A very good, positive experience. Not always possible when dealing with real estate.
Carole was very welcoming at all times making you feel at ease, not easy to do because of the various pressures that arise when you are buying a new home. She was positive in her communication, making reminders of process, but not being pushy. She was always easy to get hold of when we had a question or wished to make a comment, this was not always at the most convenient of times. She understands the enormity of purchasing real estate, and the pressures that this creates, for the vendor and buyer alike. She was working for the vendor, but we also had the feeling she was working for us as well. She managed to steer the course of this real estate purchase extremely well.