As well as being thoroughly professional, Paula is a warm and caring person making it a pleasure to work with her and the team. She made the process smooth and always kept me up to date.
Paula Ritchie
The team are efficient and dedicated. They explain the processes in detail which is extremely helpful for first home buyers like us. We are very grateful to have been provided this support in purchasing our first home
Gavin Faulke
Gavin and his team were exceptional to deal with. The communication was amazing and they held our hands through the sale of our first property. This was really important to us as english is our second language. Gavin achieved a fantastic sale price and exceeded all our price expectations. We will absolutely use him again to sell in the future.
Gavin Faulke
Selling a family home of 45 years could be stressful. Paula and the Harcourts Team did a great job in pulling everything together. This included contacts for trustworthy tradespeople, all in the week before the Christmas shutdown.
Paula Ritchie
Adriana worked hard to get a good result for me and was very accommodating and helpful. Emma O'Keefe in her team was also excellent and very easy to deal with. She looked for solutions and was prompt in getting things actioned.
Adriana Watson
Gavin was great to deal with. He's pragmatic and went above and beyond to iron out the kinks the property transaction. Turned what could have been a problematic situation into an outcome that satisfied both parties. Would highly recommend.
Gavin Faulke
Gavin certainly knows the Whitby market. He has years of experience with a good team behind him. He is realistic and really tries to meet your expectations. Gavin has an eye for detail which makes him stand out from other agents.
Gavin Faulke
Charlie Cooling was excellent to deal with from start to finish. His real estate market knowledge was obvious straight away - he explained options clearly, gave honest advice, and never pushed anything that wasn’t right for me. Charlie personally spent hours helping me, including showing me properties in the evenings which I really appreciated. Communication was always clear, and he was honest about everything the whole way through the process, which made it easy to trust his guidance and recommendations. He is the only real estate agent I would use again. After going to the first viewing with him, I didn’t feel the need to see any other agents to help me buy because I was that confident in him. He was professional, reliable, and genuinely cared about getting the best outcome for me, not just making a sale. I would highly recommend Charlie Cooling to anyone looking for a trustworthy and knowledgeable real estate agent. I would happily work with him again.
Team Cooling
Gavin was excellent throughout our home buying journey in Plimmerton. His market knowledge was outstanding and he showed us a couple of options close to each other, demonstrating he really understood what we were looking for and the local area. He was always responsive and professional, while also making the process enjoyable. Gavin helped us with all the finer details that can be challenging when buying a house, guiding us through each step with expertise and patience. Most importantly, he helped us secure a cool house right next to the ocean. We couldn't be happier with the outcome. Highly recommend Gavin if you're looking to buy or sell.
Gavin Faulke
Excellent communication, delivered on service, up front and the whole process was professional and easy. Would use again thanks Gavin.
Gavin Faulke
Adriana's part in our home buying experience has been so awesome and always carried out with a smile on her dial. We have been very grateful to work with this lovely human who knows her stuff and who has been such an easy going delight to deal with. Xox
Adriana Watson
They are nice and kind. Thank you so much for everything
Gavin Faulke
