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Our reviews

  4.9  
429 reviewsacross 33 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Professional with results
12 months ago
Professional with results

I couldn't be happier with Karly. Super professional, friendly and proactive. I highly recommend her services, I received the outcome I wanted.

Karly Donovan-Dickson

Karly Donovan-Dickson

  5   (103 reviews)
Seller review
Entrusted house sale
12 months ago
Entrusted house sale

Since the start of entrusting the sale of houses, (Phoenix Fan )has demonstrated high professional ethics, accurately matching potential customers, and saving me a lot of time. During the negotiation stage, I was able to obtain satisfactory trading conditions based on my rich experience. The entire process is dispute-free, efficient, and an absolute 5-star high-quality intermediary!

Phoenix Fan

Phoenix Fan

  5   (10 reviews)
Buyer review
Great Agent!
12 months ago
Great Agent!

Karly has been so helpful for us when buying our first home. We told her what we were looking for and she recommended a property to us and the rest is history. She’s super lovely and always eager to help us with any questions we have. We would absolutely recommend Karly to anyone looking at buying a home her knowledge of everything is so so helpful. Thank you Karly for helping us find our first home 😊

Karly Donovan-Dickson

Karly Donovan-Dickson

  5   (103 reviews)
Seller review
Amazing!!!
12 months ago
Amazing!!!

Karly was so helpful, kept in contact with us, expert knowledge and very professional

Karly Donovan-Dickson

Karly Donovan-Dickson

  5   (103 reviews)
Seller review
Delivered a great outcome under pressure
about 1 year ago
Delivered a great outcome under pressure

We had purchased our next home shortly after listing with Tracey, subject to the sale of our house, meaning she had a lot of pressure to sell our house by a deadline in order for us to secure our next move. Tracey was extremely driven to help us achieve this and she worked hard and got us the sale in time for us to land our next family home that we’d fallen in love with. She was extremely supportive and positive throughout the process and gave us faith that it would all work out as we hoped, and she delivered on her word! Further to this, our purchase was via a private sale, and as our selling agent she went above and beyond her scope to help us out with our purchase when we were feeling a bit lost without a selling agent on the other side. Tracey was professional, positive, sincere and helped us achieve a great outcome, we would highly recommend her to everyone!

Tracey Feek

Tracey Feek

  5   (85 reviews)
Buyer review
great help for a first home
about 1 year ago
great help for a first home

Tracey was knowledgeable and very helpful throughout the purchasing process; she made the process much simpler for purchasing a first home. I would highly recommend Tracey to others looking to buy or sell homes in the future.

Tracey Feek

Tracey Feek

  5   (85 reviews)
Seller review
He is knowledgeable of the area where my property situated
about 1 year ago
He is knowledgeable of the area where my property situated

I am grateful to him who worked so hard, professionally and efficiently throughout the procedure to successfully completed the deal between me and the buyer, who tried hard to pay less but get more than he deserved .

Phoenix Fan

Phoenix Fan

  5   (10 reviews)
Seller review
Extremely knowledgeable, helpful and kind
about 1 year ago
Extremely knowledgeable, helpful and kind

From the moment I met Tracey I knew she was the agent for us. She was helpful and kind (it was an estate sale). She explained everything clearly and kept us fully informed. She went the extra mile by organising tradespeople for us. I would highly recommend her.

Tracey Feek

Tracey Feek

  5   (85 reviews)
Buyer review
Excellent knowledge and professional
about 1 year ago
Excellent knowledge and professional

Tracey helped us secure a fantastic rental property, she provided timely responses and information that we needed to push go on buying an investment property. We would happily recommend Tracey for thise needing local expertise and knowledge.

Tracey Feek

Tracey Feek

  5   (85 reviews)
Seller review
Good customer service and responsible Sales Manager
about 1 year ago
Good customer service and responsible Sales Manager

Selina is a very responsible person and good in customer service. She helped a lot especially to manage the issue during the deal liked verified all the information carefully, and ensure all are legal and good. High recommend clients to seek her help and service

Selina Zhang

Selina Zhang

  5   (11 reviews)
Buyer review
Friendly Assistance
about 1 year ago
Friendly Assistance

I really enjoyed working with Selina as a tenant and a Purchaser as she was very friendly and understanding. She ensured that information was clear at all times and was always open to questions. She was understanding when we had to amend plans due to family commitments or other issues. She made processes easier and a pleasant experience. She was very consistant and kept in regular contact regarding all matters. I totally recommend her to any person requiring assistance.

Selina Zhang

Selina Zhang

  5   (11 reviews)
Seller review
Absolute star
about 1 year ago
Absolute star

Cathy was a great help when selling our mums house as it needed to be sold quickly. Within less than two months we have settled. Thankyou for all you help and guidance.

Cathy Wolfgram

Cathy Wolfgram

  4.9   (127 reviews)
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Harcourts Rotorua (ETB realty)
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