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  4.9  
118 reviewsacross 4 different locations, showing 12.
about 1 month ago
Great experience

Shane was very informative and honest. Was willing to help wherever needed to make the whole experience easier. Highly recommend.

Shane Groom

Shane Groom

  4.9   (84 reviews)
about 1 month ago
Very hard-working agent!

Pam was amazing. She was so friendly, so helpful and very proactive, and we found her really easy to get on with. She negotiated fairly on our behalf and practically fixed problems before we were even aware they existed! She was incredibly knowledgeable and very professional while still being approachable. She kept us up to date with everything, which was very much appreciated as we were on holiday overseas during the last bit of the sale. Having never sold a property in NZ before, I doubt we would have survived the process without her. She became a friend as well as our real estate agent.

Pamela Dunn

Pamela Dunn

  4.9   (59 reviews)
about 2 months ago
Very trustworthy and excellent communication

Shane and Kaitlin were amazing at explaining the process in an easy to understand way. Great communication and experience. Made everything very pleasant.

Shane Groom

Shane Groom

  4.9   (84 reviews)
about 2 months ago
Genuine and great communicator

From our first contact with Shane and Kaitlin we found them to be upfront and honest and felt that they genuinely wanted a good result for us. They helped us have a realistic expectation for our house sale and gave great practical tips on how to get our house ready. Throughout the process we found they were very good at communicating, always responding quickly to anything we asked, and never made us feel like we were asking silly questions. We felt that we could really trust them and that they were honest with us the whole way along. When we had a good result it felt like they really cared and were happy with us about it. We can't recommend them highly enough, they really stand out amongst the real estate agents we've come across.

Shane Groom

Shane Groom

  4.9   (84 reviews)
about 2 months ago
Amazing support from start to finish, Shane guided us with patience and answered every question.

Shane’s communication was exceptional throughout the entire process — always clear, patient, and easy to understand. His market knowledge is outstanding, and he confidently guided us through every step with well‑explained insights that made decision‑making much easier. His negotiation skills were impressive, and he consistently worked in our best interests while keeping us fully informed. We appreciated his fast responses and the fact that he was willing to assist after hours whenever needed. Shane’s professionalism stood out from beginning to end, and we felt genuinely supported at every stage. We will definitely recommend his services to anyone looking for a reliable, knowledgeable, and highly professional agent.

Shane Groom

Shane Groom

  4.9   (84 reviews)
about 2 months ago
Trustworthy, genuine, committed and truly here for us.

A truly outstanding agent — trustworthy, proactive, and genuinely invested in helping us. He kept us well informed, was always friendly and helpful, and never wasted our time. His commitment to making the process seamless was clear from day one. We always felt he was here for us, and that made all the difference.

Shane Groom

Shane Groom

  4.9   (84 reviews)
about 2 months ago
Exceeded Expectations

Shane and Kaitlin at Barfoot & Thompson Tuakau were amazing. As first home buyers, they made the seemingly daunting process smooth and easy. We are beyond thankful for their insight and support during the whole process. They kept us up-to-date throughout and worked extremely hard behind the scenes. We could not be more satisfied and highly recommend your team. Thank you so very much for all your hard work and dedication; it did not go unnoticed.

Shane Groom

Shane Groom

  4.9   (84 reviews)
2 months ago
Honest, upfront, knowledge of the local market

We choose Shane because he is active in our community. That in turn proved he was very active in promoting our property sale and getting us a good result. Shane went over and above expectation when an unexpected issue arose and he found solutions.

Shane Groom

Shane Groom

  4.9   (84 reviews)
4 months ago
Incredible result!!!

Selling our home was a massive team effort by Shane, Kaitlin Thompson, Nicola McPherson, and Payton Murphy. We needed a quick sale, and boy, did they deliver! Shane’s expert local knowledge guided us down the perfect path. We are so grateful for the professionalism, energy, and teamwork all four brought to the table to give us a fast, seamless sale. We are thrilled for our next chapter and send a huge thank you to the entire team!

Shane Groom

Shane Groom

  4.9   (84 reviews)
5 months ago
Amazing experience buying our first family home!

Both Shane and Kaitlin were absolutely amazing! We first started looking back in November and Kaitlin has been super helpful along our journey of finding the prefect house for us! It's been a long process but we are so grateful for all the support and communication along the way! Would highly recommend Shane and his team to anyone looking to buy or sell! Thanks team!! 😊

Shane Groom

Shane Groom

  4.9   (84 reviews)
5 months ago
Calm, professional and easy to work with. Great communication and a successful result

Shane was great to work with throughout the sale of our property. He was calm, responsive, and easy to talk to, and we really appreciated how well he communicated with us during the process. He listened to our suggestions, took our views on board, and never made us feel pressured. Shane also went above and beyond in helping us get the property ready for sale after tenant damage, especially as we lived out of town. He helped us manage trades, kept things moving, and made the whole renovation and preparation process much easier for us. He even brought in a load of bark himself, which we really appreciated. The property took a little longer to sell in the current market, but Shane stayed steady and professional, and we ended up with multiple contracts and a result we were very happy with. We would happily recommend Shane to anyone looking for an agent who is professional, approachable, and easy to work with.

Shane Groom

Shane Groom

  4.9   (84 reviews)
6 months ago
Excellent communicator

Fast efficient sale with good clear communication to tenants and between purchaser and vendor. Shane is great to deal with and achieved the price I wanted.

Shane Groom

Shane Groom

  4.9   (84 reviews)
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