From the moment we invited Penelope to appraise our home, to the auction sale and beyond, we found Penelope to be thoroughly professional, enthusiastic, a great negotiator and an excellent communicator with ourselves and potential buyers. Her ability to use social media created strong initial interest which during the campaign grew extensively. This paid off at auction time. Her understanding of the area and market was impressive. We highly recommend Penelope.

Penelope Franca

star   5   (89 reviews)

Strong market knowledge, thorough follow ups and regular updating emails. Very professional

Marilyn HongMa

star   5   (97 reviews)

Marilyn is a responsible and enthusiastic agent. Even while she was on vacation in the United States, she still took the time to reply to my messages and handle everything I needed. I felt sorry for interrupting her holiday, but I truly appreciate her dedication and professionalism. Thank you for all your hard work!

Marilyn HongMa

star   5   (97 reviews)

Penelope was amazing from start to finish. She is very knowledgeable and professional and I felt well informed and looked after throughout the process. She is friendly and approachable and has great negotiating skills, everything you could ask for in an agent. I have no hesitation recommending Penelope to other sellers.

Penelope Franca

star   5   (89 reviews)

Penelope was a true professional in the way she conducted herself. She showed passion & worked tirelessly to achieve an amazing outcome for us. Would recommend her to anyone to sell your next house!

Penelope Franca

star   5   (89 reviews)

Highly recommend! She was fantastic to work with. She is a great communicator and was incredibly proactive throughout the entire process, keeping everything moving smoothly.

Marilyn HongMa

star   5   (97 reviews)

Penelope is extremely knowledgeable and displays a very professional approach to selling your home, she provided us comprehensive insights into the market and was a real pleasure to deal with. She was able to navigate some complex issue regarding our property sale and tried her best to get us the best result. unfortunately, the market did not work in our favor but Penelope was upfront and honest about things and I appreciated the No BS approach.

Penelope Franca

star   5   (89 reviews)

Penelope is a very responsive and diligent agent who was always very clear on process and expectations. Thank you for helping us sell our home!

Penelope Franca

star   5   (89 reviews)

Penelope went above and beyond the call of duty guiding us through the process of selling our house. Her knowledge of the market, constant communication and feedback helped us to analyse our expectation of what we needed to achieve our goal. Any correspondence we sent with queries were responded to promptly which was always very much appreciated and reassuring. Highly recommended and 'Thank you Penelope'.

Penelope Franca

star   5   (89 reviews)

We met with Penelope about a year before we actually listed. Not knowing what we were doing she stayed in touch and throughout that time she made sure to check in and then we finally listed with her. Best decision we’ve ever made. From the moment we said go she’s been amazing! The communication, the updates the constant check ins. Selling can be stressful but not with a great agent. She did everything and more. I honestly can’t recommend her enough. Above and beyond!

Penelope Franca

star   5   (89 reviews)

Penelope is an all rounder. She knows the market in our area inside out and she is extremely professional. I always felt like I could trust her with each move in our campaign ( and I don't say that about many agents!)

Penelope Franca

star   5   (89 reviews)

Marilyn and Ally helped us sell our property during the difficult time when the prices in the area was volatile. Their warm communication style was always on point, whether early or late at night they were available to help answer, update us on the progress. Most importantly positive mindset to continue giving us the hope. They are great communicators and empathetic to customers as they were open to incorporating our feedback. They were also very supportive with holding more open homes which was nice for us as we’ve experienced agents who only wanted to show house once a weekend to better suit their time schedule. We always felt during the sale process they were doing their best to bring clients in (even during non-open home days) and negotiated with the buyers in appropriate manner. I highly recommend engaging with Marilyn and Ally for your next house sale in East Auckland area. Thank you both!

Marilyn HongMa

star   5   (97 reviews)