Sam made the buying experience very smooth. She was a exceptional communicator, responding very quickly and professionally to all questions and requests. She was professional at all times and helped reduce our stress during the buying process. We developed great confidence in dealing with Sam.
Samantha Rathod
Shannon & Anita provided really good advice between making the decision to sell our house and the time our house went to market. They achieved a reasonable result in a relatively short period to facilitate a purchase on the other end. I do however have some reservations about their process: 1. The mid-point of their appraisal was $30k higher than our bank's valuation and they then suggested a BEO $60k below the mid-point of their appraisal when listing. In hindsight, we should have sought a second opinion at this point as this proved to be a price anchor for potential buyers. 2. There were a few instances in the communication that felt like misrepresentations between going to market and finalising the sale, it didn't always feel like they acted in our best interest. Parts of the process werenot as clear and transparent as I would have expected, given they sell themselves as 'not like the other guys' in the industry. 3. It became clear during the process that a significant portion of the administrative work was outsourced to the Philippines, which wasn’t something we were made aware of initially. Selling your house is a such a significant event and stressful time in your life but it didn't feel like this was reflected throughout parts of the service we received. Ultimately they will get the job but I would personally look elsewhere next time.
Shannon Crawford
When we asked Sam to sell our house, it wasn’t just as simple as that. In your typical second home purchase we had a pending offer accepted subject to our home selling. As vendors we wanted it sold quickly so we could move on quickly in all the excitement. Sam however, told us to slow down and not get ahead of ourselves. Her reassurance that while there were deadlines, if we were planned and precise we would have a much smoother experience incase we hit any hurdles. We are honestly so grateful she did this. A building inspection review meant a decent amount of work was required. Her connections to amazing builders, painters, stagers etc meant we were able to get ALL the work done. We then put a house on the market that was significantly improved and would certainly get market value or better. We could have had a very different experience had we cut corners but that was never happening under Sam’s professional guidance. Very highly recommended!
Samantha Rathod
It was a pleasure to buy our first home with Sam. She was super helpful at explaining everything and making sure we found the right place for us.
Samantha Rathod
Annie was by our side for our entire time in NZ (13 years) and helped us with several transactions. We got along extremely well and enjoyed her personal and non-pushy approach combined with professional knowledge. Annie also helped us when we were abroad and needed to sell our home still, a difficult situation caused by a buyer who pulled out at the last minute as we left the country! If we ever go back to NZ we wouldn't think a second about who to work with for our real estate needs. Thank you Annie, you helped us a lot!
Annie Newell
Tony had great knowledge of the area and I had incredible faith in his abilities. He was very friendly and helpful while keeping everything professional. He guided me through everything ensuring that I had a stressfree experience. I would recommend Tony to anybody looking at selling their home. Thank you Tony.
Tony Afendoulis
In a difficult market good advice and help was essential. We got that in every aspect of our journey to sell our property. Nothing was too much trouble and everything was possible. Communication was constant and well articulated which for us was reassuring and vital to help us understand the current market and make the right decisions. I don't think it could be bettered.
Tony Afendoulis
Annie was fantastic, she supported us through the process and helped to get the house ready for market. We felt in safe hands and were kept up to date on the progress as it happened. we are ever so grateful
Annie Newell
Sam has been a hardworking, highly professional and excellent communicator throughout the sale of our home in Khandallah. Always helpful and knowledgeable, we would strongly recommend Sam to anyone looking for an agent.
Samantha Rathod
This is the second time we have dealt with Tony, first time selling with him. He is communicative, honest and genuine. I will always recommend him to others
Tony Afendoulis
I met Sam while looking to buy - unfortunately the home I found was being handled by another agency but she was my first choice when I needed to put my home on the market - due to the way I was treated as a prospective buyer. Sam was very knowledgeable about the market, extremely helpful around marketing and had excellent advice and contacts for preparing my property - this all made what can be a very stressful time much easier. Sam was always honest with me, very organised and gave great feedback and communication. As a result I was presented with multiple offers which exceeded my expectations but that were bang on with her initial valuation. I'm not planning on moving again anytime soon - but If I do Sam will be my first choice.
Samantha Rathod
I found Sam genuinely easy and helpful to deal with. She took care to ensure I had all the information I needed to make my decision and walked me through the purchase process carefully and without pressuring me. Much appreciated, thank you 😊
Samantha Rathod
