From the get-go, Glenn made the whole process easy for us. We struck up a genuine connection and rapport with him, and he really went in to bat for us with the vendors right down to the day that we went unconditional. He couldn't have been more supportive and helpful. This was our first home purchase, and we felt out of our depth and a little unsure, based on previous open homes and how 'pushy' some of the other real estate agents had been. Upon shaking Glenn's hand and introducing ourselves, we knew that we were going to be just fine. Having Glenn there to help us navigate this whole process was instrumental in us pulling this off. He had such a pleasant and calming nature and was genuinely invested in us as a family and as buyers. He was very patient with me and all the seemingly 'stupid' questions that I asked him along the way. He made himself available for us, no matter what time of the day or night it was; he was there, answering our questions and keeping us informed every step of the way. My wife and I both feel very fortunate to have met Glenn. He has set the standard and my expectations for what a real estate agent should be - I really feel for any real estate agents I might encounter in the future, because they'll have to live up to what I'm calling the 'Glenn factor'. Again, I cannot fault Glenn, and I really hope that our paths cross again in the future.
Team Glenn and Lee
