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  4.9  
120 reviewsacross 4 different locations, showing 12.
almost 2 years ago
Simplifying the sale process with care and attention

We engaged with Shane early in our decision to sell and found his advice and knowledge useful. When it came to selling our house, Shane talked us through all of the options in a frank and unbiased manner. Shane's assessments were based on a good understanding of the market and were thorough and honest. His communication was prompt and clear. It was a pleasure to work with Shane. We were impressed with the professionalism Shane showed throughout. He worked hard for us and got a great result.

Shane Groom

Shane Groom

  4.9   (86 reviews)
almost 2 years ago
Fantastic agent

Shane was very knowledgeable about the market and very professional he did great work updating us after each open home/inspection and gave us an in depth review every week

Shane Groom

Shane Groom

  4.9   (86 reviews)
almost 2 years ago
Knowledgable and professional

We had an excellent experience working with Shane as our real estate agent. He was incredibly professional, knowledgeable, and approachable throughout the entire process. Nothing was ever too much trouble for him, and he always went above and beyond to ensure we were well taken care of. When we missed out on a property, Shane didn’t miss a beat—he quickly found us another great option, showing just how dedicated he is to his clients. We couldn’t be happier with the service he provided and are thrilled with the home he helped us secure. We highly recommend Shane to anyone looking for a real estate agent!

Shane Groom

Shane Groom

  4.9   (86 reviews)
almost 2 years ago
Going the Extra Mile

Our father’s deceased estate, and as trustees my sisters and I lived away from the property. Shane communicated exceptionally well with both of us and went out of his way to do a lot of extra things for us.

Shane Groom

Shane Groom

  4.9   (86 reviews)
about 2 years ago
Professional and reliable!

We had a great experience working with Shane to sell our investment property in Tuakau. He was very responsive to what we needed and available to assist with access to the property as we didn't live nearby. We would totally recommend Shane to future buyer and sellers! Thanks Shane :-)

Shane Groom

Shane Groom

  4.9   (86 reviews)
about 2 years ago
So easygoing and pleasant

From the moment we met Shane, he was very pleasant and up front about the details of the home we purchased. There were a couple of flaws which Shane pointed out immediately, and did not glaze over the details. Communication was excellent, and really made us feel like he put us first. We were first home buyers, met a few agents and visited a few open homes, no one was more attentive to us than Shane. The property was up for auction, we advised Shane that we will not attend the auction, but would like to put an offer if the property passed on auction day. Shane advised to get an offer ready, and we were lucky to have our offer accepted after a round of negotiation. Even after going unconditional, Shane went to lengths to sort out some minor issues, and we really appreciated that. We highly recommend Shane, both for sellers and buyers. He is very professional and at the same time personable. He works meticulously to make the whole process as simple as possible. We appreciate your efforts Shane, and thank you for making our first home purchase a breeze.

Shane Groom

Shane Groom

  4.9   (86 reviews)
about 2 years ago
Excellent Service

From the first viewing we felt at ease with Pam. She was welcoming, informative and helpful. She was responsive to our questions and requests for extra information. Pam went the extra mile and offered to be at the property when the power company required someone onsite for the power reconnection. She also arranged for the garden to be weeded, shrubs trimmed and lawn mowed prior to move in date (vendor was based overseas). It was really appreciated. Pam met us onsite to hand over the keys and made sure everything was in order. She also gave us a courtesy call the following week to see how we were, how the move in went and to advise us what day the rubbish bins needed to be out. Very thoughtful and caring. Thank you Pam for making the journey a smooth process.

Pamela Dunn

Pamela Dunn

  4.9   (59 reviews)
about 2 years ago
Brilliant, couldn't have asked for better.

Selling your home can be a daunting process, especially in our case of a relationship separation whilst living in a separation country to the property itself. Throughout the process, Pam was incredibly supportive and kind. She demonstrated extensive knowledge, particularly in the local market. When the house went under contract; Pam went above and beyond - organizing water blasting & gardening, even personally getting involved. Her empathy & understanding of our situation, being overseas with limited finances, made a challenging process much easier. A heartfelt thank you to Pam. If I ever sell in Auckland again, you'd be my first call. Highly Recommended to all.

Pamela Dunn

Pamela Dunn

  4.9   (59 reviews)
about 2 years ago
The outcome was unexpected

My agent was definitely a huge help in all aspects of this purchase. When things went wrong he was there to help. Meaning that I purchased a house I didn't think I could.

Shane Groom

Shane Groom

  4.9   (86 reviews)
about 2 years ago
Genuine care and support

We had an amazing experience working with Pamela while buying our first home. From the very beginning, she was incredibly knowledgeable and attentive to our needs. She guided us through every step of the process, making it feel seamless and stress-free. Her dedication and expertise helped us find the perfect home that fit our budget and preferences. We truly appreciate her hard work and commitment to ensuring we had a positive experience. We highly recommend Pamela to anyone looking to buy a home! She is truely a Gem of person😊

Pamela Dunn

Pamela Dunn

  4.9   (59 reviews)
about 2 years ago
Effortless

We met Pamela at one viewing which another buyer got the house, we stayed in touch with Pamela and Pamela with us and always informing us with new properties as we explained we are ready to buy just need the right house. what i liked most is Pamela never pushed us into any deal and never hassled us allot with calls and messages but stayed in touch enough to make us feel she is more there for support and assist us that trying to get a sale out of us. It felt like it became more a partnership trying to help us instead of a rush to sell us a house. We viewed many homes and Pamela started seeing what we like and dislike and then we started looking at homes that is more fit for us until we found one. if we sell or look for another home in the future Pamela will be the 1st person i will reach out to to help us. The thing I used to hate about buying a house is agents who keep calling non stop or push and push and push. Pamela was the opposite which was awesome, same as walking in a shops and get bombarded with sales people trying to sell you something.

Pamela Dunn

Pamela Dunn

  4.9   (59 reviews)
about 2 years ago
Excellent

Great communication & professionalism.

Pamela Dunn

Pamela Dunn

  4.9   (59 reviews)
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