Lou's profile

Lou's reviews

  5  
Lou has 190 reviewsacross 43 different locations, showing 12.
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Lou's qualities as told by our client reviews: dedicated, hard-working, responsive, honest, supportive, clear communication, local expert.
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Seller review
Effort = Results
about 2 years ago
Effort = Results

Lou and the team (Grace + Matt) have done another great job. As the market has been difficult, this sale required a lot of effort, and this was not lacking which created a great result.

Seller review
Lou & team fully deserve their reputation as The leading service providers in town
over 2 years ago
Lou & team fully deserve their reputation as The leading service providers in town

We have sold more than 15 properties in the last few years, so we ask a lot when we engage with an agency. Nothing was a problem for Lou & her colleagues, and we have no hesitation in recommending them. It helps that we have known Lou for a number of years. She is an exceptional person, with the perfect platform for excellence in her present role. Previously a commercial lawyer, a personal trainer and more, so many of her sale skills have been honed during those earlier roles. Lou is unashamedly forthright, focused and relentless. She and her team are highly disciplined, tenacious and co-ordinated. Communication is excellent. Simply- The Best Use them.

Seller review
Quality and focus
over 2 years ago
Quality and focus

Lou and her team provided quality and exceptional service. The contact and communication was fantastic. We really appreciated the never say die; and I will make this happen attitude. Could not have asked for more.

Seller review
Excellent Sales Team!!!!
over 2 years ago
Excellent Sales Team!!!!

As soon as we got in touch with Lou about the sale of our house, she put the package together (while she was abroad on holiday)! Both Lou and Matt have excellent in-depth knowledge of the current housing market! Our house sold within days of listing! Could not recommend a team of professionals more highly!!!!

Seller review
A++++ Agent
over 2 years ago
A++++ Agent

Lou gets results and works so hard for her vendors and purchasers - highly recommend

Seller review
Excellent agent
over 2 years ago
Excellent agent

Great to work with. Hard work and smart agent!!!

Seller review
Great to work with
over 2 years ago
Great to work with

Sold 7/8 of my projects on time and on the right price. Hard and smart agent!!!

Seller review
Nailed all our needs
over 2 years ago
Nailed all our needs

Lou and her team are absolutely fantastic! I am a natural worrier and we had a moving date we needed to meet, plus we'd made some pretty funky stylistic choices on the house and back garden that had me concerned about aspects of marketability. Lou responded immediately to our initial enquiry and came out to meet with us right away. She instantly put me at ease about our house, and everything we needed to do to get it ready to show. She knows her stuff and is a direct communicator. This was our first time selling a home and there's so much we didn't know. Lou guided us through everything, taking the time to answer all our questions. I was so happy to have her advice and professional opinion. Her confidence that we would not only sell by the date we needed to but that we'd get the money we hoped for was so reassuring. And she nailed it!

Seller review
Excellent, the help and support I received from Lou was exceptional.
over 2 years ago
Excellent, the help and support I received from Lou was exceptional.

I knew from the start that Lou was the right person for my House Sale. Her professionalism stands out as does her consideration for her clients. Her market knowledge and marketing skills are superb. Her work ethic is to be admired and gave me confidence in the process of selling my property.

Seller review
Believe the hype!
over 2 years ago
Believe the hype!

At a certain point when you read 100 positive reviews you start to think like “ok, whatever…they can’t be that good…this is bribery or something”. For us, hand on heart, no bribery involved: Lou and Matt really are that good. Pragmatic yet positive, thorough and timely communication, genuine enthusiasm. They’re consistently going that little bit extra, they have great attention to detail, and fundamentally, they seem to respect both you as a person and what you go through as a vendor. I picked this team based on these reviews, and now the cycle can continue: heartily recommended. If you’re looking to sell, stop reading reviews and just contact them already.

Seller review
Professional and Personalised Excellent Service
over 2 years ago
Professional and Personalised Excellent Service

I found Lou really honest, professional and well aware of the market and trends. Lou kept me informed right through the process and queries. Lou helped me sell my house with ease in a cooling market.

Seller review
Exceptional sales woman
almost 3 years ago
Exceptional sales woman

Just do whatever Lou tells you to do, and then wait for the result. Simple like that, you can't get it wrong. In this market, you need the best sales person and we were lucky to have Lou!

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