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Our reviews

  4.9  
188 reviewsacross 19 different locations, showing 12.
Our qualities as told by our client reviews: honest, responsive, dedicated, friendly, supportive, clear communication, local expert.
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Seller review
A real passion for property and people
4 days ago
A real passion for property and people

Ruebin went above and beyond to market our property, using marketing skills excelling all others. He is professional while being honest, and truly cares about his clients from start to finish.

Reuben Parkinson

Reuben Parkinson

  5   (1 review)
Seller review
Communicated
11 days ago
Communicated

Jane was a very good communicator for nearly a year during a difficult market In retrospect we probably started with too high a price so we finished up following the market down. Jane did regular open homes where possible as our apartment was still taking holiday rentals and was very good at keeping in touch with several possible buyers and also the building managers The tragic slip on the mountain took place while the apartment was on the market Jane negotiated with our final buyer and though the price was considerably below the asking price in the circumstances I was happy with the sale. Jane always remained upbeat in a difficult time and brought a satisfactory result

Jane Brown

Jane Brown

  4.9   (51 reviews)
Buyer review
Excellent, friendly and knowledgeable agent
about 2 months ago
Excellent, friendly and knowledgeable agent

Jane has excellent market knowledge that really helped us during the process to work out the best approach. Her kindness, approachability and friendly attitude made it such a breeze. Her honesty is what sets her apart. She was realistic and transparent with us. Nothing was a problem and she was always available to help and give us updates. We felt fully supported and trusted her 100%. It was great to know we could lean on her to help us with big decisions but we always felt fully in control of the decisions.

Jane Brown

Jane Brown

  4.9   (51 reviews)
Seller review
Outstanding service and excellent communication
about 2 months ago
Outstanding service and excellent communication

David was professional, knowledgeable, and a pleasure to work with throughout the entire sale of our property. He kept us informed every step of the way, communicated promptly, and was always available to answer any questions we had. His advice and market knowledge gave us confidence throughout the process, and he worked hard to achieve a successful outcome. We really appreciated his honesty, dedication, and commitment from start to finish. We would happily recommend David to anyone looking to buy or sell property.

David McFetridge

David McFetridge

  4.9   (11 reviews)
Buyer review
Felt misled and unsupported as a first-home buyer.
2 months ago
Felt misled and unsupported as a first-home buyer.

As a first-home buyer purchasing on my own, I expected clear communication, care and follow-through. Unfortunately, I felt unsupported and taken advantage of during and after this purchase. Before settlement, I repeatedly raised concerns about a noticeable smell throughout the property. It was agreed in the sale and purchase agreement that the home would receive a full deep clean and professional carpet clean before I moved in. The vendors and agent had weeks to arrange this, yet it was left until the day of settlement. What was completed appeared to be a quick wipe-down and mop rather than the thorough deep clean agreed to. I was later told that a clean carried out months earlier was considered sufficient, which did not reflect the condition of the home at settlement or what had been negotiated. After moving in, I discovered further issues, including a bathroom extraction fan that was not working and did not remove steam, as well as a non working heat pump, the home remaining unusually cold despite it being run constantly. These were significant issues I would have expected to be identified, disclosed or addressed before settlement. I also later became aware of concerning information about a previous renter, who has had reports of methamphetamine use - (and which ben stated it was owner occupied but it was not.) Once the sale was completed, I felt there was very little interest in helping resolve these issues, despite the agreed cleaning terms not being properly fulfilled. As a young, single first-home buyer, I relied heavily on the professionals involved and expected stronger advocacy and transparency. The process may have been efficient in getting the sale completed, but my overall experience left me feeling that completing the transaction mattered more than ensuring I received the property in the condition agreed. I would not recommend this agent to another first-home buyer who needs careful guidance and genuine post-sale support.

Team Theo

Team Theo

  4.9   (117 reviews)
Buyer review
Reliable, responsive and easy to deal with
3 months ago
Reliable, responsive and easy to deal with

Jane was excellent to work with and we felt that as the buyers she was looking after us and much as looking after the vendor. We found her knowledgeable, efficient and ethical. Would certainly recommend.

Jane Brown

Jane Brown

  4.9   (51 reviews)
Seller review
Jane kept us fully informed throughout the process and gave us reasonable expectations.
3 months ago
Jane kept us fully informed throughout the process and gave us reasonable expectations.

In a difficult market Jane made contact with everyone who may have had any interest in our property, for what ever reason. Jane obviously had many contacts who she reached out to and always told us their response in a timely manner. the property was on the market for about three weeks but that was enough for a successful result. Jane's advice minimised our stress which was great, she also helped us to have realistic expectations which ultimately was essential. Communication with Jane was frequent and we always felt that we were fully informed.

Jane Brown

Jane Brown

  4.9   (51 reviews)
Buyer review
Professional and Responsive
3 months ago
Professional and Responsive

Communication was always fast and relevant. Market knowledge was good. Always presented well and on time

Team Theo

Team Theo

  4.9   (117 reviews)
Buyer review
Ben is our dream come true makeršŸ˜
3 months ago
Ben is our dream come true makeršŸ˜

As first-home buyers, we had a lot of doubts and lacked experience throughout the process. Ben understood all of that and supported us tremendously from the beginning. I strongly believe that the reason we were able to secure this house was because of Ben. He was extremely professional in his approach, communicated clearly at every stage, and always stood by us with genuine support. He especially helped us a lot during the auction process, which made a huge difference for us. Ben is truly a reliable and professional agent, and I would confidently recommend him to anyone.

Team Theo

Team Theo

  4.9   (117 reviews)
Seller review
easy to deal wtih
3 months ago
easy to deal wtih

easy to deal with, good comms.

Team Theo

Team Theo

  4.9   (117 reviews)
Buyer review
A Wealth of property knowledge
3 months ago
A Wealth of property knowledge

Theo has always been a great agent to deal with is sharp, honest and always goes above and beyond we have dealt with Theo on a number of properties and always had a great experience.

Team Theo

Team Theo

  4.9   (117 reviews)
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Harcourts Mount Maunganui Advantage Realty Ltd
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