Lou's profile

Lou's reviews

  5  
Lou has 210 reviewsacross 45 different locations, showing 12.
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Lou's qualities as told by our client reviews: dedicated, hard-working, honest, responsive, supportive, local expert, clear communication.
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Seller review
So glad we chose Lou and Matt!
7 days ago
So glad we chose Lou and Matt!

As first-time sellers, we absolutely felt like we made the right decision choosing Lou and Matt. They made the entire process so easy! From guiding us on how to present our home and recommending trusted tradies, to talking us through different strategies in the current market, we always felt informed and supported. Their communication was fantastic, and we always felt we could trust their advice. We’re so glad we chose Lou and Matt and would happily recommend them to anyone selling their home.

Buyer review
Friendly, relatable, relaxed and professional service
7 days ago
Friendly, relatable, relaxed and professional service

Matt Thomson recently assisted me in purchasing my first home. He was friendly, relatable, down to earth and relaxed, from the time I first looked at the development over a year ago, to my subsequent visits and deliberations over the last couple of months. I really appreciated his patience and sense of humour, and I would recommend Matt without hesitation. I'm very grateful for his kind and professional guidance throughout the home buying process.

Buyer review
Agents that look out for the buyer as well
10 days ago
Agents that look out for the buyer as well

Lou and Matt have made our first home purchase an enjoyable experience from start to finish, from initial query to move-in. I will not hesitate to recommend them to any potential vendors, and any buyers can have the confidence that they're dealing with trustworthy and knowledgeable agents that look after their interest as well. I don't think we'd have made the wonderful decision to buy our first home if not for Lou and Matt.

Buyer review
Friendly engagement that made us so comfortable to just get the deal done and easy.
20 days ago
Friendly engagement that made us so comfortable to just get the deal done and easy.

Matt caught our hearts from the second we met him. He was not intimidating compared to few others but rather so welcoming to view the house. His fun & vibrant vibe made us love to buy the property even more cause he just know so much not only about the house but the community in it. He is prompt to respond and made sure we got our queries answered without us second guessing. We think his strong asset is his straight forward communication skills. Not only he is knowleadgeable but how he deliver himself with kindness and humility with passion for his craft makes us trust what he say and get the confidence that we need as first home buyers. We dont know how he does it but its really amazing. We hope others would get the chance to experience this kind of treatment from an agent.

Seller review
Knowledgeable with good interpersonal skills
27 days ago
Knowledgeable with good interpersonal skills

They understood where the market was and where it was going so were able to communicate the best strategic response for us as sellers.

Buyer review
Best real estate agents ever
about 1 month ago
Best real estate agents ever

Since the first call, Lou was very responsive and reassured us into the process. Matt was exceptional with his open communication and with his extensive support we managed to secure the house in the span of a week. Genuine Professionals and immaculate with their work ethic. Very knowledgeable of the market, enough for me to consider approaching them directly to buy my next property instead of sifting through the market

Buyer review
Hard work and dedication
about 2 months ago
Hard work and dedication

We were really impressed by Matt’s friendly communication style and round the clock work ethic. Thank you Matt and Lou for helping us buy our first home.

Seller review
Excellent communication and strategy plan to improve the property value
2 months ago
Excellent communication and strategy plan to improve the property value

A huge thank you to Harcourts, especially Lou and Matt, for doing an outstanding job selling our property in Waiwhetū, Lower Hutt. From the initial property evaluation and value enhancement strategy to the marketing campaign and successful sale, your professionalism and dedication were exceptional throughout the entire process. Selling the property so quickly in a challenging market with very few buyers was an impressive achievement. Hats off to both of you! I truly appreciate all your hard work, guidance, and commitment. I highly recommend to anyone looking to buy or sell property.

Buyer review
Amazing and friendly, helpful too!
3 months ago
Amazing and friendly, helpful too!

I had the pleasure of buying with Matthew Thomason (Lou Macdonald & Co). I have dealt with a few agents, putting offers on properties, etc... No one compares. He was great, super helpful, and most importantly, I felt no pressure from him when it came to putting down an offer. The journey had a few adventures along the way, but it was met with support and understanding. If you're looking for an honest and down-to-earth agent, I would highly recommend. Thanks again.

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