My partner and I had an excellent experience working with Penelope when purchasing our first home in 2024. As first-home buyers, we really appreciated how patient and supportive she was throughout the process, always taking the time to explain things clearly and answer our many questions. She was incredibly responsive and always available when we needed guidance. Her negotiation skills were also excellent, helping us navigate several discussions before reaching the right offer and successfully securing the property. Professional, knowledgeable and genuinely supportive from beginning to end. We would absolutely recommend her to anyone looking to buy a home, and I have no doubt she’ll be the first person I call when the time comes for us to upgrade in the future.

Penelope Franca

star   5   (100 reviews)

Penelope has excellent knowledge of our area and the current market. As first-time vendors her advice was invaluable and we relied on her support as we navigated our way through the auction and subsequent sale process. Her communication was open with timely responses and excellent follow through. Her real estate experience showed in the way she dealt with issues and successfully managed the sale. Overall we really appreciated her professionalism and guidance in selling our home.

Penelope Franca

star   5   (100 reviews)

Had heard and read a lot about Penelope and her success in the market. Absolutely professional, up to date analysis and vast knowledge makes it super smooth.

Penelope Franca

star   5   (100 reviews)

What a fantastic agent and such a bubbly and lovely personality. We felt so at ease with Penelope, her enthusiasm, helpfulness, market knowledge and professionalism, keeping us informed and updated throughout the entire process, from the initial valuation assessment, marketing, open homes, feedback, auction and negotiations, to the final placement of the sold sign. We could not have wished for a better agent, with Penelope at the helm you can be guaranteed a successful outcome. As such we would have no hesitation recommending Penelope and the team from RayWhite to handle your next property transaction.

Penelope Franca

star   5   (100 reviews)

She's a caring neighbourhood housing agent. Very responsive when we had questions and helped us buy our first house in Sunnyhills. Highly recommend.

Marilyn HongMa

star   5   (100 reviews)

Selling the property can be very stressful at this "buyer's market" moment. However, Marilyn is very helpful and experienced in dealing with every steps of this journey. She has given me her professional advice on how to market the property, kept me informed along the way, and provided me reassuring and objective feedback promptly. Marilyn is very approachable and devoted in her job. She communicates well and effectively so that a desirable result can be achieved. Marilyn understands the market and her client's needs and I would definitely look forward to appointing her as my real estate agent again.

Marilyn HongMa

star   5   (100 reviews)

The details were explained very clearly, and communication was easy.

Marilyn HongMa

star   5   (100 reviews)

Excellent presentation of house to buyers. Good marketing and boards and flyers. Good advice on how to better present the property. Best realtor ever. She attentive and has great insight and knowledge to help us get money for our property.

Penelope Franca

star   5   (100 reviews)

Penelope did such an amazing job for us. Her communication was always timely and kept us updated at all stages of the selling process. We found her due to seeing her selling other properties in the area so knew she would be the best person for the job- and she was! Highly recommend, and would definitely use her again

Penelope Franca

star   5   (100 reviews)

Penelope was fantastic, she was with us for the entire journey and we highly recommend her.

Penelope Franca

star   5   (100 reviews)

Penelope is a fantastic real estate agent to have on board when selling your property who executed an excellent marketing campaign. She has great knowledge of the market and her communication throughout the whole process was outstanding. She worked very hard to get the best price possible in a tough market and I would definitely recommend her to my family and friends.

Penelope Franca

star   5   (100 reviews)

Would you believe we’d picked Penelope as our real estate agent years before we even thought about selling our home?! We’d seen her around Pakuranga Heights for years and knew her track record, so when the time came, there was only ever one person we were going to call. Penelope is warm, bubbly and so easy to deal with. Our kids absolutely love her too! Her knowledge of the area and real estate is top tier. It felt like having a trusted adviser helping us through it all. She really cared about our goals, listened to our feedback and gave us honest advice. No big promises or pressure. We could talk things through, knew our options and always felt comfortable making our own well-informed decisions. She also knew when to get things moving. In a tough market, we had a successful campaign with great numbers through the open homes and sold unconditionally on auction night. We all had to work together to get there and we’re so glad we had her guiding us. We’ve now been able to take that next step we were hoping for and Penelope played such a big part in making it happen. Hand on heart, if you’re selling in Pakuranga Heights or nearby, you don’t even need to consider another agent. Thanks so much, Penelope!

Penelope Franca

star   5   (100 reviews)