Recently went through the experience of selling a property through Lou MacDonald + team and the experience was very much a positive one. Our primary point of contact throughout the process was Catherine. From the initial conversation right through to having a gift delivered to our house the night of possession Catherine was an absolute pleasure to deal with. Her calm, knowledgeable, friendly and understanding approach immediately made us feel comfortable. The team communicated effectively throughout the whole process, from advising recommended rectifications to the property to maximise appeal, negotiating with the home stager for a suitable, cost effective staging package, working in with and meeting contractors at the property to carry out remedial work when my work schedule wouldn't allow(a huge help!), weekly vendor reports to keep us up to date with the latest buyer interest, and a very smooth transition from being vendors to becoming sellers when an offer was negotiated and settled on. I would not hesitate to recommend Lou, Matt and Catherine to anyone or use them in future. A++!

Lou, Matt & Catherine have been a pleasure to deal with. Their communication throughout the whole process was outstanding and their knowledge within the market is second to none. They listened and went above and beyond to make sure our needs were achieved without all the extra stress. This team works extremely hard! Thanks so much for helping us sell our home. We can’t thank you guys enough.

Well inform on detail of real-estate and current markets. Also very friendly and caring person. I would recommend Catherine and Lou to future vendors.

Best marketing of our family home. Sold really quickly to another family. Lou used Top quality Building inspector, Staging and Cleaning crew. Helped us through AML and LIM report request. All done very quickly and hassle free. Recommended to all and if you accept the advice given your home will sell and even if you are buying the right home can be found for you. Keep up the excellent customer service Lou.

Many thanks to Lou and her team. The process prior to and throughout the entire campaign through to Sale was efficient and professional. We were always kept well informed every step along the way. We couldn't be happier or more satisfied with the outcome.

Lou, Matt and Catherine were incredibly compassionate, committed, and had great communication throughout the sale process. This was a particularly complicated sale, with the house not having code compliance and a number of other complications, and the owner having complex medical needs. The team provided great advice from start to finish, weren't deterred by the situation being so complicated and always kept us informed of the goings on. Most importantly, they treated my Mum (the owner) with the utmost care and respect and ensured she felt heard during what could have been a very stressful time.

Lou, Matt and the team have been amazing and so helpful throughout the process of selling our home! Right from the initial meeting through to the Sale - the help has been endless and made our lives so much easier. Their knowledge and willingness to help is incredible and I love the teams honest and open communication. So much hard work was done in the background getting us this sale, they were prepared when an offer fell through and we had immediate backup offers - this was because of the hard work and efforts from the team. Lou, Matt and the team go above and beyond to support you through the selling journey. They genuinely care and have a huge desire to help you make this the smoothest journey possible. Could not have done this without them! Thanks team x

My experience with Lou, Matt and the team was excellent from the beginning to the end of the sale process. Communication was quick and feedback regarding market conditions was fast and realistic. They worked hard to bring solid proposals to the table. They provide a timeline and despite market conditions, they were spot on. This shows that they know what they are doing. Without a doubt, I recommend them if you are selling in the regions where they are working.

Lou and the team know their stuff! They went above and beyond to get our property listed, and kept up the momentum as it went on the market. We’re so stoked with how quick and easy the process was.

Matt, Lou and Catherine made selling our house a breeze. They all went above and beyond to make things as easy as possible for us, from connecting us with cleaners and stagers through to wrangling stray cats. They provided thorough reports and feedback after each open home / inspection, and kept us updated throughout the entire process, which we really appreciated during such an uncertain time to sell a house. They understood our needs and were very accomodating with our busy schedule. Definitely recommend!

A work colleague recommended Lou to me. Lou has it 'all'; market knowledge, professionalism and communication. She provided feedback and good advice throughout the selling period, and a written market report after every weekly open home. I was fully informed throughout. I had FULL confidence in Lou's ability, including that of her team. Lou is a real professional. Friendly, business like, informed, caring, honest, empathetic and forthright. I needed guidance and Lou provided it. I believe we ended up with the very best result we could have in a declining market. Lou is passionate about what she does; her market knowledge is driven by her enthusiasm and energy. Lou knows what the market is about; she doesn't sugar coat, she doesn't exaggerate, she has the knowledge to be realistic. While at the same time she tailors the marketing plan to achieve the best possible price for the vendor. Thank you Lou and Catherine and the Bayley's team.

We recently sold our home with Lou and her team. Despite the market trend, she was able to bring offers to the table which was an indication of the hard work that her and her team does in the background. We had the sold sign up within a month and were pleased with the outcome, given that we had a relocation deadline to work towards. Lou was always available for a chat to offer support and advise throughout the process and is very easy to work with. If you are looking to sell or buy, you will be in great hands with Lou and her team!