I have no hesitation recommending Hongyan Lu in all matters of real estate. As a buyer, I found Hongyan to be very genuine in her communication, helpful and knowledgable in areas I was unsure, and (very importantly) never made me feel under pressure. A trustworthy agent who is able to make buyers feel comfortable is essential to getting the right price for your home.
Hongyan Lu
I recently had the pleasure of working with Hongyan as my real estate agent, and I couldn't be more impressed with her exceptional service. Initially, I had no intention of selling my home until Hongyan knocked on my door and sparked my interest with her pitch. From that moment onwards, she guided me through the entire selling process with unparalleled professionalism and expertise. Hongyan's communication skills are truly commendable. She consistently kept me informed at every step, patiently listened to my concerns, and addressed them promptly. Her ability to articulate complex information in a clear and understandable manner made me feel confident and assured throughout the selling process. What sets Hongyan apart is her genuine kindness and dedication to her clients. She didn't just focus on closing the deal; instead, she took the time to understand my needs and preferences, ensuring that I was comfortable and satisfied with every decision. Hongyan went above and beyond to provide me with comprehensive property data, helping me make informed choices and ultimately secure a good price for my home. Moreover, Hongyan's extensive network and connections in the real estate industry were invaluable. She effortlessly connected me with the right people, including potential buyers and other professionals, streamlining the selling process and maximising exposure for my property. Working with Hongyan was a pleasure from start to finish. Her warm and welcoming demeanour, coupled with her professionalism and expertise, made the entire experience stress-free and enjoyable. I feel incredibly fortunate to have had Hongyan as my real estate agent, and I wholeheartedly recommend her to anyone looking to buy or sell a home. Thank you, Hongyan, for your outstanding service and unwavering support. You truly exceeded my expectations, and I am grateful for all that you have done.
Hongyan Lu
Diego is systematic, perceptive and organised. He builds an amazing team to support his workload so that he can focus on delivering results for his customers. It was great working with them on the sale of our beloved house.
Diego Traglia
From start to finish Diego and his team made the process of selling easy. We were informed every step of the day, questions answered in detail with reminders and support for anything else we needed. He really went above and beyond, we would never use anyone else.
Diego Traglia
Both Rob and I feel Diego was in our corner right from the start. We were kept up to date with the market every week and everything was so organized right from the staging through to a video and advertising and organizing open homes. Diego has kept us positive about the whole experience of selling our home given we had brought up 3 children and this had been their home for a good 27 years. A giant thank you to Diego and his team, we can now move on to the next phase in our lives. Thank you Rob and Sandy
Diego Traglia
Communication was fine. Service was about average and did not exceed expectations. Could have improved by presenting the house in the manner described in his pamphlet emailed to me. "Leave the home in the same condition you want to find your new one." Left us with long lawns to mow, declined our request to have this done for settlement.
Diego Traglia
Thanks so much!! Diego came recommended by a friend. We had seen billboards and heard of other peoples success buying or selling a home where he was the agent which gave us the confidence we could get the same results. Despite being a tough market, we really appreciate Diego’s energy, enthusiasm, passion, regular updates, effort, time, guidance and support throughout this journey. We couldn’t have picked a better agent to help market and sell our home. Diego and his team are amazing and made this process so incredibly easy and stress free!! Thanks again!
Diego Traglia
Diego and his team made the daunting task of selling our house a breeze. They were committed to making the process as stress-free and straightforward as possible. Their open communication was fantastic. Highly recommended! Thank you so much for everything 😊
Diego Traglia
Absolutely amazing to work with, plenty of communication and very well organised. Such a pleasure to work with people that know what they’re doing- highly recommended
Diego Traglia
I first met Steve at an open home. A few months later I contacted him about the prospect of selling my property. From the very outset Steve listened to what my needs were. His knowledge and professionalism put my worries at ease. I had full faith and trust in the Steve and am extremely happy with the end result.
Steve Cotter
As a buyer rather than a seller, I can say Hongyan was a gem to deal with. She is very responsive, professional and ethical .
Hongyan Lu
