Bayleys Coatesville (Bayleys Realty Group Ltd)

We cannot recommend Ailsa McArthur enough, she is highly experienced and professional in all aspects of buying and selling. Ailsa communicates well on any level between buyer and seller, gives a hundred per cent and long hours in achieving a positive outcome. Her attention to detail, patience and local market knowledge in exemplary. She has a warmth when greeting you and a genuine smile that puts you at ease which gives confidence she is the right person to be acting for you whether buying or selling. Having bought and sold many properties we agree Ailsa is one of the best.

Ailsa McArthur

star   5   (109 reviews)

We honestly couldn’t have asked for a better team to guide us through this journey. From start to finish, Ailsa and Chelsea went above and beyond in every possible way, and we are so incredibly grateful for all the time, effort, care, and dedication they put into our listing. The marketing was pulled together beautifully, and their attention to detail was outstanding. They were so supportive throughout the entire process, always willing to help wherever needed, even lending their own items to help with staging. It’s those extra touches that really show how much they care and how invested they are in achieving the best possible outcome for their clients. Throughout the auction process, their communication was exceptional. They kept us informed every step of the way, answered our questions, and made sure we always knew what was happening. This gave us so much confidence and reassurance during what can be a stressful and emotional time. What really stood out was their genuine care, professionalism, teamwork, and willingness to go the extra mile. We always felt supported, valued, and in incredibly good hands. We cannot recommend them highly enough. If you’re looking for agents who are passionate, dedicated, proactive, and truly committed to their clients, these are the people you want in your corner. Thank you both for everything you did for us. You made the whole experience so much better, and we will always appreciate the incredible effort you put in!

Ailsa McArthur

star   5   (109 reviews)

We had a fantastic experience working with Deb! She was kind, professional, and incredibly responsive throughout the process. She was wonderful to work with, particularly when it came to communicating and working alongside the buyers, helping everything run smoothly. Her positive attitude and great communication made the whole experience a pleasure. We wouldn’t hesitate to recommend her to anyone looking for a fantastic real estate agent. Thank you for being so great to work with!

Deb Manning

star   5   (2 reviews)

Excellent result and highly professional service. Deb and her team handled a challenging mortgagee sale and achieved a very good outcome for the Bank. Highly recommended.

Deb Manning

star   5   (2 reviews)

Our experiences were with both Chelsea and Ailsa and we feel their Team Ailsa approach works well with the demanding open home schedule they operate with. Both Chelsea and Ailsa had a lot of contact with us, both were involved from day 1, both had input into the marketing and assisting with the presentation advice for our property and both brought offers to us. They seemed to handle their own enquiry and feedback to us and indeed presentation of offers but when it got down to the nitty gritty it was clear they were both involved as a team and some seniority in negotiations sitting with Ailsa. It was a real pleasure to deal with both Chelsea and Ailsa. Chelsea is clearly picking up the reins well and is forging her own path as a professional. We found them both to be “open ears” to our ideas, very responsive with our request for data and very friendly and regular with their feedback and meetings. They also did not hesitate to politely steer us towards some marketing ideas their experience told them would help, and again politely advise us with next steps when enquiry was stalling which was clearly induced by a slow market. When it came to eventually finding respectable buyers, I think Ailsa came into her own. She had allowed us to deflect lowball offers from others and carefully and professionally negotiated with both the buyer and ourselves to secure the sale. We believe Ailsa and Chelsea and their team approach to be at the top of their game and we would highly recommend them to prospective sellers.

Ailsa McArthur

star   5   (109 reviews)

I’ve been extremely happy with the way Ailsa has handled the sale of my property. Her communication has been excellent throughout: prompt, clear and proactive. I’ve always felt informed about what was happening and what the next steps were. Ailsa has a great eye for detail and is very thorough, which has made the whole process feel well managed. I’ve value her knowledge of the local market. Her advice has been practical, well considered and grounded. She has a strong understanding of both the area and current buyer activity. I’d also add Ailsa, and her team are very approachable, professional and very easy to work with. I’ve felt in very capable hands. A special mention that on Ailsa’s team is the talented Chelsea Allen. Chelsea was key to securing my sale. She is an asset to any sales process and compliments Ailsa beautifully. Chelsea particularly helped getting fantastic marketing photos, as well as supporting negotiations. I would very happily recommend Ailsa and Chelsea. Definitely call them!

Ailsa McArthur

star   5   (109 reviews)