Our profile

Our reviews

  4.9  
110 reviewsacross 4 different locations, showing 12.
20 days ago
Incredible result!!!

Selling our home was a massive team effort by Shane, Kaitlin Thompson, Nicola McPherson, and Payton Murphy. We needed a quick sale, and boy, did they deliver! Shane’s expert local knowledge guided us down the perfect path. We are so grateful for the professionalism, energy, and teamwork all four brought to the table to give us a fast, seamless sale. We are thrilled for our next chapter and send a huge thank you to the entire team!

Shane Groom

Shane Groom

  4.9   (77 reviews)
about 2 months ago
Amazing experience buying our first family home!

Both Shane and Kaitlin were absolutely amazing! We first started looking back in November and Kaitlin has been super helpful along our journey of finding the prefect house for us! It's been a long process but we are so grateful for all the support and communication along the way! Would highly recommend Shane and his team to anyone looking to buy or sell! Thanks team!! 😊

Shane Groom

Shane Groom

  4.9   (77 reviews)
about 2 months ago
Calm, professional and easy to work with. Great communication and a successful result

Shane was great to work with throughout the sale of our property. He was calm, responsive, and easy to talk to, and we really appreciated how well he communicated with us during the process. He listened to our suggestions, took our views on board, and never made us feel pressured. Shane also went above and beyond in helping us get the property ready for sale after tenant damage, especially as we lived out of town. He helped us manage trades, kept things moving, and made the whole renovation and preparation process much easier for us. He even brought in a load of bark himself, which we really appreciated. The property took a little longer to sell in the current market, but Shane stayed steady and professional, and we ended up with multiple contracts and a result we were very happy with. We would happily recommend Shane to anyone looking for an agent who is professional, approachable, and easy to work with.

Shane Groom

Shane Groom

  4.9   (77 reviews)
3 months ago
Excellent communicator

Fast efficient sale with good clear communication to tenants and between purchaser and vendor. Shane is great to deal with and achieved the price I wanted.

Shane Groom

Shane Groom

  4.9   (77 reviews)
3 months ago
Fantastic from start to finish

Shane Groom was fantastic to work with from start to finish. He was professional, easy to communicate with, and genuinely had my best interests in mind throughout the sale. Shane kept me well informed at every stage and made the whole process smooth and stress‑free. I couldn’t be happier with the result and would highly recommend him to anyone looking to sell their home.

Shane Groom

Shane Groom

  4.9   (77 reviews)
4 months ago
Fantastic!

Pam and Whitney worked with us from the start like we were a team aiming for the same goal. They were on the ball with buyers and the offer we ended up accepting was in the exact price range of our expectations and their appraisal. They have kept us in the loop from start to finish. Nothing was too much bother. I would highly recommend working with Pam and Whitney.

Pamela Dunn

Pamela Dunn

  4.9   (58 reviews)
4 months ago
Pam and Whitney have been an absolute pleasure. Professional, friendly, and great at what they do!

Friendly, professional, knowledgeable, and all round wonderful agents. We'd looked at hundreds of properties, and were sick and tired of dealing with the myriad of agents who talked plaque just to make a sale. Pam and Whitney were honest, reliable, and a breath of fresh air! Frankly, it was their approach that sealed the deal for us and made us feel comfortable about buying our beautiful new property. Yay Pam and Whitney!!! Highly reccomend :)

Pamela Dunn

Pamela Dunn

  4.9   (58 reviews)
6 months ago
Excellent communicator, very efficient

Was a pleasure working with Pam, right from the start she was organised with a list of properties to look at that fitted our criteria, and made the viewing of them efficient for us. She was very helpful in all aspects of the buying journey, making the purchase agreement process easy, recommending suitable businesses for professional inspections and helping arrange access to the property for them. Very honest and reliable, would definitely recommend!

Pamela Dunn

Pamela Dunn

  4.9   (58 reviews)
6 months ago
Gave good feedback

Thank you to Shane and the team for the efforts you put into selling our house. From liaising with the council to communicating with neighbours and ensuring our tenants felt comfortable throughout the process. We appreciate all your hard work to get the the house sold.

Shane Groom

Shane Groom

  4.9   (77 reviews)
6 months ago
You did the great work

We recently sold our home at Tuakau with Pamela Dunn from Barfoot & Thompson Tuakau, and we couldn’t have asked for a better experience. Right from the first meeting, Pamela made us feel at ease. She was friendly, professional, and clearly knew the local market inside and out. What really stood out was how much she genuinely cared not just about selling the house, but about us feeling informed, comfortable, and confident throughout the process. She gave us great advice on how to present the property and kept us updated every step of the way. Her communication was always clear, honest, and reassuring. Pamela’s marketing approach brought in a lot of interest, and when it came time to negotiate, she really went the extra mile. Thanks to her hard work, we ended up with a fantastic result that we’re very happy with. We’re incredibly grateful and wouldn’t hesitate to recommend her to anyone looking to sell or buy a house. Thank you so much, Pamela!

Pamela Dunn

Pamela Dunn

  4.9   (58 reviews)
6 months ago
Shane is a one in a million Salesman

Shane took over from a previous Agent from within the Barfoot & Thompson Team, he was motivated and clearly there to help with anything he could, he was honest and explained everything in detail which replaced our trust towards Agents. He kept us up to date with everything sending through weekly reports, weekly meetings with us to explain what was happening. Shane also brought his daughter on board Kaitlin how is new to the industry (apart from having Dad doing it) and she was absolutely wonderful and helpful also. We highly recommend Team Groom with Selling your home, we haven’t had the pleasure yet with purchasing a New Home with Team Groom but can definitely guarantee we will have the pleasure in the new year when we go to buy a New Home as there is no one else out there I would trust with honesty and been upfront. Go Team Groom

Shane Groom

Shane Groom

  4.9   (77 reviews)
6 months ago
Exceptional market insight!

I had met Shane approximately 12 months prior to deciding to sell my home. At that time he was conducting Open Homes in a 55's plus Lifestyle Village, in Tuakau. During our conversations I found his knowledge and advise of each property informative and felt that his 'no push mannerismn' was quite refreshing. When I was offered the opportunity for a private sale [to purchase a unit in the same complex this year] I immediately contacted Shane. Not only did he do justice in his advertisement for my existing property, but also reviewed the Sale & Purchase Agreement for my private purchase, for which he would receive no commission fee. I found his advise exemplitory and feel that anyone looking for a real estate agent, who goes that extra mile should consider his services. advise me of Clauses which should be included in the agreement

Shane Groom

Shane Groom

  4.9   (77 reviews)
1 - 12 of 110
© 2026 RateMyAgent