Our profile

Our reviews

  5  
186 reviewsacross 30 different locations, showing 12.
Our qualities as told by our client reviews: detail-oriented, reliable, friendly, responsive, hard-working, local expert, clear communication.
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Seller review
Great experience
almost 3 years ago
Great experience

We enjoyed working with Penelope and Tayla on the sale of our home. They're knowledgeable & proactive with excellent communication. We achieved a sale for the right money and in the right timeframe. We look forward to working with them again. Cheers.

Penelope Franca

Penelope Franca

  5   (88 reviews)
Buyer review
A very patient agent
about 3 years ago
A very patient agent

She has a lot of patience and passion for her job.

Marilyn HongMa

Marilyn HongMa

  5   (95 reviews)
Seller review
Totally Satisfied
about 3 years ago
Totally Satisfied

My experience with Penelope selling my house was a very congenial and happy one. She was a very hard worker on my behalf, keeping me fully informed at all times. I would have no hesitation in recommending Penelope as a real estate agent to anyone thinking of selling their home.

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
Exceptional
about 3 years ago
Exceptional

Penelope has been the best Agent we have ever dealt with. Very intuitive of the market and open with her intentions for the sale. I would highly recommend her to sell your property as she goes above and beyond for you. She was a pleasure to work with.

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
Energetic, warm-hearted and professional
about 3 years ago
Energetic, warm-hearted and professional

From the moment Penelope approached us on our driveway we have been impressed with her warm smile, her absolute professionalism and her ability to provide solid advice while at the same time listening to our concerns and wishes, and never pushing us one way or the other. We always felt in control and respected. And - last, but not least! - she delivered. Our house sold for a price above our expectations that made us really happy. We have nothing but praise for Penelope and would strongly recommend her.

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
Rodney st sale
about 3 years ago
Rodney st sale

Marilyn is an agent that has a quiet determination to get the job done! weather you are the Buyer or Seller , in my case I was selling . Marilyn kept me well informed of all dealings that related to my property and I do recommend her if you are thinking of selling . Regards Peter

Marilyn HongMa

Marilyn HongMa

  5   (95 reviews)
Seller review
The Best in New Zealand, you can bet on it!
about 3 years ago
The Best in New Zealand, you can bet on it!

Penelope is much more than a real estate agent, she is your family representative because that is how much you can trust her. We have dealt with many others and after working with her, were just amazingly surprised how she helped us. From appraisal to the settlement day and even after that, she looked after us, never got tired. There was communication, help, solutions to all our issues, you name it... we're so glad we had Penelope representing us. She put so much effort into marketing, brought us the best deals, kept us up to date literally every single day, was always one text away from us, extremely professional through out the process. Always was fair in her dealings, immense amount of follow-ups with interested parties and made everything so easy for us. Thanks a lot from our family, hope we can engage you in future as well!

Penelope Franca

Penelope Franca

  5   (88 reviews)
Buyer review
Marilyn is a Reliable real estate agent
about 3 years ago
Marilyn is a Reliable real estate agent

Marilyn is a very patient, very approachable, very professional real estate agent. During my several months of buying a house, she would recommend different houses to me and show them to me according to my needs until I got one I liked. I really appreciate her; I would like to recommend Marilyn to all home buyers

Marilyn HongMa

Marilyn HongMa

  5   (95 reviews)
Seller review
Professional, knowledgeable, and friendly.
about 3 years ago
Professional, knowledgeable, and friendly.

Penelope kept me informed throughout the entire process. She explained everything from marketing through to auction, price negotiation, and the sales agreement. She is friendly and always ready to take a call or answer a question. I couldn’t have asked for a better agent.

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
Amazing experience. Look no further than Penelope
about 3 years ago
Amazing experience. Look no further than Penelope

I did a fair bit of up front research on local agents and Penelope came out on top. I contacted a few agent to discuss the sale of my dads house. After a fee phone calls and in person meeting where Penelope discussed her proposed marketing approach and the reasons why I felt very confident that Penelope was the best agent for me to use and left it in her hands. Penelope gave me advice on what to do and where to focus on getting the house ready for the market. When the campaign was running I always has regular updates and feedback. In the end the time on the market and the result of the sale was well beyond my expectations. I could not have been happier with the whole process from start to finish. Thank you again Penelope.

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
Top Agent! So knowledgable and professional
about 3 years ago
Top Agent! So knowledgable and professional

Penelope sold our rental property in Pakuranga. We would highly recommend her. She is warm, professional, very knowledgable and kept in touch throughout the process making it smooth, easy and stress free. Penelope was also very considerate and worked closely with our tenants to as it was also still their home. We couldn’t be happier with the result.

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
Very professional sales agent
about 3 years ago
Very professional sales agent

Penelope is a very friendly and heartfelt agent, a very good listener and patient person which you know she will always on your side. Extremely delicate on details during the sales and purchase, very informative that you will never have to worry about missing any pieces.

Penelope Franca

Penelope Franca

  5   (88 reviews)
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Ray White Pakuranga (Five AM Realty Ltd)
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