Chris Day & Sara Samuel

From the get-go, Chris Day and Sara Samuel at Lowe & Co were confident our Khandallah property would sell, despite it being a slow market. We were given excellent advice on presentation and marketing, and we were updated regularly by phone calls and messaging throughout the sale process. Messages from us were always answered promptly. The open homes attracted a lot of interest with requests for additional information which was encouraging, but nerve racking. After 8 weeks we were presented with two good offers. We absolutely recommend Chris & Sara as trusted agents who know the market and give great advice and support. Tony and Margaret.

I would highly recommend Chris and Sara. They supported me through the whole process of preparing the house for market, marketing and then the sale negotiations. They were friendly, transparent and most importantly they communicated well. Keeping me involved and informed the whole way. Thank you for making the experience as good as it has been.

We recently sold our property with Chris and Sara. We achieved a result within the estimated price range in a relatively short timeframe, which was important given our need for a timely sale. While the final price was below our initial expectations and some online estimates, we recognise the market realities and prioritised securing a sale without a prolonged process. Communication throughout the campaign was clear and consistent, particularly around open homes, advertising, and buyer interest. Where we would have benefited from more support was earlier in the process — specifically around identifying and resolving potential issues before going to market. Some matters raised in the building report created additional stress, and with more proactive guidance upfront these may have been addressed earlier and more smoothly. Overall, they delivered the key outcome we needed, and we appreciate their work in getting the sale completed.

Selling the home of an elderly relative is never straightforward, especially when the property has been left unmaintained for some time. Chris and Sara at Lowe and Co handled the whole process with genuine warmth, professionalism and confidence from start to finish. There was a lot to sort out before the house was ready, including waste in the yard and years of accumulated rubbish in the garage. The team was practical and helpful throughout, recommending a fantastic contractor who made light work of it all and offering sensible, grounded advice at every stage. What stood out most was how supported and understood we felt. This wasn't a straightforward sale, and they never made us feel like it was a burden. Communication was excellent at every step, with no chasing required and no surprises. They clearly understood the emotional complexity of the situation and responded with real sensitivity. Chris and Sara are a brilliant team. They are warm, kind and genuinely lovely to deal with. If you are selling a property that needs extra care and attention, you could not be in better hands. Highly recommended.

I was happy to work with two agents who know the Karori area and the housing market here so well. They were extremely amiable to communicate with, answering my queries promptly and allaying concerns. As professionals, they did the best they could for me in the current market.

They made a convincing presentation of how they were going to sell my property. I thought that they were going to be equally convincing to a buyer. I think they marketed the house very well highlighting its attractive features. They kept me updated regularly on the developments during the sale window.