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Our reviews

  5  
920 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: responsive, reliable, dedicated, friendly, supportive, local expert, clear communication.
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Seller review
Choosing Raelene and Colin was the best decision we could have made!
10 months ago
Choosing Raelene and Colin was the best decision we could have made!

Raelene and her team instilled confidence and trust with us from the first day, as her knowledge and professionalism was obvious. They maintained calm, brought clarity and retained enthusiasm when we sometimes lost hope or things got challenging. With solid advice and constructive feedback, they guided us through the stress and emotions of selling our house, taking care of us in leaving behind memories, but pushing us that wee bit when needed, to remember our future. Thank you, Raelene and Colin, you have become friends, not just our agents.

Raelene McMurtrie

Raelene McMurtrie

  5   (45 reviews)
Seller review
Guided us with ease through the entire process of selling.
10 months ago
Guided us with ease through the entire process of selling.

Raelene communicated well throughout our sales journey and was easily contactable and willing to answer any questions that we had. Our experience with both Raelene and Colin was faultless and a reflection of their professionalism in their field. Would highly recommend to any prospective vendors.

Raelene McMurtrie

Raelene McMurtrie

  5   (45 reviews)
Seller review
Great experience throughout with Alina from the Browns Bay Branch
10 months ago
Great experience throughout with Alina from the Browns Bay Branch

We had an excellent experience working with Alina and her team Tiffany from Barfoot & Thompson (Browns Bay branch) on the recent sale of our property, and the purchase of a new property. From start to finish, they demonstrated outstanding professionalism, deep market knowledge, and a calm, reassuring presence throughout the process. Alina was proactive, responsive, and always available to answer questions or provide guidance. She kept us informed at every step and offered well-considered advice that helped us make confident decisions. We especially appreciated her vast experience and knowledge, attention to detail and clear communication, which made the process smooth and stress-free. Thanks to her experience and efforts, we achieved a great result and felt well-supported the entire way. We highly recommend Alina to anyone looking to buy or sell in the area — you’ll be in very good hands.

Alina Yang

Alina Yang

  5   (26 reviews)
Seller review
Exceptional Service from Yin Yin and Helen Fu
10 months ago
Exceptional Service from Yin Yin and Helen Fu

We recently sold our property at 36 Gold Street, Albany with Yin Yin and Helen Fu, and we couldn’t be happier with the outcome. From start to finish, they guided us with a clear and effective strategy, showing great professionalism, care, and communication throughout the entire process. Even though we had already relocated to Australia, they made everything smooth and stress-free, going above and beyond to ensure a successful sale. We’re truly grateful for their expertise and dedication — highly recommend them to anyone looking to sell!

Yin Yin

Yin Yin

  5   (64 reviews)
Seller review
Excellent Experience
10 months ago
Excellent Experience

Both Stephen and Brianna from the outset diligently focussed on taking the property I was charged with selling , to market . They kept me informed every step of the way to auction day . Conducted very many successful open days from where they generated a number of positive and motivated potential buyers creating the perfect scenario on auction day The sale price didn’t reach my expectation however with 2 final bidders the market decided the result Was particularly impressed with the final push by the auctioneer squeezing a final extra $6k from our buyer .

Stephen Reed

Stephen Reed

  4.9   (25 reviews)
Seller review
Rockstar agent
10 months ago
Rockstar agent

Lilli is such a hard worker and goes the extra mile. She works all hours and great communicator. I would recommend her to any of my friends or any one else.

Lili Ma

Lili Ma

  5   (80 reviews)
Buyer review
Trustworthy and effective
10 months ago
Trustworthy and effective

Winnie has been working very hard to make this happen and we appreciate her passion and effectiveness. She is always approachable and trustworthy.

Winnie Han

Winnie Han

  5   (58 reviews)
Buyer review
Genuine, warm approach and puts clients best interest at heart
10 months ago
Genuine, warm approach and puts clients best interest at heart

Raelene sold us our next family home and from the moment we met her, we felt that she was genuine, professional and thought to be an absolute pleasure to work with. She was transparent, great communication and incredibly responsive when we have questions. We met a number of sales agent throughout the process (probably close to around 15 agents) of looking our next home for our family, Raelene stood out amongst. We felt that she cared not just about the sale, but about us and our next journey. I would recommend her to anyone selling or buying their next home, in a heartbeat.

Raelene McMurtrie

Raelene McMurtrie

  5   (45 reviews)
Seller review
Outstanding Service from Yin Yin and Helen Fu – Barfoot & Thompson, Browns Bay
10 months ago
Outstanding Service from Yin Yin and Helen Fu – Barfoot & Thompson, Browns Bay

We had the absolute pleasure of working with Yin Yin and Helen Fu from Barfoot & Thompson’s Browns Bay branch, and we can’t recommend them highly enough. From the very first meeting, Yin Yin and Helen impressed us with their professionalism, local market expertise, and warm, approachable manner. They took the time to understand our goals and guided us through every step of the process with incredible attention to detail. Their communication was always clear and timely—we felt fully informed and supported at every stage. Nothing was ever too much trouble, and their calm, confident approach made what could have been a stressful experience feel seamless and well-managed. Yin Yin and Helen went above and beyond to achieve a fantastic result for us. Their marketing strategy was spot-on, and thanks to their hard work and negotiation skills, we secured an excellent outcome far beyond our expectations. If you're looking for a trustworthy, knowledgeable, and genuinely caring real estate professional, Yin Yin and Helen is the one. They are a true asset to Barfoot & Thompson and the Browns Bay community. Thank you, Yin Yin and Helen, for your exceptional service!

Yin Yin

Yin Yin

  5   (64 reviews)
Seller review
Yin Yin Stood Out With Dedication and Results
10 months ago
Yin Yin Stood Out With Dedication and Results

Yin Yin was recommended by a friend, and she truly delivered. Despite some challenges, she stayed professional, proactive, and always had my best interests in mind. I’m very happy with the result and highly recommend her!

Yin Yin

Yin Yin

  5   (64 reviews)
Seller review
 Trustworthy, knowledgeable, and committed
10 months ago
Trustworthy, knowledgeable, and committed

My real estate journey with Geraldine began 14 years ago when I purchased a neglected one-bedroom cottage in need of some serious love. Throughout its transformation into a three-bedroom family home, Geraldine remained a consistent and valued presence—always offering insightful market advice and taking a genuine interest in the project. From the outset, her professionalism, deep market knowledge, and calm, level-headed approach set her apart. So when the time came to sell, choosing Geraldine to market the property was the natural choice. The three-week sales campaign led to a multi-offer situation, and we were absolutely thrilled with the result. I wouldn’t hesitate to recommend Geraldine to anyone seeking a trustworthy, knowledgeable, and committed real estate agent.

Geraldine Zareian

Geraldine Zareian

  5   (74 reviews)
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Barfoot & Thompson - Browns Bay
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