We signed up for a villa in a local retirement complex which necessitated the sale of our existing home within a short time frame. We chose Team Gretchen (Gretchen Paape and Erin Lambert) of Bayleys, because of their reputation and results they have achieved in Havelock North and its environs. We knew it was a difficult and unpredictable market we were entering into. Erin was the go to person on a day to day basis. Bayleys ran a focused and measured advertising campaign which was instrumental in the timely sale of our home. Erin responded to any of our queries promptly, in a professional manner and kept us fully informed throughout the process. She is the consummate real estate professional. Over the years, we have had dealings with a significant number of real estate companies. Bayleys, and in particular Erin, have lifted the real estate industry’s bar to another level for us. Paul and Cheryl

Erin Lambert

star   5   (2 reviews)

From the moment we met Tony we knew he was the man for the job. His impressive market knowledge and infectious positivity made the buying process simple and straightforward. What we were expecting to be stressful, turned into a pleasant experience. Tony was always available and has exceptional communication. Genuinely was there for us throughout the entire process. Was a pleasure to buy with Tony. Will not hesitate to reach out when it comes to selling down the track.

Tony Knaggs

star   4.8   (13 reviews)

Nothing is ever too much trouble for Gretchen, always quick to respond and with her team they are very efficient. Gretchen’s presentation is very professional- she is without a doubt the complete package when it comes to realestate agents in the Hawkes Bay. We achieved our desired result, and the process was enjoyable. We highly recommend Gretchen and her team.

Gretchen Paape

star   5   (182 reviews)

Understood our requirements and timescale, realistic assessment of our property, good marketing photography and description. Happily completed the sale in 4 weeks.

Tony Knaggs

star   4.8   (13 reviews)

Caleb kept us reassured through the whole selling process with his friendly and professional demeanour. We felt confident in his ability to get us the result we were after and he and his team well and truely delivered. As this was our first time selling he was fantastic at keeping us up to date and informed on what was required and how the sale was tracking. I couldn’t recommend him enough to anyone who’s looking at buying or selling a house.

Caleb Robinson

star   5   (28 reviews)

Working with Andrew to sell our home was a fantastic experience from start to finish. His understanding of the market was obvious right away, every suggestion he made, from how to present the house to when to list, felt spot‑on and made a real difference. He worked incredibly hard throughout the whole process, staying on top of every detail, communicating with buyers, and negotiating confidently on our behalf. Thanks to his effort and expertise, we ended up with a result that was better than we expected. We always felt informed, supported, and in very capable hands. If you want an agent who knows the market inside and out and genuinely puts in the work to get you the best outcome, Andrew is absolutely the best choice.

Andrew Rochester

star   5   (64 reviews)

Natasha was professional and approachable. She put us at ease from the outset, was clear on how we could best present how home to the market, and delivered a great result.

Natasha Bousfield

star   5   (26 reviews)

Andrew was great. Very helpful and helps making the process positive and care free. Had lots of local contacts to make the house ready for sale.

Andrew Rochester

star   5   (64 reviews)

To cut a long story short (about how great Tony was) From the first call to the extremely fast sale, Tony’s flawless service was impressive. A great guy to deal with, easy to get in touch with. Couldn’t have asked for a better agent. Keep up the good work Raz! Looking forward to working with you to get the next section SOLD!

Tony Rasmussen

star   4.8   (20 reviews)

excellent result to have achieved a sale in a very difficult market.

Gretchen Paape

star   5   (182 reviews)

Great communication skills with regular feed back on progress.

Tony Knaggs

star   4.8   (13 reviews)

We found Natasha extremely good to work with! Her communication and accessibility was outstanding. We will definitely be using her again in the near future.

Natasha Bousfield

star   5   (26 reviews)