Lou's profile

Lou's reviews

  5  
Lou has 210 reviewsacross 45 different locations, showing 12.
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Lou's qualities as told by our client reviews: dedicated, hard-working, honest, responsive, supportive, local expert, clear communication.
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Seller review
Fantasic team with our best interests their priority.
over 4 years ago
Fantasic team with our best interests their priority.

With an extremely difficult market Lou and her team put in a ton of work in the background that we didn't always notice and came away with result. They were very adaptable in this current, ever charging market and didn't try to sugarcoat it. Big thanks to her and her team

Seller review
Lou gets your house sold!
over 4 years ago
Lou gets your house sold!

If you are looking for someone to sell your house, look no further, Lou is your gal. Lou is a seasoned realter, with in depth experience and knowledge in the housing market. Most of all, she's professional and always thinking on vendor's behalf. Lou works extremely hard for us through out the entire process, from appraisal to settlement. Everyone can sell a house during market boom, but when the market is quite, Lou will still get your house sold!

Seller review
OUTSTANDING CUSTOMER SERVICE
over 4 years ago
OUTSTANDING CUSTOMER SERVICE

Lou had the task of selling our house whilst I was in stuck in Australia due to the C19 boarder closures and hubby was in NZ. There were things to be done around the house before going to market. Although I was in Australia Lou made things happen to have the house ready for when we wanted to list it. Her communication at all times could not be faulted. My confidence in Lou never waivered because her attention to detail, incredible communication skills and professionalism is what drives her. We were so happy with the outcome and I cannot recommend highly enough Lou Macdonald to be engaged as your Real Estate Agent. Lou THANK YOU - THANK YOU - THANK YOU

Seller review
Extremely Satisfied Vendor and Buyer
over 4 years ago
Extremely Satisfied Vendor and Buyer

We had the opportunity of being both the Vendor and the Buyer from Lou. She explained to us very clearly and was behind us in every step of this journey. She is a very down to earth and a kind person who helped us through this hectic time. Her professionalism, dedication and hard work is truly represented by this wonderful outcome. We thank you from the bottom of our hearts. Words cannot explain the gratitude we have for you!

Seller review
Helpful all the way!
over 4 years ago
Helpful all the way!

Selling our personal asset isn't easy it's a roller coaster of different emotions but Lou's all out support makes this experience a breeze. Her market knowledge & professionalism makes her indeed the best agent! Thanks again Lou!

Seller review
Very happy clients
over 4 years ago
Very happy clients

Despite a difficult market, Lou ensured the sale of our home went smoothly and achieved a sale price that we were very happy with. I am sure that Lou's hard work and personable manner had a lot to do with this result! We moved cities during the sale process and Lou's help and recommendations were invaluable in ensuring that we able to arrange staging, gardening, a builders report and other services remotely. We would not hesitate to recommend Lou's services to anyone looking for a top-notch agent.

Seller review
Top Agent Lou Macdonald
over 4 years ago
Top Agent Lou Macdonald

Lou Macdonald is the best!! We can't speak highly enough of Lou. She encountered several unforeseen hurdles with this sale so was definitely not easy but she dealt with them professionally and got us past the line. Lou communicates well and kept us informed all the way. Knowing Lou's abundance of integrity, we would, without any hesitation, recommend Lou to any one thinking of selling their home.

Seller review
A proactive agent who got results
over 4 years ago
A proactive agent who got results

Lou was one of 5 agents interviewed for the sale of my property. The previous 4 agents promised the world if I listed with them. Lou understanding what I needed arranged it without any guarantee of getting the business. This included getting staging and professional cleaning undertaken. Advice given to me by other agents was that the Christmas New Year period was very quiet and numbers of people viewing properties during this time would be very limited. Lou using her social media and company resources proved this to be very much an error. Promoting the property just after New Year she had many viewings resulting in multiple offers being presented to me just 3 days of the property going live. The accepted offer went unconditional 3 days later. Lou MacDonald epitomized what a quality Real Estate agent was all about. She was concerned about my needs and wants and brought these to the fore. Speaking with the purchasers after the sale confirmed, they told me that she made them feel comfortable and did not put undue pressure on them at all as well. A very happy Vendor and happy purchasers. I would recommend Lou to any potential vendors as being professional and caring.

Seller review
Confidence
almost 5 years ago
Confidence

Lou has a wide knowledge of realestate which gave us confidence through the process of selling our home.

Seller review
Lou is amazing
almost 5 years ago
Lou is amazing

Lou made the sale of the house totally stress free She looked after everything .Kept us informed of what was happening.We couldn’t have had anyone better Thank you Lou

Seller review
Unconditional sale, top $s, in less than a week
almost 5 years ago
Unconditional sale, top $s, in less than a week

Lou listened to our needs, gave great advice, exceeded expectations in marketing and availability, got a fabulous offer on paper and then followed through right to the end to ensure all parties had a satisfactory settlement. We highly rate her work ethic, availability, integrity and manner. If you're looking to sell you can't go better than Lou. We would definitely use her selling in the future

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