Shane Groom

Shane and Kaitlin were amazing at explaining the process in an easy to understand way. Great communication and experience. Made everything very pleasant.

From our first contact with Shane and Kaitlin we found them to be upfront and honest and felt that they genuinely wanted a good result for us. They helped us have a realistic expectation for our house sale and gave great practical tips on how to get our house ready. Throughout the process we found they were very good at communicating, always responding quickly to anything we asked, and never made us feel like we were asking silly questions. We felt that we could really trust them and that they were honest with us the whole way along. When we had a good result it felt like they really cared and were happy with us about it. We can't recommend them highly enough, they really stand out amongst the real estate agents we've come across.

Shane’s communication was exceptional throughout the entire process — always clear, patient, and easy to understand. His market knowledge is outstanding, and he confidently guided us through every step with well‑explained insights that made decision‑making much easier. His negotiation skills were impressive, and he consistently worked in our best interests while keeping us fully informed. We appreciated his fast responses and the fact that he was willing to assist after hours whenever needed. Shane’s professionalism stood out from beginning to end, and we felt genuinely supported at every stage. We will definitely recommend his services to anyone looking for a reliable, knowledgeable, and highly professional agent.

A truly outstanding agent — trustworthy, proactive, and genuinely invested in helping us. He kept us well informed, was always friendly and helpful, and never wasted our time. His commitment to making the process seamless was clear from day one. We always felt he was here for us, and that made all the difference.

Shane and Kaitlin at Barfoot & Thompson Tuakau were amazing. As first home buyers, they made the seemingly daunting process smooth and easy. We are beyond thankful for their insight and support during the whole process. They kept us up-to-date throughout and worked extremely hard behind the scenes. We could not be more satisfied and highly recommend your team. Thank you so very much for all your hard work and dedication; it did not go unnoticed.

We choose Shane because he is active in our community. That in turn proved he was very active in promoting our property sale and getting us a good result. Shane went over and above expectation when an unexpected issue arose and he found solutions.