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Our reviews

  5  
186 reviewsacross 30 different locations, showing 12.
Our qualities as told by our client reviews: detail-oriented, reliable, friendly, responsive, hard-working, local expert, clear communication.
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Seller review
The best in the east
almost 3 years ago
The best in the east

Penelope is a cut above the rest, her extensive knowledge of East Auckland market kept me well informed throughout the process on my sale. Her savvy social media marketing skills will give your property the exposure that it deserves. Penelope is kind professional and keeps her vendors best interests at front of mind at all times highly recommended!

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
Very good
almost 3 years ago
Very good

Marilyn is the best

Marilyn HongMa

Marilyn HongMa

  5   (95 reviews)
Seller review
Excellent agent
almost 3 years ago
Excellent agent

Penelope is an amazing agent. Knowledgable, good communication, fast acting and friendly.

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
Best service I have ever experienced. Very Highly recommended & a delight to deal with!
almost 3 years ago
Best service I have ever experienced. Very Highly recommended & a delight to deal with!

When I first approached Penelope she was out of Auckland on holiday. I explained what I was trying to achieve and the next day she sent one of her team members to my place for a face to face chat and signing some work. By that evening I was on a chat group getting regular updates. All of this while she wasn't even at work in the State. The communication I received was top notch. Penelope delivered on all of her promises at each stage and was extremely patient every time I changed the plan on her. Penelope managed to sell my house within the price range I wanted and more importantly the time period with minimum fuss. She has a great database of buyers and managed to get me offers within the first week itself. During settlement I needed an early release of the deposit which Penelope facilitated for me. Quite honestly it was like having a $2000/hr lawyer in my corner. I would very highly recommend Penelope to any one selling or buying. Thank you Penelope for a great experience.

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
Exceptional Real Estate Agent
almost 3 years ago
Exceptional Real Estate Agent

Penelope Franca is an exceptional real estate agent! We had lived in our property for 38 years and were a little apprehensive around the specifics of selling, however Penelope, with her knowledge of the East Auckland market (and particularly Pakuranga) was able to guide us through selling our property with ease. Her professionalism, great communication and marketing expertise ensured that we were kept fully informed each step of the way and we were delighted to receive a top result at auction. Penelope impressed us so much that she is now selling one of our relative's property too.

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
Excellent! Always knowledgeable, punctual, professional and honest. A compassionate team player.
almost 3 years ago
Excellent! Always knowledgeable, punctual, professional and honest. A compassionate team player.

Penelope was strongly recommended, by word of mouth, to be my agent and guide. She has proved herself AGAIN! Not many people can boast the full package! Penelope has it all - Sound all round knowledge of the market and Council rules and regulation. Selling a much-loved home is not easy for a vendor. Penelope’s honest and caring manner brought needed comfort throughout the process. Thank you Penelope for your positive attitude.

Penelope Franca

Penelope Franca

  5   (88 reviews)
Buyer review
Outstanding First-Time Homebuyer Experience with Penelope
almost 3 years ago
Outstanding First-Time Homebuyer Experience with Penelope

I had the pleasure of working with Penelope, and I couldn't be happier with the experience. As a first-time homebuyer, I was quite nervous about the whole process, but Penelope's expertise and approachable nature put me at ease from day one. One of Penelope's standout qualities is her open and transparent communication. She kept me informed every step of the way, promptly answering all my questions and addressing any concerns I had. Her guidance and advice were invaluable, helping me make informed decisions throughout the buying process. I recommend Penelope to anyone in need of a reliable and knowledgeable real estate agent. Her professionalism, communication skills, and genuine concern for her clients make her a top choice in the industry. Thank you, Penelope, for making my first home buying experience a smooth and memorable one!

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
A passion for selling
almost 3 years ago
A passion for selling

With her enthusiasm and positivity, Penelope worked hard to sell our property. She helped us to understand the auction process and managed to get us a good price for our property.

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
A Stellar Home Selling Experience
almost 3 years ago
A Stellar Home Selling Experience

Selling a home can be a daunting task, but with Marilyn by our side, the process was nothing short of exceptional. Marilyn's professionalism, expertise, and dedication made all the difference, and we couldn't be happier with the outcome. From our very first meeting, Marilyn's knowledge of the real estate market was evident. She took the time to thoroughly explain the entire selling process, ensuring we were well-informed and confident in our decisions. Her keen understanding of market trends, pricing strategies, and effective marketing techniques set our minds at ease. Marilyn's attention to detail was remarkable. She went above and beyond to stage our home for optimal presentation, making it look stunning for potential buyers. Her expert eye for highlighting the property's strengths and making necessary improvements was invaluable.

Marilyn HongMa

Marilyn HongMa

  5   (95 reviews)
Seller review
A winning team
almost 3 years ago
A winning team

We found Penelope and Tayla to be highly professional, they worked tirelessly to keep us informed from listing to sale at Auction and are still working with us to find our next home. We would not hesitate to recommend them to anyone wanting to sell their home.

Penelope Franca

Penelope Franca

  5   (88 reviews)
Seller review
Second time I have used Penelope, very professional and informed.
almost 3 years ago
Second time I have used Penelope, very professional and informed.

Penelope has gone out of here way to help me on some various issues associated with the sale of my house. Has always stayed in contact and never had an issue with the problems I handed to her - would recommend to anyone. Thanks Penelope

Penelope Franca

Penelope Franca

  5   (88 reviews)
Buyer review
Great Experience
almost 3 years ago
Great Experience

Penelope was both knowledgeable and full of enthusiasm. We received regular and open comms and felt supported throughout the journey.

Penelope Franca

Penelope Franca

  5   (88 reviews)
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Ray White Pakuranga (Five AM Realty Ltd)
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