We had a great experience working with Shane to sell our investment property in Tuakau. He was very responsive to what we needed and available to assist with access to the property as we didn't live nearby. We would totally recommend Shane to future buyer and sellers! Thanks Shane :-)
Shane Groom
From the moment we met Shane, he was very pleasant and up front about the details of the home we purchased. There were a couple of flaws which Shane pointed out immediately, and did not glaze over the details. Communication was excellent, and really made us feel like he put us first. We were first home buyers, met a few agents and visited a few open homes, no one was more attentive to us than Shane. The property was up for auction, we advised Shane that we will not attend the auction, but would like to put an offer if the property passed on auction day. Shane advised to get an offer ready, and we were lucky to have our offer accepted after a round of negotiation. Even after going unconditional, Shane went to lengths to sort out some minor issues, and we really appreciated that. We highly recommend Shane, both for sellers and buyers. He is very professional and at the same time personable. He works meticulously to make the whole process as simple as possible. We appreciate your efforts Shane, and thank you for making our first home purchase a breeze.
Shane Groom
From the first viewing we felt at ease with Pam. She was welcoming, informative and helpful. She was responsive to our questions and requests for extra information. Pam went the extra mile and offered to be at the property when the power company required someone onsite for the power reconnection. She also arranged for the garden to be weeded, shrubs trimmed and lawn mowed prior to move in date (vendor was based overseas). It was really appreciated. Pam met us onsite to hand over the keys and made sure everything was in order. She also gave us a courtesy call the following week to see how we were, how the move in went and to advise us what day the rubbish bins needed to be out. Very thoughtful and caring. Thank you Pam for making the journey a smooth process.
Pamela Dunn
Selling your home can be a daunting process, especially in our case of a relationship separation whilst living in a separation country to the property itself. Throughout the process, Pam was incredibly supportive and kind. She demonstrated extensive knowledge, particularly in the local market. When the house went under contract; Pam went above and beyond - organizing water blasting & gardening, even personally getting involved. Her empathy & understanding of our situation, being overseas with limited finances, made a challenging process much easier. A heartfelt thank you to Pam. If I ever sell in Auckland again, you'd be my first call. Highly Recommended to all.
Pamela Dunn
My agent was definitely a huge help in all aspects of this purchase. When things went wrong he was there to help. Meaning that I purchased a house I didn't think I could.
Shane Groom
We had an amazing experience working with Pamela while buying our first home. From the very beginning, she was incredibly knowledgeable and attentive to our needs. She guided us through every step of the process, making it feel seamless and stress-free. Her dedication and expertise helped us find the perfect home that fit our budget and preferences. We truly appreciate her hard work and commitment to ensuring we had a positive experience. We highly recommend Pamela to anyone looking to buy a home! She is truely a Gem of person😊
Pamela Dunn
We met Pamela at one viewing which another buyer got the house, we stayed in touch with Pamela and Pamela with us and always informing us with new properties as we explained we are ready to buy just need the right house. what i liked most is Pamela never pushed us into any deal and never hassled us allot with calls and messages but stayed in touch enough to make us feel she is more there for support and assist us that trying to get a sale out of us. It felt like it became more a partnership trying to help us instead of a rush to sell us a house. We viewed many homes and Pamela started seeing what we like and dislike and then we started looking at homes that is more fit for us until we found one. if we sell or look for another home in the future Pamela will be the 1st person i will reach out to to help us. The thing I used to hate about buying a house is agents who keep calling non stop or push and push and push. Pamela was the opposite which was awesome, same as walking in a shops and get bombarded with sales people trying to sell you something.
Pamela Dunn
Pamela was attentive, listened to our wants and needs, and delivered a great result within a speedy timeframe. She delivered on everything she promised, and was great to deal with...
Pamela Dunn
Working with Shane was an excellent experience. He made the process of buying our first investment property very easy! He not only helped us find somewhere in our price-range, but also helped us get a pre-viewing to get an early foot in the door. He was kind and very personable, ensuring we didn't feel pressured into buying the wrong house. We had looked at several other options for an investment, but Shane just made it so easy we couldn't help but follow him. He communicated with us very well, taking time out of his nights and weekends to talk to us and make sure everything was on the right track. If he does this for all his clients we're not sure when he sleeps! We would happily recommend Shane to anyone looking to buy a house in his district, and will seek him out if we choose to buy or sell in the area again.
Shane Groom
Pamela worked tirelessly on the marketing and selling of our home. I would list with Pam again in a heartbeat, she is an absolute legend. I am very grateful for all that Pam has done to get a good price on our home despite the current down market.
Pamela Dunn
I just bought my first home, and I couldn’t have asked for a better experience! Working with Pam was an absolute pleasure from start to finish. Her professionalism and friendly approach made the entire process smooth and enjoyable. Pam's patience and kindness were truly appreciated, especially when we hit a few bumps along the way. Thank you
Pamela Dunn
