As a buyer, I found Alison welcoming, professional and calm throughout. Her communication was clear without ever being pushy, which made the whole process feel straightforward rather than pressured. She worked hard for her vendors and was clearly striving to get the best outcome for them, while still being considerate and mindful of our needs and situation as buyers. That balance isn't easy to strike, and she managed it well. The process was followed properly and communication was consistent from start to finish. When she went on leave, she made sure someone was lined up to handle the pre-inspection review so nothing stalled, then followed up on her return. In the lead-up to settlement she quietly checked in and helped align expectations around a double settlement moving day — which could easily have become stressful, but didn't. The whole thing flowed end to end without a single issue. She's friendly, easy to deal with and has quietly kept her finger on the pulse the entire way through. I'd have no hesitation in recommending her.
Alison Hawkes
