their understanding of the market was spot on. I would be happy to use their services again in the future.

Seller review
Amazing agent and team
9 months ago
Amazing agent and team

My wife and I recently sold our house with Richard and his team and our experience with them was amazing! We could not recommend Richard enough, from the time we first contacted him to list our house until it was sold, the whole process was so easy and seamless. One of Richard’s strength is his communication skill, he kept us informed throughout the whole process being honest, open and always followed through with what he said. We had a reasonable timeline to get our house listed and him/his team managed to get us a multiple offer after our first open home and our house was sold unconditionally after 10 days on the market above listing price! It was a fantastic result for everyone involved. It was a pleasure working with Richard who is also just a genuinely nice down to earth guy. Thank you Richard for making our selling process so easy and achieving an amazing result for us!

Seller review
Professional & Personable
9 months ago
Professional & Personable

Rich came highly recommended and he more than lived up to it. He is honest, reliable and kept us well informed every step of the way. His communication was clear and timely and we especially loved the voice notes which made everything feel personal and easy to follow. What really stood out was how he handled the tricky parts of our sale. Even when negotiations became stressful, Rich stayed calm, professional and reassuring. He gave us advice we could trust without ever pressuring us and his balanced approach gave us real confidence in our decisions. He is super professional but also personable which is the best combination in an agent. It felt like a real partnership and he made the whole process so much easier for us. Rich went above and beyond and thanks to his dedication we achieved a fantastic result. We are genuinely grateful for all the effort he put in and we could not recommend him highly enough.

Seller review
Jono always delivers
9 months ago
Jono always delivers

We have been working with Jono for a few years now and selling our house with him was such a positive experience. From the start he has always been someone we can completely trust, reliable and easy to talk to. What I really appreciate is that Jono never makes the process feel stressful. He explains everything clearly, keeps us updated and genuinely has our best interests at heart. It is such a relief knowing we had someone who actually listens and follows through. I honestly would not go with anyone else. Jono has always made every step of buying and selling feel simple and supported and we could not be happier with the result.

Seller review
You’ve done it again!
9 months ago
You’ve done it again!

The team did their magic again and got it sold. Super helpful and everything was explained clearly. Very approachable and they went extra miles to deliver. Highly recommended.

37 - 48 of 247
SMS
© 2026 RateMyAgent