Gretchen and her team provided us with excellent and prompt information. The communications were excellent. Gretchen was so friendly and professional to deal with without hype or unrealistic expectations so we felt we could rely on her advice. With a great outcome. Thank you!
Gretchen Paape
Gretchen Paape and her team have been outstanding throughout our entire property journey. Gretchen Paape and her team have been outstanding throughout our entire property journey. Over the past two years of searching for a home in Havelock North, Gretchen and Erin have consistently demonstrated the highest level of professionalism, responsiveness, and integrity. What truly set them apart was their authentic and personal approach that nothing ever felt transactional. They took the time to understand our needs, remained patient through multiple missed opportunities in competitive, multi-offer situations, and always treated us with genuine respect and care. The negotiation process was handled with a very high level of professionalism and care. Gretchen ensured clear, timely communication between ourselves and the vendors at every stage, which gave us confidence and clarity throughout. The process felt fair, transparent, and seamless, with all parties treated respectfully. Gretchen’s ability to balance both sides, manage expectations, and keep momentum without applying undue pressure was particularly impressive. Her promptness and attention to detail meant there were no delays or uncertainties, and we always felt well-informed and supported in making decisions. Overall, it was a smooth and highly professional negotiation experience, reflecting Gretchen’s expertise and integrity. Erin, as Gretchen’s executive assistant, was equally exceptional and highly personal, organised, communicative, and a pleasure to deal with at every step. Buying a home can be a stressful and emotional process, but Gretchen and Erin made it feel supported, transparent, and positive throughout. Their commitment, attention to detail, and unwavering professionalism are a credit to them and the wider Bayleys team. We are incredibly grateful and would highly recommend Gretchen and her team to anyone looking to buy or sell.
Gretchen Paape
We had a really positive experience working with Caleb, especially on the day we put in our offer. Caleb's communication style was clear and approachable, making the whole process easy to understand, and he explained everything in a way that felt simple and manageable. Throughout the process, he kept us consistently updated, so we always felt informed and confident about what was happening.
Caleb Robinson
Caleb is a tireless worker to do everything he can to help you sell your house. He's got a great team behind him, as well, helping with communications, house viewings, etc.
Caleb Robinson
Professional transaction of my home. Right from preparing the sale through to the final inspection. Would highly recommend Andrew, for anybody Considering selling.
Andrew Rochester
Regular updates on progress. Caleb has a great team working with him and very helpful when it come to questions re marketing and promotion. Great negotiating got us a good result considering the market at present
Caleb Robinson
We reached out to Natasha for a private viewing of the property we ended up being successful in purchasing. She was extremely quick to not only communicate back to us but to also arrange a private viewing within a short space of time. Upon meeting Natasha, she was extremely friendly and approachable. She made us feel genuinely supported during the whole buying process. We would highly recommend her to anyone, she was truly both professional and a pleasure to work with.
Natasha Bousfield
Natasha Bousfield was outstanding from start to finish. She was highly professional, incredibly organised and across every detail. Her communication was clear, timely, and proactive, so we always knew exactly where things stood and what the next steps were. Her market knowledge and guidance were excellent. Our property was marketed beautifully and her advice throughout the campaign gave us real confidence that we were making the right decisions at the right time. When it came to the auction process, Natasha handled everything calmly and confidently, while representing our interests strongly. Her approach helped deliver a fantastic result on auction day. This is the second home we’ve sold with Natasha, and we’ve also bought through her. Each time, she has been consistent, responsive, and clear in her advice, making the whole process feel smooth and well managed. We would recommend Natasha without hesitation and would absolutely work with her again.
Natasha Bousfield
We signed up for a villa in a local retirement complex which necessitated the sale of our existing home within a short time frame. We chose Team Gretchen (Gretchen Paape and Erin Lambert) of Bayleys, because of their reputation and results they have achieved in Havelock North and its environs. We knew it was a difficult and unpredictable market we were entering into. Erin was the go to person on a day to day basis. Bayleys ran a focused and measured advertising campaign which was instrumental in the timely sale of our home. Erin responded to any of our queries promptly, in a professional manner and kept us fully informed throughout the process. She is the consummate real estate professional. Over the years, we have had dealings with a significant number of real estate companies. Bayleys, and in particular Erin, have lifted the real estate industry’s bar to another level for us. Paul and Cheryl
Erin Lambert
From the moment we met Tony we knew he was the man for the job. His impressive market knowledge and infectious positivity made the buying process simple and straightforward. What we were expecting to be stressful, turned into a pleasant experience. Tony was always available and has exceptional communication. Genuinely was there for us throughout the entire process. Was a pleasure to buy with Tony. Will not hesitate to reach out when it comes to selling down the track.
Tony Knaggs
Nothing is ever too much trouble for Gretchen, always quick to respond and with her team they are very efficient. Gretchen’s presentation is very professional- she is without a doubt the complete package when it comes to realestate agents in the Hawkes Bay. We achieved our desired result, and the process was enjoyable. We highly recommend Gretchen and her team.
Gretchen Paape
Understood our requirements and timescale, realistic assessment of our property, good marketing photography and description. Happily completed the sale in 4 weeks.
Tony Knaggs
Bayleys Havelock North
