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Our reviews

  5  
171 reviewsacross 15 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, honest, responsive, supportive, friendly, clear communication, local expert.
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Seller review
A rare agent who is both professional and personable.
6 months ago
A rare agent who is both professional and personable.

From start to finish, Jane has been an absolute pleasure to work with. Her experience and vast local knowledge were evident throughout the entire process. She built a great relationship with our tenant and navigated any challenges with ease, ensuring everything ran smoothly. Jane’s communication skills are exceptional — she kept us up to date and well informed at all times. Her friendly and professional approach, combined with her honest and trustworthy manner, made the selling process completely stress-free. Jane was always helpful, informative, and responsive, showing genuine care and professionalism in every interaction. She deserves full credit for selling our house and making it such a positive experience. Overall, we are extremely happy with the level of service we received from Jane and would not hesitate to recommend her to anyone buying or selling real estate. A rare agent who is both professional and personable. Many, many thanks, Jane!

Jane Brown

Jane Brown

  5   (45 reviews)
Buyer review
Professional
6 months ago
Professional

Theo was very professional with great communication.

Team Theo

Team Theo

  5   (107 reviews)
Buyer review
Professional, knowledgeable, positive, helpful
6 months ago
Professional, knowledgeable, positive, helpful

Ben exceeded my expectations with his willingness to answer questions. He also arranged an extra 2 viewings, each at short notice and times to suit. He was unavailable on one of the days but immediately asked Theo to step in, and Theo did so willingly. When I asked Ben for a paper copy of data pertaining to the house after purchasing it at auction he volunteered to print it and deliver it. Overall I was impressed by Ben, a professional, positive and very helpful young man.

Team Theo

Team Theo

  5   (107 reviews)
Seller review
3B Prince Ave Mtmaunganui
6 months ago
3B Prince Ave Mtmaunganui

2nd time useing Theo once to purchase and now to sel always found him up with the market and trends

Team Theo

Team Theo

  5   (107 reviews)
Seller review
Team Theo get results!
6 months ago
Team Theo get results!

Team Theo-Theo Smith and Lawrence Millington-are consummate professionals in bringing about desired real estate results! Both men put me at ease immediately with their obvious knowledge of the market, at the same time, exuding warmth, understanding and empathy for my situation. They were both excellent communicators who ensured I was kept informed at all times of schedules as well as real estate and legal procedures. I was particularly impressed by their initiative in using focused and specific marketing approaches-and their energy expended in 'going the second mile.' I thoroughly recommend Team Theo-and thank them wholeheartedly for enabling me to sell efficiently, promptly and thus to progress in my real estate journey.

Team Theo

Team Theo

  5   (107 reviews)
Seller review
Great Comms Throughout
7 months ago
Great Comms Throughout

Ben and his team provided us with an excellent service, detailing the sales process and keeping us updated thoughout. They tackled much of the heavy lifting and made light work of the Admin of selling. I'd recommend their services to anybody looking to sell thier property.

Team Theo

Team Theo

  5   (107 reviews)
Seller review
Worked really hard under difficult circumstances
7 months ago
Worked really hard under difficult circumstances

Communication lines very good and consistent. When the building report, commissioned by us, identified issues with the property, Jane conveyed this to us, in a diplomatic and honest appraisal of our options moving forward. At all times she was positive and sought out a suitable solution that fitted with us. While we did not achieve the outcome we initially had hoped for, Jane persevered and found a purchaser at a market point we were willing to meet at. We would be more than happy to work with Jane again and would recommend her to others.

Jane Brown

Jane Brown

  5   (45 reviews)
Seller review
They have been GREAT..
7 months ago
They have been GREAT..

Have keep in touch all the time,and worked hard to make this sale work. Thank you both,a great team. All the best.

Team Theo

Team Theo

  5   (107 reviews)
Buyer review
Dream selling experience
7 months ago
Dream selling experience

Ben was great help kept me informed at all times. Would recommend him to anyone trying to buy or sell. Thank you theo for all your help and understanding Cheers

Team Theo

Team Theo

  5   (107 reviews)
Seller review
TOP TEAM THEO
8 months ago
TOP TEAM THEO

Theo sold our previous house for us seven years ago, and he was a deliberate and obvious choice in this transaction. We chose him based on that experience. He and his team (Lawrence and Lily the photographer in this case) were professional, friendly, and intent on providing advice that was realistic and pragmatic in what were difficult selling circumstances. We both appreciated Theo’s honesty about how the trsnsaction would go in the current market, and this was reiterated in our phone or text communications. Lawrence provided a great front line. We recommend Theo and his team to anyone who needs sound and experienced advice. We could not have felt better at the end of a tough process.

Team Theo

Team Theo

  5   (107 reviews)
Seller review
Great communication
8 months ago
Great communication

Kept well informed and almost immediate responses to any queries Proactive at getting a deal done without too much back and forward negotiations

Team Theo

Team Theo

  5   (107 reviews)
Buyer review
My experience was great.
9 months ago
My experience was great.

I worked with Ben Cantley with a property auction as a buyer for the first time. He was very knowledgeable, approachable and helpful right throughout the whole process. I liked his forward approach and follow ups and believe this is what made the whole process easier for me as I wasn't sure on timeframes, or processes etc. I went a little over what I felt comfortable with but am ultimately happy with the purchase price as are the sellers who dropped a little to meet the market ( I know them personally). So a good result all around I believe and Ben made this possible.

Team Theo

Team Theo

  5   (107 reviews)
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Harcourts Mount Maunganui Advantage Realty Ltd
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