Penelope is an all rounder. She knows the market in our area inside out and she is extremely professional. I always felt like I could trust her with each move in our campaign ( and I don't say that about many agents!)
Penelope Franca
Marilyn and Ally helped us sell our property during the difficult time when the prices in the area was volatile. Their warm communication style was always on point, whether early or late at night they were available to help answer, update us on the progress. Most importantly positive mindset to continue giving us the hope. They are great communicators and empathetic to customers as they were open to incorporating our feedback. They were also very supportive with holding more open homes which was nice for us as we’ve experienced agents who only wanted to show house once a weekend to better suit their time schedule. We always felt during the sale process they were doing their best to bring clients in (even during non-open home days) and negotiated with the buyers in appropriate manner. I highly recommend engaging with Marilyn and Ally for your next house sale in East Auckland area. Thank you both!
Marilyn HongMa
Penelope made the whole experience feel smooth and supported from start to finish. She was honest, realistic, and backed everything with clear local knowledge, which gave us so much confidence. She personally handled every part of the sale, including all open homes, and her communication was incredible throughout. We truly felt looked after every step of the way. We’re so grateful for her care and dedication and couldn’t recommend her more highly, especially in the Pakuranga area.
Penelope Franca
Penelope was recommended to us as the person you want in Pakuranga to sell your home. We had never sold a house before and Penelope was with us every step of the way, answering all our questions and reassuring us with the process. The end result was more than we could’ve hoped for and it all came down to Penelope and her negotiation skills and trusting the process. We would highly recommend Penelope to everybody with no hesitancy. She was amazing. A force of nature and knows the Pakuranga market inside and out.
Penelope Franca
We had a great experience working with mMarilyn and Ally. They were highly professional, quick to respond, and very knowledgeable throughout the entire process. Communication was clear and timely, which made everything smooth and stress-free. On top of that, they were genuinely friendly and easy to work with, always happy to help and answer questions. I would highly recommend their team to anyone looking for reliable and efficient real estate service.
Marilyn HongMa
This was a very touching and satisfying home-buying experience. Their warm and thoughtful service was truly excellent! Thank you.
Marilyn HongMa
We would like to sincerely thank Penelope for her unwavering support throughout the sale of our home. While the process presented a number of unexpected challenges and took longer than anticipated in a challenging market, Penelope’s persistence, dedication, and tireless work ensured we achieved a successful outcome. As first-time sellers, we couldn’t have asked for a more honest, knowledgeable or reassuring agent. Penelope guided us through every stage of the process with clarity and confidence, always keeping our shared goals front of mind. Penelope is a highly respected real estate agent in our area, and her reputation is well deserved. Her honesty, integrity, and exceptional communication made what could have been a stressful experience feel manageable and well supported. We are extremely grateful for her professionalism and commitment, and we would not hesitate to recommend Penelope to anyone looking to buy or sell their home.
Penelope Franca
Penelope supported us 100% during the selling of our house. She had excellent local knowledge and she executed her sales plan professionally, empathetically, and kept us under her wing and heading in the direction she knew would sell our house. Penelope was so lovely & friendly and answered all our questions without raising an eyebrow. She was a joy to work with.
Penelope Franca
For many years, I’d seen Penelope successfully selling homes around Pakuranga, so when it came time to sell our own family home, I knew she was the right choice — and we couldn’t be happier with the result! From start to finish, Penelope went above and beyond. The auction ran seamlessly. Ben (the auctioneer) and Penelope made the perfect team!
Penelope Franca
Over the period in selling our property, we can truely feel your professional knowledge, hard working attitude and communication skills, these help the sales more effectively and efficiently, we really appreciate all your support in the process and look forward to working with you and your team in future
Marilyn HongMa
I cannot recommend her highly enough. From start to finish, she was absolutely amazing to work with and demonstrated a level of dedication and professionalism that truly sets her apart. Penelope worked tirelessly to get the deal across the line. She had to navigate a particularly challenging situation with the buyers' Barfoot agent, who was lazy, difficult to work with, and rarely returned her calls or requests for updates. She also had to deal with the buyers' mortgage broker, who was at times rude and unprofessional. Despite these significant obstacles, Penelope handled every interaction with grace, tenacity, and a sunny attitude. She always kept us well-appraised of what was going on, ensuring we were never in the dark. Her excellent communication and persistence were the key to overcoming any hurdles. Penelope's hard work was crucial to ultimately securing the sale. Penelope's commitment was also evident in how she handled open homes, always arriving early to ensure the property was perfectly staged. Her positive attitude made a stressful process feel manageable. She is hardworking, professional, and will genuinely go above and beyond for you, Penelope is the one. There would be no hesitation to work with her again
Penelope Franca
Penelope knows the neighborhood inside out, she made a plan for us and executed it - in a tough market.
Penelope Franca
Ray White Pakuranga (Five AM Realty Ltd)
