We had the opportunity of being both the Vendor and the Buyer from Lou. She explained to us very clearly and was behind us in every step of this journey. She is a very down to earth and a kind person who helped us through this hectic time. Her professionalism, dedication and hard work is truly represented by this wonderful outcome. We thank you from the bottom of our hearts. Words cannot explain the gratitude we have for you!

Selling our personal asset isn't easy it's a roller coaster of different emotions but Lou's all out support makes this experience a breeze. Her market knowledge & professionalism makes her indeed the best agent! Thanks again Lou!

Despite a difficult market, Lou ensured the sale of our home went smoothly and achieved a sale price that we were very happy with. I am sure that Lou's hard work and personable manner had a lot to do with this result! We moved cities during the sale process and Lou's help and recommendations were invaluable in ensuring that we able to arrange staging, gardening, a builders report and other services remotely. We would not hesitate to recommend Lou's services to anyone looking for a top-notch agent.

Lou has been an extremely good agent.Her knowledge and caring attitude put me at ease in a stressful time.Nothing was a trouble to her.She phoned often to make sure I was happy with progress.She will be recommended by me to anyone looking for a good agent'

Lou Macdonald is the best!! We can't speak highly enough of Lou. She encountered several unforeseen hurdles with this sale so was definitely not easy but she dealt with them professionally and got us past the line. Lou communicates well and kept us informed all the way. Knowing Lou's abundance of integrity, we would, without any hesitation, recommend Lou to any one thinking of selling their home.

Lou was one of 5 agents interviewed for the sale of my property. The previous 4 agents promised the world if I listed with them. Lou understanding what I needed arranged it without any guarantee of getting the business. This included getting staging and professional cleaning undertaken. Advice given to me by other agents was that the Christmas New Year period was very quiet and numbers of people viewing properties during this time would be very limited. Lou using her social media and company resources proved this to be very much an error. Promoting the property just after New Year she had many viewings resulting in multiple offers being presented to me just 3 days of the property going live. The accepted offer went unconditional 3 days later. Lou MacDonald epitomized what a quality Real Estate agent was all about. She was concerned about my needs and wants and brought these to the fore. Speaking with the purchasers after the sale confirmed, they told me that she made them feel comfortable and did not put undue pressure on them at all as well. A very happy Vendor and happy purchasers. I would recommend Lou to any potential vendors as being professional and caring.

Lou has a wide knowledge of realestate which gave us confidence through the process of selling our home.

Lou made the sale of the house totally stress free She looked after everything .Kept us informed of what was happening.We couldn’t have had anyone better Thank you Lou

Lou listened to our needs, gave great advice, exceeded expectations in marketing and availability, got a fabulous offer on paper and then followed through right to the end to ensure all parties had a satisfactory settlement. We highly rate her work ethic, availability, integrity and manner. If you're looking to sell you can't go better than Lou. We would definitely use her selling in the future

Lou is a pleasure to deal with. Super attentive, super responsive, super driven! She clearly knows what she's doing, and will get the deal done.

Lou has been an excellent agent to work with. She always response to emails and calls promptly, with knowledgeable, helpful advise. She has very good knowledge of the Lower Hutt market, and got a great price for our property. Even when we had questions that weren't directly related to the sale, she always provided good advice and understanding. Lou has been very easy to deal with, and very professional. We would highly recommend her to anyone looking to sell.

When I first met Lou, I knew right away that I could trust her to get the results I needed to move on to the next chapter of my life. Even in challenging circumstances (we went into level 4 lockdown the day before it was supposed to get photos and go on the market) Lou exceeded my expectations. From turning up in old clothes to help me get the house ready for market, to arranging a cleaner and a gardener/ handy man to come and clean up my garden, she took the stress out of the process. She was also able to find a property for my first home buyer daughter and recommend a mortgage broker to help them through the process. I would highly recommend Lou to anyone in the property market!