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  4.9  
116 reviewsacross 4 different locations, showing 12.
5 days ago
Very trustworthy and excellent communication

Shane and Kaitlin were amazing at explaining the process in an easy to understand way. Great communication and experience. Made everything very pleasant.

Shane Groom

Shane Groom

  4.9   (83 reviews)
8 days ago
Genuine and great communicator

From our first contact with Shane and Kaitlin we found them to be upfront and honest and felt that they genuinely wanted a good result for us. They helped us have a realistic expectation for our house sale and gave great practical tips on how to get our house ready. Throughout the process we found they were very good at communicating, always responding quickly to anything we asked, and never made us feel like we were asking silly questions. We felt that we could really trust them and that they were honest with us the whole way along. When we had a good result it felt like they really cared and were happy with us about it. We can't recommend them highly enough, they really stand out amongst the real estate agents we've come across.

Shane Groom

Shane Groom

  4.9   (83 reviews)
10 days ago
Amazing support from start to finish, Shane guided us with patience and answered every question.

Shane’s communication was exceptional throughout the entire process — always clear, patient, and easy to understand. His market knowledge is outstanding, and he confidently guided us through every step with well‑explained insights that made decision‑making much easier. His negotiation skills were impressive, and he consistently worked in our best interests while keeping us fully informed. We appreciated his fast responses and the fact that he was willing to assist after hours whenever needed. Shane’s professionalism stood out from beginning to end, and we felt genuinely supported at every stage. We will definitely recommend his services to anyone looking for a reliable, knowledgeable, and highly professional agent.

Shane Groom

Shane Groom

  4.9   (83 reviews)
13 days ago
Trustworthy, genuine, committed and truly here for us.

A truly outstanding agent — trustworthy, proactive, and genuinely invested in helping us. He kept us well informed, was always friendly and helpful, and never wasted our time. His commitment to making the process seamless was clear from day one. We always felt he was here for us, and that made all the difference.

Shane Groom

Shane Groom

  4.9   (83 reviews)
14 days ago
Exceeded Expectations

Shane and Kaitlin at Barfoot & Thompson Tuakau were amazing. As first home buyers, they made the seemingly daunting process smooth and easy. We are beyond thankful for their insight and support during the whole process. They kept us up-to-date throughout and worked extremely hard behind the scenes. We could not be more satisfied and highly recommend your team. Thank you so very much for all your hard work and dedication; it did not go unnoticed.

Shane Groom

Shane Groom

  4.9   (83 reviews)
20 days ago
Honest, upfront, knowledge of the local market

We choose Shane because he is active in our community. That in turn proved he was very active in promoting our property sale and getting us a good result. Shane went over and above expectation when an unexpected issue arose and he found solutions.

Shane Groom

Shane Groom

  4.9   (83 reviews)
2 months ago
Incredible result!!!

Selling our home was a massive team effort by Shane, Kaitlin Thompson, Nicola McPherson, and Payton Murphy. We needed a quick sale, and boy, did they deliver! Shane’s expert local knowledge guided us down the perfect path. We are so grateful for the professionalism, energy, and teamwork all four brought to the table to give us a fast, seamless sale. We are thrilled for our next chapter and send a huge thank you to the entire team!

Shane Groom

Shane Groom

  4.9   (83 reviews)
3 months ago
Amazing experience buying our first family home!

Both Shane and Kaitlin were absolutely amazing! We first started looking back in November and Kaitlin has been super helpful along our journey of finding the prefect house for us! It's been a long process but we are so grateful for all the support and communication along the way! Would highly recommend Shane and his team to anyone looking to buy or sell! Thanks team!! 😊

Shane Groom

Shane Groom

  4.9   (83 reviews)
3 months ago
Calm, professional and easy to work with. Great communication and a successful result

Shane was great to work with throughout the sale of our property. He was calm, responsive, and easy to talk to, and we really appreciated how well he communicated with us during the process. He listened to our suggestions, took our views on board, and never made us feel pressured. Shane also went above and beyond in helping us get the property ready for sale after tenant damage, especially as we lived out of town. He helped us manage trades, kept things moving, and made the whole renovation and preparation process much easier for us. He even brought in a load of bark himself, which we really appreciated. The property took a little longer to sell in the current market, but Shane stayed steady and professional, and we ended up with multiple contracts and a result we were very happy with. We would happily recommend Shane to anyone looking for an agent who is professional, approachable, and easy to work with.

Shane Groom

Shane Groom

  4.9   (83 reviews)
4 months ago
Excellent communicator

Fast efficient sale with good clear communication to tenants and between purchaser and vendor. Shane is great to deal with and achieved the price I wanted.

Shane Groom

Shane Groom

  4.9   (83 reviews)
4 months ago
Fantastic from start to finish

Shane Groom was fantastic to work with from start to finish. He was professional, easy to communicate with, and genuinely had my best interests in mind throughout the sale. Shane kept me well informed at every stage and made the whole process smooth and stress‑free. I couldn’t be happier with the result and would highly recommend him to anyone looking to sell their home.

Shane Groom

Shane Groom

  4.9   (83 reviews)
5 months ago
Fantastic!

Pam and Whitney worked with us from the start like we were a team aiming for the same goal. They were on the ball with buyers and the offer we ended up accepting was in the exact price range of our expectations and their appraisal. They have kept us in the loop from start to finish. Nothing was too much bother. I would highly recommend working with Pam and Whitney.

Pamela Dunn

Pamela Dunn

  4.9   (58 reviews)
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