Lou and Matt worked professionally and pragmatically, making the sale process very easy. They were lovely to deal with and we knew what was happening at all times. I enjoyed the attention to detail. Our final price was in line with Lou and Matt's expectations but a bit lower than ours. I was recommended Lou/Matt, and I would do so myself.
My grateful thanks to Lou and her team. Always kept up to date, always helpful and reliable, and never any issues or doubts when guidance needed through the process of selling.
Selling due to a relationship breakdown is never a good thing, but Lou and Matt made the process so much easier! All I had to do was move all my belongings out and handover the keys! The team organised all the rest from booking a cleaner, getting the property staged, and all necessary communication with the other party - all with sensitivity and care. They kept me well informed and offered great practical advice. I would 100% recommend Lou and her team every time.
Thank you Lou and Matt for an incredible sale experience. Right from the first interaction with you and then receiving the detailed package of 'everything you need to know about listing your home' which was so helpful! Mark and I had a couple of hurdles to jump through at the start but you were there to guide and support us throughout the journey. We really appreciated your honest property valuations and advice about what was happening out there in the wild Wellington market. Your communications with us were 10 out 10 providing us with updates of happenings as they occurred. You both showed incredible professionalism and reliability with every step along the way. You were always on time for our open homes and also gave us plenty of time ahead of any viewings for interested buyers. We are so happy with the sale and so incredibly glad we chose you as our sale agents. We would not hesitate to recommend you to any future sellers or buyers as we know you would provide your impeccable service to everyone. Thank you Lou and Matt - we are going to miss seeing you pop up for a visit at 194.
Lou and her team are consummate professionals. Their market knowledge, clear communication and exemplary professionalism, makes for an unparalleled selling experience. Their competence and efficiency allow for a smooth transition from one home to the next.
From first contact Lou and the team have been outstanding. In a challenging market Lou, Matt, and Grace were patient, diligent, and hard-working and did everything they could to help the buyer and seller arrange a sale. Matt, an approachable and solid professional, was tireless in managing solutions to every query. My only regret is I do not have more property to sell as I would hand them to Lou and her team to manage and resolve without hesitation. It was a journey in tough times for real estate, but fun times and loads of laughs which I would happily go through again. Thanks Lou, Matt and Grace. Two thumbs up and I'll be telling my real estate friend in Wellington to give you a call for advice on how it is done :-)
Excellent market knowledge and up to date. Fantastic communication, Lou always responded quickly to any questions or queries. Extremely professional and honest.
Lou and her team did a great job. Communication was easy, professional and plentiful. Lou had great suggestions for preparing our house for market which we trusted and followed to the letter. This then made our house very positively looked upon when for sale. In this slow, crazy unpredictable market our house has sold and we are happy. We would not hesitate in recommending Lou and her team and have in fact already done so.
Lou and team are the dream team. The energy, honesty, empathy and genuine desire to help achieve goals is unsurpassed in my books. Lou is refreshingly honest in her approach, empathetic and compassionate. Not only that she takes ownership of the transaction, going above and beyond the call of duty. I have no hesitation in recommending her to anyone who wants an agent to help them navigate their way through the property journey. You won’t get bullshit spiels from this team but you will get a team that understands what you are trying to achieve and the support to get it done. Definitely a gem in the Wellington Real Estate market.
We really appreciated Lou Macdonald's excellent communication and honest, regular feedback. Always available with prompt and helpful advice, nothing was too much trouble - even watering our garden while we were away during the marketing campaign. Lou ensured that the marketing plan was clear and comprehensive from the beginning, guiding us to an excellent result. Her friendly, confident and positive personality combined with hard working team members Matt and Grace made a super team armed with skills and professional knowledge that made selling a breeze.
Enthusiastic marketers of my much loved home, positive and optimistic throughout the process. Gave really helpful advice to get it looking its best from the start and kept the encouragement going for this sole owner. Astute and realistic, Lou pursued the goal I had and got us there! An unconditional cash offer was the icing on the cake. Thanks everyone, huge appreciation for all your hard work.
