Marilyn is a very patient, very approachable, very professional real estate agent. During my several months of buying a house, she would recommend different houses to me and show them to me according to my needs until I got one I liked. I really appreciate her; I would like to recommend Marilyn to all home buyers
Marilyn HongMa
Penelope kept me informed throughout the entire process. She explained everything from marketing through to auction, price negotiation, and the sales agreement. She is friendly and always ready to take a call or answer a question. I couldn’t have asked for a better agent.
Penelope Franca
I did a fair bit of up front research on local agents and Penelope came out on top. I contacted a few agent to discuss the sale of my dads house. After a fee phone calls and in person meeting where Penelope discussed her proposed marketing approach and the reasons why I felt very confident that Penelope was the best agent for me to use and left it in her hands. Penelope gave me advice on what to do and where to focus on getting the house ready for the market. When the campaign was running I always has regular updates and feedback. In the end the time on the market and the result of the sale was well beyond my expectations. I could not have been happier with the whole process from start to finish. Thank you again Penelope.
Penelope Franca
Penelope sold our rental property in Pakuranga. We would highly recommend her. She is warm, professional, very knowledgable and kept in touch throughout the process making it smooth, easy and stress free. Penelope was also very considerate and worked closely with our tenants to as it was also still their home. We couldn’t be happier with the result.
Penelope Franca
Penelope is a very friendly and heartfelt agent, a very good listener and patient person which you know she will always on your side. Extremely delicate on details during the sales and purchase, very informative that you will never have to worry about missing any pieces.
Penelope Franca
We had the pleasure of working with Marilyn as our estate agent and we can confidently say that she is an exceptional agent. Marilyn was incredibly responsive to our needs throughout the entire process, making this stressful experience easier to manage. Her attention to detail was outstanding, and she worked tirelessly to ensure that our property was marketed in the best possible way, especially in a tough market to sell in. Her hard work paid off, as our property sold quicker than expected and at a price we accepted. We would highly recommend Marilyn to anyone who is looking for an experienced, knowledgeable, and trustworthy estate agent. She is truly one of the best in the business, and we are grateful for all her hard work and dedication.
Marilyn HongMa
We vetted a few agents before deciding who to use as our agent to sell. Penelope won the vetting process, and I'm very pleased she did. To start with, we didn't know which method of sale would be best. Penelope provided an excellent explanation as to why she recommended a particular method (auction in this case) and compared it with other methods as part of the explanation. Her experience in the market was clear from how she explained this to us. As it turns out, we achieved a result beyond all expectations by using the method that Penelope recommended, and in a short period of time. I found all aspects of the engagement to be excellent. Communication in particular was outstanding. Although Penelope had several other listings at the time, we would never have known it because she was so flexible with meeting times, both for meetings with us and with potential purchasers. We were kept well informed with market indicators i.e. recent sales of comparable properties, what other comparable properties are currently on the market e.t.c. When it came time to choose the reserve, I felt that we were well informed. The auction itself was another time that Penelope impressed. During negotiations, she provided reassurance and suggestions, which ultimately resulted in a much higher sale value than we initially thought was achievable. Penelope maintained a high level of professionalism throughout and was always immaculate with her personal presentation. Whilst being highly professional, she was always very friendly and easy to talk to. A pleasure to deal with.
Penelope Franca
Marilyn did a great job through the sale process by keeping me in the loop with the progress and ensuring that the sale was smooth and quick.
Marilyn HongMa
Very good intermediary, good service, perfect ending!
Marilyn HongMa
Marilyn worked hard and communicate with us on time since listing our property till sold under hammer in Auction.
Marilyn HongMa
Working with Marilyn HongMa was a great experience. She is efficient, experienced, professional and very hardworking. I was very satisfied. Would highly recommend Marilyn to both sellers and buyers.
Marilyn HongMa
Marilyn HongMa was the agent for 20 Routhmore St. Marilyn was extremely helpful, open, transparent, and reliable through the whole process, she really cared about us, understood our needs from the very first open house even giving us ideas on how better utilise the space. She responded fast all the time and always follow up all our questions. After dealing with several other brokers in the Auckland area and being disappointed, we felt lucky to find Marilyn.
Marilyn HongMa
Ray White Pakuranga (Five AM Realty Ltd)
