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Our reviews

  5  
203 reviewsacross 31 different locations, showing 12.
Our qualities as told by our client reviews: detail-oriented, reliable, responsive, friendly, hard-working, local expert, clear communication.
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Seller review
Couldn’t recommend Penelope more!
2 months ago
Couldn’t recommend Penelope more!

Penelope was amazing to deal with from start to finish. She worked incredibly hard for us and we were so happy with the outcome she achieved. Her communication was excellent — she kept us well informed and updated every step of the way. As first-time sellers selling our first home, we were understandably nervous, but Penelope made the whole process feel straightforward and not at all daunting. If you’re selling your home in Pakuranga, you’d be crazy not to use Penelope as your real estate agent. 10/10 — would absolutely recommend her!

Penelope Franca

Penelope Franca

  5   (100 reviews)
Seller review
Lovely agent to deal with
2 months ago
Lovely agent to deal with

Penelope is super knowledgeable for the east Auckland suburb

Penelope Franca

Penelope Franca

  5   (100 reviews)
Seller review
Excellence all round
3 months ago
Excellence all round

From the moment we invited Penelope to appraise our home, to the auction sale and beyond, we found Penelope to be thoroughly professional, enthusiastic, a great negotiator and an excellent communicator with ourselves and potential buyers. Her ability to use social media created strong initial interest which during the campaign grew extensively. This paid off at auction time. Her understanding of the area and market was impressive. We highly recommend Penelope.

Penelope Franca

Penelope Franca

  5   (100 reviews)
Buyer review
Excellent communicator
4 months ago
Excellent communicator

Strong market knowledge, thorough follow ups and regular updating emails. Very professional

Marilyn HongMa

Marilyn HongMa

  5   (100 reviews)
Buyer review
  4. A Truly Responsible and Caring Agent
4 months ago
4. A Truly Responsible and Caring Agent

Marilyn is a responsible and enthusiastic agent. Even while she was on vacation in the United States, she still took the time to reply to my messages and handle everything I needed. I felt sorry for interrupting her holiday, but I truly appreciate her dedication and professionalism. Thank you for all your hard work!

Marilyn HongMa

Marilyn HongMa

  5   (100 reviews)
Seller review
Goes the extra mile!
5 months ago
Goes the extra mile!

Penelope was amazing from start to finish. She is very knowledgeable and professional and I felt well informed and looked after throughout the process. She is friendly and approachable and has great negotiating skills, everything you could ask for in an agent. I have no hesitation recommending Penelope to other sellers.

Penelope Franca

Penelope Franca

  5   (100 reviews)
Seller review
Excellent communicator
5 months ago
Excellent communicator

Highly recommend! She was fantastic to work with. She is a great communicator and was incredibly proactive throughout the entire process, keeping everything moving smoothly.

Marilyn HongMa

Marilyn HongMa

  5   (100 reviews)
Seller review
A Pleasure to deal with
5 months ago
A Pleasure to deal with

Penelope is extremely knowledgeable and displays a very professional approach to selling your home, she provided us comprehensive insights into the market and was a real pleasure to deal with. She was able to navigate some complex issue regarding our property sale and tried her best to get us the best result. unfortunately, the market did not work in our favor but Penelope was upfront and honest about things and I appreciated the No BS approach.

Penelope Franca

Penelope Franca

  5   (100 reviews)
Seller review
Great communication and overall great to work with
6 months ago
Great communication and overall great to work with

Penelope is a very responsive and diligent agent who was always very clear on process and expectations. Thank you for helping us sell our home!

Penelope Franca

Penelope Franca

  5   (100 reviews)
Seller review
Very professional, respectful, friendly and a pleasure to work with
7 months ago
Very professional, respectful, friendly and a pleasure to work with

Penelope went above and beyond the call of duty guiding us through the process of selling our house. Her knowledge of the market, constant communication and feedback helped us to analyse our expectation of what we needed to achieve our goal. Any correspondence we sent with queries were responded to promptly which was always very much appreciated and reassuring. Highly recommended and 'Thank you Penelope'.

Penelope Franca

Penelope Franca

  5   (100 reviews)
Seller review
Above and beyond!
7 months ago
Above and beyond!

We met with Penelope about a year before we actually listed. Not knowing what we were doing she stayed in touch and throughout that time she made sure to check in and then we finally listed with her. Best decision we’ve ever made. From the moment we said go she’s been amazing! The communication, the updates the constant check ins. Selling can be stressful but not with a great agent. She did everything and more. I honestly can’t recommend her enough. Above and beyond!

Penelope Franca

Penelope Franca

  5   (100 reviews)
13 - 24 of 203
Ray White Pakuranga (Five AM Realty Ltd)
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