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Our reviews

  5  
363 reviewsacross 43 different locations, showing 12.
Our qualities as told by our client reviews: supportive, strategic, responsive, well-prepared, friendly, local expert, clear communication.
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Buyer review
Excellent experience
2 months ago
Excellent experience

We had a really positive experience working with Caleb, especially on the day we put in our offer. Caleb's communication style was clear and approachable, making the whole process easy to understand, and he explained everything in a way that felt simple and manageable. Throughout the process, he kept us consistently updated, so we always felt informed and confident about what was happening.

Caleb Robinson

Caleb Robinson

  5   (25 reviews)
Seller review
Tireless Worker
2 months ago
Tireless Worker

Caleb is a tireless worker to do everything he can to help you sell your house. He's got a great team behind him, as well, helping with communications, house viewings, etc.

Caleb Robinson

Caleb Robinson

  5   (25 reviews)
Seller review
Top Shelf agent to deal with.
2 months ago
Top Shelf agent to deal with.

Professional transaction of my home. Right from preparing the sale through to the final inspection. Would highly recommend Andrew, for anybody Considering selling.

Andrew Rochester

Andrew Rochester

  5   (62 reviews)
Seller review
Great local knowledge and communication
3 months ago
Great local knowledge and communication

Regular updates on progress. Caleb has a great team working with him and very helpful when it come to questions re marketing and promotion. Great negotiating got us a good result considering the market at present

Caleb Robinson

Caleb Robinson

  5   (25 reviews)
Buyer review
Friendly, efficient and easy to communicate with
3 months ago
Friendly, efficient and easy to communicate with

We reached out to Natasha for a private viewing of the property we ended up being successful in purchasing. She was extremely quick to not only communicate back to us but to also arrange a private viewing within a short space of time. Upon meeting Natasha, she was extremely friendly and approachable. She made us feel genuinely supported during the whole buying process. We would highly recommend her to anyone, she was truly both professional and a pleasure to work with.

Natasha Bousfield

Natasha Bousfield

  5   (26 reviews)
Seller review
Exceptional service, expert guidance and a fantastic result
3 months ago
Exceptional service, expert guidance and a fantastic result

Natasha Bousfield was outstanding from start to finish. She was highly professional, incredibly organised and across every detail. Her communication was clear, timely, and proactive, so we always knew exactly where things stood and what the next steps were. Her market knowledge and guidance were excellent. Our property was marketed beautifully and her advice throughout the campaign gave us real confidence that we were making the right decisions at the right time. When it came to the auction process, Natasha handled everything calmly and confidently, while representing our interests strongly. Her approach helped deliver a fantastic result on auction day. This is the second home we’ve sold with Natasha, and we’ve also bought through her. Each time, she has been consistent, responsive, and clear in her advice, making the whole process feel smooth and well managed. We would recommend Natasha without hesitation and would absolutely work with her again.

Natasha Bousfield

Natasha Bousfield

  5   (26 reviews)
Seller review
A stress free experience in a moving and unpredictable market.
3 months ago
A stress free experience in a moving and unpredictable market.

We signed up for a villa in a local retirement complex which necessitated the sale of our existing home within a short time frame. We chose Team Gretchen (Gretchen Paape and Erin Lambert) of Bayleys, because of their reputation and results they have achieved in Havelock North and its environs. We knew it was a difficult and unpredictable market we were entering into. Erin was the go to person on a day to day basis. Bayleys ran a focused and measured advertising campaign which was instrumental in the timely sale of our home. Erin responded to any of our queries promptly, in a professional manner and kept us fully informed throughout the process. She is the consummate real estate professional. Over the years, we have had dealings with a significant number of real estate companies. Bayleys, and in particular Erin, have lifted the real estate industry’s bar to another level for us. Paul and Cheryl

Erin Lambert

Erin Lambert

  5   (2 reviews)
Buyer review
Remarkable…
3 months ago
Remarkable…

From the moment we met Tony we knew he was the man for the job. His impressive market knowledge and infectious positivity made the buying process simple and straightforward. What we were expecting to be stressful, turned into a pleasant experience. Tony was always available and has exceptional communication. Genuinely was there for us throughout the entire process. Was a pleasure to buy with Tony. Will not hesitate to reach out when it comes to selling down the track.

Tony Knaggs

Tony Knaggs

  4.9   (11 reviews)
Seller review
Responsive
3 months ago
Responsive

Nothing is ever too much trouble for Gretchen, always quick to respond and with her team they are very efficient. Gretchen’s presentation is very professional- she is without a doubt the complete package when it comes to realestate agents in the Hawkes Bay. We achieved our desired result, and the process was enjoyable. We highly recommend Gretchen and her team.

Gretchen Paape

Gretchen Paape

  5   (178 reviews)
Seller review
Professional, friendly and efficient
3 months ago
Professional, friendly and efficient

Understood our requirements and timescale, realistic assessment of our property, good marketing photography and description. Happily completed the sale in 4 weeks.

Tony Knaggs

Tony Knaggs

  4.9   (11 reviews)
Seller review
Incredibly knowledgeable and informative putting us at ease through the whole process
3 months ago
Incredibly knowledgeable and informative putting us at ease through the whole process

Caleb kept us reassured through the whole selling process with his friendly and professional demeanour. We felt confident in his ability to get us the result we were after and he and his team well and truely delivered. As this was our first time selling he was fantastic at keeping us up to date and informed on what was required and how the sale was tracking. I couldn’t recommend him enough to anyone who’s looking at buying or selling a house.

Caleb Robinson

Caleb Robinson

  5   (25 reviews)
Seller review
Andrew Delivered Exceptional Results with True Professionalism
4 months ago
Andrew Delivered Exceptional Results with True Professionalism

Working with Andrew to sell our home was a fantastic experience from start to finish. His understanding of the market was obvious right away, every suggestion he made, from how to present the house to when to list, felt spot‑on and made a real difference. He worked incredibly hard throughout the whole process, staying on top of every detail, communicating with buyers, and negotiating confidently on our behalf. Thanks to his effort and expertise, we ended up with a result that was better than we expected. We always felt informed, supported, and in very capable hands. If you want an agent who knows the market inside and out and genuinely puts in the work to get you the best outcome, Andrew is absolutely the best choice.

Andrew Rochester

Andrew Rochester

  5   (62 reviews)
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