Our profile

Our reviews

  4.9  
397 reviewsacross 32 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, honest, friendly, supportive, responsive, local expert, clear communication.
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Buyer review
Excellent knowledge and professional
10 months ago
Excellent knowledge and professional

Tracey helped us secure a fantastic rental property, she provided timely responses and information that we needed to push go on buying an investment property. We would happily recommend Tracey for thise needing local expertise and knowledge.

Tracey Feek

Tracey Feek

  5   (84 reviews)
Seller review
Good customer service and responsible Sales Manager
10 months ago
Good customer service and responsible Sales Manager

Selina is a very responsible person and good in customer service. She helped a lot especially to manage the issue during the deal liked verified all the information carefully, and ensure all are legal and good. High recommend clients to seek her help and service

Selina Zhang

Selina Zhang

  5   (10 reviews)
Buyer review
Friendly Assistance
10 months ago
Friendly Assistance

I really enjoyed working with Selina as a tenant and a Purchaser as she was very friendly and understanding. She ensured that information was clear at all times and was always open to questions. She was understanding when we had to amend plans due to family commitments or other issues. She made processes easier and a pleasant experience. She was very consistant and kept in regular contact regarding all matters. I totally recommend her to any person requiring assistance.

Selina Zhang

Selina Zhang

  5   (10 reviews)
Seller review
Absolute star
10 months ago
Absolute star

Cathy was a great help when selling our mums house as it needed to be sold quickly. Within less than two months we have settled. Thankyou for all you help and guidance.

Cathy Wolfgram

Cathy Wolfgram

  4.9   (124 reviews)
Seller review
Highly Professional, Upbeat, and Gets Results
10 months ago
Highly Professional, Upbeat, and Gets Results

Cathy was an absolute pleasure to work with. She is upbeat, approachable, and truly knows the Rotorua market inside out. What stood out most was her caring yet solutions-focused approach — always looking for ways to overcome challenges and keep things moving forward. We were selling one of our rental properties during a tough market, yet Cathy managed to attract genuine buyers and secure us a sale. Her communication was excellent throughout, and her personable style made the whole process smooth and stress-free. Cathy came highly recommended to us by top agents in Auckland Abbey and Richard, and we can see why. We would happily work with her again in the future and highly recommend her to anyone looking for a reliable, knowledgeable, and very pleasant agent in Rotorua. If you’re thinking of buying or selling, don’t think twice — get in touch with Cathy.

Cathy Wolfgram

Cathy Wolfgram

  4.9   (124 reviews)
Buyer review
Couldn't have asked for more
10 months ago
Couldn't have asked for more

Cathy was very knowledgeable and was able to answer all of my questions at the drop of a hat. She helped my first home purchase get across the line and for that I am grateful.

Cathy Wolfgram

Cathy Wolfgram

  4.9   (124 reviews)
Buyer review
Great communication and support every step of the way
10 months ago
Great communication and support every step of the way

Karly is a great communicator and was always quick to respond to our questions and requests. She kept us in the loop throughout the whole process, which made buying our new home so much easier and less stressful. We really appreciated her support and would happily recommend her to others.

Karly Donovan-Dickson

Karly Donovan-Dickson

  5   (95 reviews)
Buyer review
Outstanding service and support from Poonam
11 months ago
Outstanding service and support from Poonam

Poonam was fantastic to deal with! She was enthusiastic, professional, and an excellent communicator throughout the entire process. You could tell she had the best interests of both the seller and the buyer at heart. We were purchasing the property from overseas, and Poonam made everything easy to manage remotely. She also went out of her way to ensure that our family, who were assisting with property viewings on our behalf, felt comfortable and well-informed at every step. Nothing was ever too much trouble, and her support made a world of difference. We would highly recommend Poonam to anyone looking to buy or sell a home. Thank you for everything

Poonam

Poonam

  5   (12 reviews)
Seller review
Luke’s the man for the job
11 months ago
Luke’s the man for the job

Was advised by my younger brother to use Luke to sell my eldest brother’s house. After my first meeting with Luke I became confident that I had the right person for the job. Unfortunately we put the house on the market when there was a slight dip in the market in Rotorua but Luke kept on plugging away week after week keeping me informed all the way through passing back communication he had from open homes. We were in Spain when a reasonable offer came in and Luke adjusted his bedtime hours to accommodate time zones. He even offered to arrange a friend in Barcelona whom could come to us and scan and send back the signed sales agreement for me if I required. Unfortunately that sale fell through but Luke carried on working hard to get the deal back on the table and successfully sold a few weeks later never giving up and helping find solutions to problems that arose around a building permit that we required. In closing I would not hesitate to use Luke again, likeable, knowledgeable and enthusiastic is my three key words when looking back at Luke’s efforts in selling my brothers house. Job well done Luke

Luke Van den Broek

Luke Van den Broek

  4.9   (52 reviews)
Seller review
A very professional real estate agent
11 months ago
A very professional real estate agent

Poonam came to our house and gave us a excellent price for us and she went beyond and out of her way to get us the best price for our home we would highly recommend her to anyone who is looking for an exceptional real estate agent she has become an exceptional friend to us

Poonam

Poonam

  5   (12 reviews)
Seller review
Karly is super friendly and easy to deal with
11 months ago
Karly is super friendly and easy to deal with

Karly has been super friendly and has a great personality. She is do easy to get along with. Nothing was too much trouble.

Karly Donovan-Dickson

Karly Donovan-Dickson

  5   (95 reviews)
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Harcourts Rotorua (ETB realty)
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