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Our reviews

  5  
186 reviewsacross 30 different locations, showing 12.
Our qualities as told by our client reviews: detail-oriented, reliable, friendly, responsive, hard-working, local expert, clear communication.
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Seller review
Very Happy
over 1 year ago
Very Happy

Penelope has a great knowledge of the Pakuranga Heights area and was committed to getting us the result we desired. Her communication was excellent, we knew where we were at every step of the way but she is not overbearing. Penelope is an extremely hard worker, I honestly don't know when she sleeps or has a day off! We engaged Penelope on the advice from friends and we would happily recommend her to anyone selling

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
Excellent work!
over 1 year ago
Excellent work!

She has kept us informed and done what I would consider to be excellent work to drive the sale.

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
The best of the best!
over 1 year ago
The best of the best!

Penelope is amazing! She has great market knowledge, she guided us through the whole process and made us feel like we had left our home in the most capable of hands. She kept us updated throughout and was always one step ahead with everything to do with the house sale. She is easy to talk to and listens to everything we discussed. All round amazing - she is the absolute benchmark!

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
Professionalism
over 1 year ago
Professionalism

Penelope was a joy to work with, she explained the sale process so we knew exactly what was going to happen through the process. Her communication was excellent.

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
Amazing agent!
over 1 year ago
Amazing agent!

Penelope was amazing throughout the whole process of selling our property. It was our first time selling a house, and she was very supportive and kept us informed the whole way through. She communicated really well, and guided us through options and different strategies, and ensured we were comfortable with what was happening. She is so enthusiastic and bubbly, and such a hard worker. I would highly recommend her. We were very pleased with the sale price.

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
Penelope is the Best in the Business – Outstanding Service and Results!
over 1 year ago
Penelope is the Best in the Business – Outstanding Service and Results!

We had the pleasure of working with Penelope Franca when we sold our home at 93 Udys Road, Pakuranga, in November 2024. Having originally purchased the house from Penelope in 2019, it was an easy decision to choose her again to guide us through the selling process. Penelope's professionalism and expertise are truly unmatched. Her keen eye for detail and ability to highlight the best aspects of our property made a significant difference. She recognized and appreciated the care and effort we put into maintaining our home, which was reflected in her marketing approach. What truly sets Penelope apart is her warm and personable nature. She made the entire process seamless and stress-free, offering clear communication and thoughtful guidance every step of the way. Her passion for real estate and commitment to her clients shine through in everything she does. If you're looking for a real estate agent who is knowledgeable, attentive, and an absolute pleasure to work with, we couldn’t recommend Penelope Franca highly enough!

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
Simply the Best!
over 1 year ago
Simply the Best!

Penelope is an amazing Real Estate Agent, second to none. Having sold with Penelope in the past we knew exactly what to expect- 100% performance and commitment. From the moment you welcome Penelope into your home, you will be captivated by her warm smile, professionalism and infectious positivity. Penelope offers outstanding dedication and communication throughout the whole marketing process from initial appraisal to settlement. From the detailed weekly reports, marketing techniques and great skill and ability in negotiating, she delivers a great result. We wish you every future success Penelope! We cannot fault you and we will miss our daily chats.

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
Top Agent!
over 1 year ago
Top Agent!

Penelope has been excellent throughout the campaign of selling our property and the support and advice she provided was mixed with professionalism and a very friendly personal touch. Highly recommend.

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
Excellent
over 1 year ago
Excellent

Penelope listened to me, understood exactly what my needs were in that I required an urgent sale and Penelope did exactly that!! Was thrilled with the very quick sale at auction. Felt seen, supported throughout the whole process, even answering my late night texts! Highly recommend Penelope especially when it comes to finding the right buyer promptly. 10/10 Penelope

Penelope Franca

Penelope Franca

  5   (88 reviews)
Buyer review
Farm Cove house
over 1 year ago
Farm Cove house

Marilyn was honest, professional and easy to deal with making our new house purchase a great experience

Marilyn HongMa

Marilyn HongMa

  5   (95 reviews)
Buyer review
Proactive in communication
over 1 year ago
Proactive in communication

We worked with as a buyer and found her to be proactive and responsive. All our communication was over the phone, and while we didn’t meet in person, she was clear and professional throughout the process. Overall, it was a smooth experience, and we appreciated her efforts.

Marilyn HongMa

Marilyn HongMa

  5   (95 reviews)
Buyer review
Exceptional Service and Expertise
over 1 year ago
Exceptional Service and Expertise

We had the pleasure of working with Marilyn for the purchase of our new home at 23 Redcrest Avenue, and we couldn't be happier with the experience. Marilyn was professional, approachable, and incredibly knowledgeable about the market. She guided us every step of the way, making the process smooth and stress-free. Her prompt communication and attention to detail ensured that all our questions and concerns were addressed immediately. We truly appreciated her genuine care and dedication to helping us find the right property. We highly recommend Marilyn to anyone looking for a skilled and reliable real estate professional. Thank you, Marilyn, for making this milestone in our lives so special! Kind regards, Gopinath

Marilyn HongMa

Marilyn HongMa

  5   (95 reviews)
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Ray White Pakuranga (Five AM Realty Ltd)
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