Our profile

Our reviews

  4.9  
186 reviewsacross 18 different locations, showing 12.
Our qualities as told by our client reviews: honest, dedicated, responsive, friendly, supportive, clear communication, local expert.
Was this helpful?
Buyer review
Excellent, friendly and knowledgeable agent
7 days ago
Excellent, friendly and knowledgeable agent

Jane has excellent market knowledge that really helped us during the process to work out the best approach. Her kindness, approachability and friendly attitude made it such a breeze. Her honesty is what sets her apart. She was realistic and transparent with us. Nothing was a problem and she was always available to help and give us updates. We felt fully supported and trusted her 100%. It was great to know we could lean on her to help us with big decisions but we always felt fully in control of the decisions.

Jane Brown

Jane Brown

  5   (50 reviews)
Seller review
Outstanding service and excellent communication
11 days ago
Outstanding service and excellent communication

David was professional, knowledgeable, and a pleasure to work with throughout the entire sale of our property. He kept us informed every step of the way, communicated promptly, and was always available to answer any questions we had. His advice and market knowledge gave us confidence throughout the process, and he worked hard to achieve a successful outcome. We really appreciated his honesty, dedication, and commitment from start to finish. We would happily recommend David to anyone looking to buy or sell property.

David McFetridge

David McFetridge

  4.9   (11 reviews)
Buyer review
Felt misled and unsupported as a first-home buyer.
22 days ago
Felt misled and unsupported as a first-home buyer.

As a first-home buyer purchasing on my own, I expected clear communication, care and follow-through. Unfortunately, I felt unsupported and taken advantage of during and after this purchase. Before settlement, I repeatedly raised concerns about a noticeable smell throughout the property. It was agreed in the sale and purchase agreement that the home would receive a full deep clean and professional carpet clean before I moved in. The vendors and agent had weeks to arrange this, yet it was left until the day of settlement. What was completed appeared to be a quick wipe-down and mop rather than the thorough deep clean agreed to. I was later told that a clean carried out months earlier was considered sufficient, which did not reflect the condition of the home at settlement or what had been negotiated. After moving in, I discovered further issues, including a bathroom extraction fan that was not working and did not remove steam, as well as a non working heat pump, the home remaining unusually cold despite it being run constantly. These were significant issues I would have expected to be identified, disclosed or addressed before settlement. I also later became aware of concerning information about a previous renter, who has had reports of methamphetamine use - (and which ben stated it was owner occupied but it was not.) Once the sale was completed, I felt there was very little interest in helping resolve these issues, despite the agreed cleaning terms not being properly fulfilled. As a young, single first-home buyer, I relied heavily on the professionals involved and expected stronger advocacy and transparency. The process may have been efficient in getting the sale completed, but my overall experience left me feeling that completing the transaction mattered more than ensuring I received the property in the condition agreed. I would not recommend this agent to another first-home buyer who needs careful guidance and genuine post-sale support.

Team Theo

Team Theo

  5   (116 reviews)
Buyer review
Reliable, responsive and easy to deal with
about 1 month ago
Reliable, responsive and easy to deal with

Jane was excellent to work with and we felt that as the buyers she was looking after us and much as looking after the vendor. We found her knowledgeable, efficient and ethical. Would certainly recommend.

Jane Brown

Jane Brown

  5   (50 reviews)
Seller review
Jane kept us fully informed throughout the process and gave us reasonable expectations.
about 1 month ago
Jane kept us fully informed throughout the process and gave us reasonable expectations.

In a difficult market Jane made contact with everyone who may have had any interest in our property, for what ever reason. Jane obviously had many contacts who she reached out to and always told us their response in a timely manner. the property was on the market for about three weeks but that was enough for a successful result. Jane's advice minimised our stress which was great, she also helped us to have realistic expectations which ultimately was essential. Communication with Jane was frequent and we always felt that we were fully informed.

Jane Brown

Jane Brown

  5   (50 reviews)
Buyer review
Professional and Responsive
about 2 months ago
Professional and Responsive

Communication was always fast and relevant. Market knowledge was good. Always presented well and on time

Team Theo

Team Theo

  5   (116 reviews)
Buyer review
Ben is our dream come true makeršŸ˜
about 2 months ago
Ben is our dream come true makeršŸ˜

As first-home buyers, we had a lot of doubts and lacked experience throughout the process. Ben understood all of that and supported us tremendously from the beginning. I strongly believe that the reason we were able to secure this house was because of Ben. He was extremely professional in his approach, communicated clearly at every stage, and always stood by us with genuine support. He especially helped us a lot during the auction process, which made a huge difference for us. Ben is truly a reliable and professional agent, and I would confidently recommend him to anyone.

Team Theo

Team Theo

  5   (116 reviews)
Seller review
easy to deal wtih
about 2 months ago
easy to deal wtih

easy to deal with, good comms.

Team Theo

Team Theo

  5   (116 reviews)
Buyer review
A Wealth of property knowledge
about 2 months ago
A Wealth of property knowledge

Theo has always been a great agent to deal with is sharp, honest and always goes above and beyond we have dealt with Theo on a number of properties and always had a great experience.

Team Theo

Team Theo

  5   (116 reviews)
Seller review
Great easy process
2 months ago
Great easy process

Best agent, knew his stuff

Stuart Garner

Stuart Garner

  5   (3 reviews)
1 - 12 of 186
Harcourts Mount Maunganui Advantage Realty Ltd
Contact Harcourts Mount Maunganui Advantage Realty Ltd
What information would you like?
Ā© 2026 RateMyAgent