Excellent communication and service. Extra accommodating for my needs when it came to inspection times. Great team to deal with.

Gavin Faulke

star   4.9   (333 reviews)

We loved having Annemarie as our agent. She was very calm the whole time we were going through this process. Through the up and downs she kept us all calm. We appreciate all her hard work with selling our property even due to a few issues. She managed to sell our property. Overall I would have Annemarie again to sell our property.

Annemarie Janssen

star   4.9   (116 reviews)

Louise was amazing. She helped me through from the start to finish. Even though at first we didn't put down an offer on the property, she still gave us a list of other properties being sold in Porirua. When we decided to put down an offer, she was really kind and patient throughout the negotiations and even went out to us to get the document signed late night. I'm looking forward to how she can support us further on our settlement date.

Louise Patafilo

star   5   (2 reviews)

Paula had in depth knowledge of the current market and was able to guide us through the sale of our house including the auction. The whole process felt like a true team effort with Paula co-ordinating others in the Harcourt team all working hard to sell our home. Communication was clear, timely and personable. Regardless of how many homes she has sold in her career, she never seemed to lose sight of what a huge process selling our home was for us. This patience and support made the whole thing (almost) enjoyable. We quickly came to trust Paula and she was also a great help when it came to putting in offers on other properties. Highly recommend.

Paula Ritchie

star   4.9   (155 reviews)

Louise was kind, warm and friendly from the start, putting no pressure on us or our decisions. As first time sellers she walked us through the process gently, never making us feel like we had silly questions or like we were bothering her. She was responsive to all communication in a timely manner and worked very hard to get our house sold. We wouldn’t hesitate to use her again.

Louise Patafilo

star   5   (2 reviews)

Buying our first home was a huge milestone for us, and working with Alex made the entire experience far smoother and more enjoyable than we expected. From the very beginning, his communication style stood out—he was clear, responsive, and always took the time to explain each step in a way that was easy to understand. As first-home buyers, we had a lot of questions, and Alex was patient, approachable, and never made us feel like anything was too small to ask. His market knowledge was incredibly valuable. He gave us honest insights into different properties and areas, helping us understand what represented good value and what to look out for. This guidance gave us confidence in our decisions and helped us avoid potential pitfalls. Alex’s negotiation skills were also a key part of our positive experience. He advocated strongly on our behalf while remaining professional and respectful throughout the process. We always felt that he had our best interests at heart and was working hard to secure the best possible outcome for us. What really set Alex apart was how proactive he was. He consistently kept us updated, anticipated next steps, and made sure everything stayed on track without us needing to chase anything up. His professionalism shone through in every interaction—he was reliable, well-organised, and genuinely committed to helping us succeed. Overall, we couldn’t have asked for a better agent to guide us through buying our first home. We would highly recommend Alex to anyone looking for a knowledgeable, proactive, and trustworthy sales agent.

Alex Hinchliffe

star   5   (90 reviews)

The whole experience was great Emma and Adriana communicated really well, and had a great network to sell from

Adriana Watson

star   4.9   (127 reviews)

Paula was fantastic to work with from the outset and made the entire experience seamless, effortless, and relaxed. She took the time to really listen to what we wanted and worked toward that vision, rather than trying to steer us in another direction. Paula is a strong communicator open, honest, and realistic, with a clear understanding of the situation, the market, and the wider environment. Her knowledge of the area and the market is excellent, and she explains things in a way that’s easy to understand and supports confident decision making. She is very approachable and always happy to talk or meet to discuss plans, next steps, or provide updates. One thing that really impressed us was her responsiveness, if a call wasn’t answered initially, we always received a prompt call back. We really enjoyed how the experience was made to feel like it was ours even though Paula was doing all the heavy lifting. Paula was always ready to share ideas, promote other ways of trying something in a very down-to-earth way. We would recommend Paula to anyone who just wants a great experience

Paula Ritchie

star   4.9   (155 reviews)

Communication was good , the market was tough at the time of sale , got what the market dictated . Would recommend Paula to other customers.

Paula Ritchie

star   4.9   (155 reviews)

Definitely professional and knowledgeable

Adriana Watson

star   4.9   (127 reviews)

Paula was great. Honest and very helpful - and she sold our house in a difficult market.

Paula Ritchie

star   4.9   (155 reviews)

Andy and his team listened to us and treated us with courtesy and kindness. The team approach and skilful marketing meant our home was well presented by all and resulted in a timely sale. Thank you for your expert help Team Cooling!

Andy Cooling

star   5   (88 reviews)