Chris and Emma worked as a team to sell my townhouse. They made me feel completely taken care of through the whole process, while being consistently positive and encouraging. I honestly felt like I didn’t need to worry about anything because they were so good at competently managing each step and communicating these to me. I knew they were generously looking after potential buyers at the other end as well. I was free to focus on preparing my home for open homes, and searching for my next property, instead of being bogged down in the details of selling. The feeling of being so well taken care of means a-lot to me, as a solo parent. Due to Chris and Emma’s exceptional work as well as the high end presentation that Sotheby’s offers, they achieved an excellent sale result at our auction. I experienced a smooth, enjoyable process with a great result and so highly recommend them both.

Chris Lewis

star   5   (3 reviews)

I purchased through Auction and the team were supportive, professional and not pushy.

Chris Lewis

star   5   (3 reviews)

We cannot recommend Rod and Catherine highly enough. From the very beginning, they were professional, knowledgeable, and genuinely committed to achieving the best possible result for us. What really stood out was their willingness to go the extra mile throughout the entire process. They kept us informed every step of the way. Their attention to detail, excellent communication, and dedication gave us complete confidence that our sale was in the right hands. I have to say selling can be a stressful experience, but Rod and Catherine made the process smooth and straight forward. Their hard work, expertise, and commitment ultimately helped us achieve a fantastic outcome. If you're looking for real estate agents who truly care about their clients and will go above and beyond to get the job done, we would highly recommend Rod and Catherine.

Rodrick Cross

star   4.9   (21 reviews)

Sarouen was simply a lifesaver. She inherited our house from another agency, and selling it was never going to be easy. Sarouen not only managed the sale of the house but the house itself - she would often do tasks that were not really expected of her but if it presented the house better, nothing was too difficult. She is an excellent communicator and is very honest but always positive. She is a hard negotiator and genuinely wants what is best for her clients. She understood the mental load I was under with selling the house and took it upon herself to totally manage the property for me so that I didn't have to do a single thing. Most of all, she just cared so much for our circumstances and wanted nothing more than to help us move onto the next chapter. I simply could not have coped without her and if you have her as your agent, you can count yourself very lucky. She will be in your corner. This is by far the best experience I have ever had with an agent and if I were to buy or sell again, Sarouen is who I would go to!

Sarouen Mulvey

star   5   (1 review)

Art is an excellent communicator and genuinely cares about his clients. He has good market knowledge and is highly professional. His recommendations were fair and he was focused on our needs. Art was particularly good at ensuring the house was well prepared for the marketing photography and videos, and for the Open Days. He was polite and considerate about when Open Days or Private Viewings were being scheduled. I would highly recommend Art to anyone considering selling their property with Sotheby's.

Art Devine

star   5   (29 reviews)

We found Art Devine to be a first class agent. His knowledge and communication skills opened the door to a quick and confident purchase on our behalf. His knowledge on the property was comprehensive. He responded quickly to questions relating to the property and vendor. We cannot fault the service we have received.

Art Devine

star   5   (29 reviews)

Rod and Kathryn were very professional, sensitive and very good regular reporting.

Rodrick Cross

star   4.9   (21 reviews)

Rod was always transparent about any questions we had regarding our new purchase and would (most of the time) follow up with the information we requested. He was always a calm presence, assuredly answering questions regarding our house purchase, providing knowledge where he could. He knew when to leave us to view and knew when to step in with a quiet honest confidence. We found we could trust Rod and of course that is key to selling. We would recommend him to our friends in the future.

Rodrick Cross

star   4.9   (21 reviews)

Rod and Kathyrn, a powerhouse team, with the backing of the Sothebys branding. The photos, copy and video were outstanding , Rod and Kathyrn work very well together, and I am very happy with the sales result.

Rodrick Cross

star   4.9   (21 reviews)

At our initial contact with Emma when we intimated we were looking to purchase a property in the Merivale/Fendalton area of Christchurch, we were asked our budget, and then recommended to look at the property we ultimately bought. Emma was always prompt for meetings, subsequent viewings were easy to arrange, her knowledge of the property excellent, and gave good information on the neighbours and neighbourhood (important). Emma and Sotheby’s were pleasant to work with at the auction and subsequent negotiations. We would have no hesitation in recommending Emma and Sotheby’s to anyone considering buying or selling.

Emma Luxton

star   5   (44 reviews)

Kathryn and Rod are not only both caring and friendly, but are both very knowledgeable, professional and skilled at their job. While Kathryn took a more active role in our sales process, both of them were extremely accessible whenever we needed them. Kathryn's communication and willingness to go above and beyond was exceptional. They had the right touch when it came to selling our beloved home - understanding that while we were excited to be moving on with our next chapter, it was still a family home that we had a lot of feelings for. They were both respectful of the process we were going through, and enthusiastic about the potential our house presented to purchasers. They took the time to gain in depth knowledge about our house, its location and the things we treasured most about living here. There is nothing loud or showy about their approach - rather it is marked by a wealth of experience in dealing with, and understanding of people. We had a win-win result at auction with only one bidder, which took both a skilled, empathetic auctioneer (he was) and agent - Kath handled the negotiations with a deft hand, ensuring the completion of our sale process was as smooth as the marketing campaign had been. The personal touches they bring to the job are part of who they both are as people - but also what made them The Dream Team for us.

Kathryn Cross

star   5   (5 reviews)

Rod has very good knowledge of the Sumner market.

Rodrick Cross

star   4.9   (21 reviews)